Syniverse Accelerates Global Connectivity Transformation in Milestone Year

Industry leadership in 5G security, messaging innovation, and sustainable operations positions company for next era of intelligence connectivity

Syniverse, "the world's most connected company,"® revealed significant strides in advancing global connectivity solutions that are reshaping how billions of people and devices interact. Through strategic partnerships, technological breakthroughs, and operational excellence, Syniverse achieved a banner year in 2024 and continues to solidify its position as a communications technology leader.

"The telecommunications industry stands at a crucial moment as 5G networks mature and enterprises demand more sophisticated ways to connect with their customers," said Andrew Davies, Chief Executive Officer of Syniverse. "In 2024, we've built the foundation for this future and are actively enabling our partners to capitalize on these opportunities."

Advancing the Future of Mobile Communications

Syniverse's commitment to innovation was exemplified through several groundbreaking initiatives in 2024. The company joined a CTIA initiative focused on testing and validating recommendations for 5G security in partnership with the wireless industry, while simultaneously releasing a comprehensive Messaging Hub platform that lets mobile network operators (MNOs) monetize and gain unprecedented control over application-to-person (A2P) messaging traffic.

The company also unveiled its Global Services, including the power of its VoLTE roaming testing process, launched Evolved Mobility for Messaging, and revealed Real-Time Text Translations, an innovative feature of its omnichannel messaging solution that enables enterprises to message and interact with customers in their preferred language.

Kaleido Intelligence named Syniverse the industry leader in mobile roaming for the fourth consecutive year. The company's technological leadership was further validated through multiple Juniper platinum awards for its Universal Commerce Solution, including the Best Billing and Charging Evolution (BCE) Platform and the Best Financial Clearing Solution Platform.

Expanding Global Impact Through Strategic Partnerships

In response to growing demand for seamless global connectivity, Syniverse forged alliances with countless industry leaders throughout 2024. This includes:

• Collaborating with Visible, the Verizon-owned all-digital wireless carrier, to ensure Visible's subscribers can take their talk, text, and data with them when they travel outside of the United States.
• Integrating with Oracle Cloud Marketplace to expand enterprise access to Syniverse's Communication Gateway.
• Uniting with Cellusys to enhance MNOs' roaming and security capabilities.
• Aligning with TalkingPoints to improve education-family communications through enhanced messaging security.
• Partnering with DOCOMO PACIFIC to facilitate delivery of A2P messages in Guam and the Commonwealth of the Northern Mariana Islands (“CNMI”).

Maintaining Commitment to Sustainability, Social, Governance, and Diversity

While driving technological advancement, Syniverse released its fourth annual ESG report, demonstrating that innovation and sustainability can go hand in hand.

The company achieved a 27% reduction in operational energy consumption and a 33% decrease in scope one and two emissions. Employee engagement reached new heights, with over 90% of staff rating the company as inclusive, while volunteer hours increased by 40% year-over-year, contributing nearly 1,000 hours to community improvement initiatives— up some 63% year over year.

Looking ahead to 2025 and beyond

In 2025, Syniverse remains focused on driving digital telecommunications transformation, delivering world-class connectivity solutions, and advancing sustainability and diversity initiatives.

“Syniverse powers connections that matter,” added Davies. “As we look ahead, we will continue to innovate at the intersection of technology and human connection, ensuring that as the world's most connected company, we remain at the forefront of communications technology."

To learn more about Syniverse, visit https://www.syniverse.com/.

About Syniverse

Syniverse is the world's most connected company. We seamlessly connect the world's networks, devices, and people, so the world can unlock the full power of communications.

Our secure, global technology powers the world's leading carriers, top Forbes Global 2000 companies, and billions of people, devices, and transactions every day. Our engagement platform delivers better, smarter experiences that strengthen relationships between businesses, customers, and employees.

For over 30 years, we have accelerated important advances in communications technology. Today, we are an essential driver of the world's adoption of intelligent connectivity, from 5G and CPaaS to IoT and beyond. Find out more at https://www.syniverse.com/.

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