Digital health company adds AI-powered features to improve care access and health equity
DUOS, the digital health innovator empowering older adults to live independently, is proud to announce the addition of new features in its continued effort to holistically change the way the industry approaches healthcare. With this latest innovation, DUOS members will now have the ability to seamlessly tap into end-to-end applications for federal and state assistance programs across all 50+ states including Supplemental Nutrition Assistance Program (SNAP), Veteran assistance, and Medicaid, to be matched with the benefits that they are entitled to and rightfully deserve.
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“This program comes at a time when Americans need it most—enduring economic hardship such as inflation that both impacts the cost of life and access to the healthcare services they need,” said Art Petrossian, Chief Technology Officer at DUOS. “At DUOS, we’re committed to using AI for good to take some of that burden and worry away for vulnerable member populations. This extends beyond health insurance benefits, doctor visits, and medical treatments—truly looking at “final mile” government programs as part of a holistic healthcare journey.”
DUOS’ enhanced and optimized platform leverages AI to seamlessly complete and submit forms to the appropriate state and federal government agencies on behalf of members using data provided by health plan partners and self-attestation, allowing users to review, submit, and even mail applications seamlessly. It also integrates with state benefit systems for users already leveraging DUOS, ensuring all relevant benefits are preloaded for faster processing. Members can self-service their applications while tracking progress at every stage, fostering visibility, accessibility, transparency, and flexibility throughout the process. With these new features, health plans will also gain better insights into the status of member applications and the diverse needs of their members.
“At our core, we’re not just striving to add years to people’s lives, but to enhance the quality of those years,” said Karl Ulfers, Founder and Chief Executive Officer at DUOS. “We believe that food security, access to care, and understanding what benefits are available to truly support health are essential parts of the equation. DUOS is the connective tissue—bridging what matters most to members. We aim to be the 'easy button,' simplifying complexities and improving access to care.”
This newest innovation is the company’s latest commitment to using AI responsibly to truly empower older adults and maximize healthcare efficiency. The announcement comes on the heels of DUOS’ launch of Chat 2.0 in October to improve its chat function to support better navigation of care coverage.
About
DUOS is a leading digital health company that empowers individuals to achieve optimal health and improve their financial well-being. Established in 2020, DUOS is reimagining the future of aging by engaging and connecting people with essential resources. DUOS’ innovative SaaS solution and activation campaigns seamlessly integrate an otherwise fragmented network of government programs and insurance benefits, enhancing the continuum of care while delivering a cohesive and accessible experience. By prioritizing equitable access to social services and preventive care, DUOS aims to address the diverse needs of our aging population. For more information, visit getduos.com or follow DUOS on LinkedIn.
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Contacts
Nicole Das, duos@pancomm.com
