VIENNA, AUSTRIA / ACCESSWIRE / May 13, 2024 / Chatarmin.com is excited to announce the release of a comprehensive guide on seamlessly integrating WhatsApp with Shopify, the leading e-commerce platform, empowering businesses to enhance customer engagement and streamline their communication strategies. Is it possible to have full WhatsApp integration for the Shopify platform? Through this guide, we are going to illustrate how to integrate WhatsApp into the much-talked-about e-commerce platform called ‘Shopify' in a few easy steps and, ultimately, why it is an essential move for your e-commerce.
Shopify is an eCommerce platform that allows users to create and customize their online store step by step with just a mouse click, and therefore, no programming knowledge is required. Away with saying we have over a million dealers signing up with our e-sales company for the management of their online business.
Shopify WhatsApp offers the same feature to its users- for secure payments, it implements 256 SSL-bit certificates. Landscaping check-out pages are amazingly true, and they are appealing to the user, further making him go ahead to conversion.
Moreover, integrated with the platform are hundreds of applications and tools; all you need is email marketing, feedback collection and others. We cordially invite you to be part of our discussion on how to add WhatsApp, the main social messaging application, to your effective communication journey with your target audience.
Adding WhatsApp Chat to Shopify: What to Do
As you think of integrating WhatsApp for sales strategies, you need to be at ease that the visitors to your online shop just need to be fed into what is known to be an instant messaging platform.
The use of this channel can be particularly effective in the sale of products or services where the client frequently requests guided assistance for the purchase: let's see this through an example of a travel package, insurance policy or any other product that might require some personalization.
The advantages of communicating with your clients via WhatsApp are many: it will build the classic type of relationship among us and, at the same time, allow every one of us to keep in touch regularly.
The easiest way to let your Shopify store users lead to WhatsApp is to set up the chat widget directly on your website. This remedy is a really great one for creating big number of interactions with users of your website.
The first action taken to install the chat widget is to open an account. The completion of the registration process is all it takes, and going to the dashboard is all left to do.
Inside the platform, there will be space to create the widget configuration connecting the main instant messaging channels. You can join your WhatsApp account by simply tapping the WhatsApp icon.
After the connection of WhatsApp is done successfully, you will install the chat widget in their Shopify store.
1) Installation through Google Tag Manager:
Once you create a Google Tag Manager account, the next step will be to set up a container within your Shopify store.
After the container for Google Tag Manager has been configured correctly, only a custom HTML tag will need to be added, with its code copied from the widget - this will ensure that the HTML tag is integrated directly into the website.
2) Installation through the Shopify dashboard:
This process could be simplified if you have all the login and password information for your Shopify store at hand. Just go to the Shopify control panel, click on Online Store, and then on Themes.
Now, endeavouring down the drop-down menu of themes as well, hit Modify Code. Locate the string "theme liquid" and overwrite it with your widget's code, and paste the code inside the section.
How to Boost the Sales of Your Shopify Store Through WhatsApp
During teaming up on WhatsApp, I expect an increase in sales and, ultimately, help maximize the customer's lifetime value as it will be easy to create a longer-term relationship with customers.
A great business door can be opened by using WhatsApp as a sales channel for a company that wants to grow, given the large scope of this instant messaging app, where almost 100 billion messages are sent and received every day.
You should expect the same value of leads you obtained to be different with WhatsApp as most of the push notifications for emails are not there.
WhatsApp is an absolute tool with which you can send or receive photos, videos, voice messages, and documents. It means a more specific and, thus, more productive transmission of the content of your message.
Using the WhatsApp Business account, you can incorporate catalogues showing your products and promote your products, which is similar to having a Shopify store where all your users can browse.
Another way through which WhatsApp can be used, is to ask for feedback about products or the customer support offered by your company. In this way, you can get regular evaluations from customers about the performance of your business and conclude in order to make appropriate corrections.
However, do not overstep ethical lines while doing so because it may do more harm to your business than good. Being too fiercely competitive can disconnect clients from your shop instead of bringing in new customers.
Thus, we emphasize the avoidance of spam or insistently sending the message, all things being equal, in the attractive communication that motivates the users to take part.
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SOURCE: Chatarmin GmbH
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