Parikh will lead customer care and operations to drive end-to-end supply chain effectiveness

ezCater, the #1 food tech platform for workplaces in the US, today announced the appointment of Shaila Parikh as its new Chief Operations Officer (COO). Parikh brings more than 20 years of experience in operations, strategy, and consulting at high-growth companies to ezCater. As COO, she will lead ezCater's customer care and supply chain operations to serve the company’s enterprise customers and restaurant partners nationwide.

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ezCater, the #1 food tech platform for workplaces in the US, announced today that Shaila Parikh has joined the company as Chief Operations Officer, effective February 4, 2026.

"Shaila's experience in scaling marketplaces and leading operations in high-stakes environments is exactly what ezCater needs," said Nihad Rahman, CEO, ezCater. "Her track record of building data-driven teams will be invaluable to the success of our customers' food programs and our restaurant partners' catering businesses."

Parikh’s previous experience includes leadership roles in operationally intensive environments such as Papa, Lyft, and DaVita Kidney Care. Her success in driving profitability and reducing operational costs, while improving customer experience, uniquely position her to serve as ezCater’s COO.

"ezCater solves the complexity behind workplace food – making it easy for enterprises to feed their teams at scale – while helping restaurants grow their catering business," said Parikh. "After two decades building operations in marketplaces and high-growth companies, I'm excited to modernize operations at ezCater and deliver even greater value to our customers and partners."

About ezCater

ezCater is the #1 food tech platform for workplaces in the US. The company makes it easy for any organization to manage its food needs and order from over 100,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from recurring employee meals to one-off meetings, all backed by beyond helpful 24/7 service and business-grade reliability. For restaurant partners, ezCater helps grow their business by bringing them more orders and new high-value customers. To learn more, visit www.ezcater.com.

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