ABM.4.30.2014-10Q


 
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
__________________________
FORM 10-Q
(Mark One)
þ
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended April 30, 2014
or
¨
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from              to             
Commission file number: 1-8929 
ABM INDUSTRIES INCORPORATED
(Exact name of registrant as specified in its charter)
 
Delaware
94-1369354
(State or other jurisdiction of
incorporation or organization)
(I.R.S. Employer
Identification No.)
__________________________
551 Fifth Avenue, Suite 300
New York, New York 10176
(Address of principal executive offices)

(212) 297-0200
(Registrant’s telephone number, including area code)
None
(Former name, former address and former fiscal year, if changed since last report)
__________________________






Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    Yes  þ    No  ¨

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).    Yes  þ    No  ¨

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company. See the definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act.
Large accelerated filer
þ
Accelerated filer
¨
Non-accelerated filer
¨  (Do not check if a smaller reporting company)
Smaller reporting company
¨
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).   Yes   o  No x
Indicate the number of shares outstanding of each of the issuer’s classes of common stock, as of the latest practicable date.
Class
 
Outstanding at May 28, 2014
Common Stock, $0.01 par value per share
 
56,002,635 shares

 




ABM INDUSTRIES INCORPORATED AND SUBSIDIARIES
TABLE OF CONTENTS
FORWARD-LOOKING STATEMENTS
PART I. FINANCIAL INFORMATION
Item 1. Consolidated Financial Statements (Unaudited)
            Consolidated Balance Sheets at April 30, 2014 and October 31, 2013
            Consolidated Statements of Income for the Three and Six Months Ended April 30, 2014 and 2013
            Consolidated Statements of Comprehensive Income for the Three and Six Months Ended April 30, 2014 and 2013
            Consolidated Statements of Cash Flows for the Six Months Ended April 30, 2014 and 2013
            Notes to Consolidated Financial Statements (Unaudited)
Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations
Item 3. Quantitative and Qualitative Disclosures About Market Risk
Item 4. Controls and Procedures
PART II. OTHER INFORMATION
Item 1. Legal Proceedings
Item 1A. Risk Factors
Item 2. Unregistered Sales of Equity Securities and Use of Proceeds
Item 3. Defaults Upon Senior Securities
Item 4. Mine Safety Disclosures
Item 5. Other Information
Item 6. Exhibits
SIGNATURES



FORWARD-LOOKING STATEMENTS
Certain statements contained in this Quarterly Report on Form 10-Q, and in particular, statements found in Item 2., “Management’s Discussion and Analysis of Financial Condition and Results of Operations,” that are not statements of historical fact constitute forward-looking statements. These statements give current expectations or forecasts of future events and are often identified by the words “will,” “may,” “should,” “continue,” “anticipate,” “believe,” “expect,” “plan,” “appear,” “project,” “estimate,” “intend,” “seek,” or other words and terms of similar meaning in connection with discussions of future strategy and operating or financial performance. Such statements reflect the current views of ABM Industries Incorporated (“ABM”), and its subsidiaries (collectively referred to as “ABM,” “we,” “us,” “our,” or the “Company”), with respect to future events and are based on assumptions and estimates which are subject to risks and uncertainties that could cause actual results to differ materially from those expressed or implied in these statements. These factors include but are not limited to the following:
risks relating to our acquisition strategy may adversely impact our results of operations;
our strategy of moving to an integrated facility solutions services provider platform, which focuses on vertical market strategy, may not generate the organic growth in revenues or profitability that we expect;
we are subject to intense competition that can constrain our ability to gain business as well as our profitability;
increases in costs that we cannot pass on to clients, including certain costs relating to electronic workforce management and client management tools, could affect our profitability;
federal health care reform legislation may adversely affect our business and results of operations;
our business success depends on retaining senior management and attracting and retaining qualified personnel;
we have high deductibles for certain insurable risks, and therefore we are subject to volatility associated with those risks;
we are defendants in class and representative actions and other lawsuits alleging various claims that could cause us to incur substantial liabilities;
we are at risk of losses stemming from any accident or other incident involving our airport operations;
our business success depends on our ability to preserve our long-term relationships with clients;
our restructuring initiatives may not achieve the expected cost reductions;
we are at risk of losses stemming from damage to our reputation;
negative or unexpected tax consequences could adversely affect our results of operations;
changes in energy prices and government regulations could adversely impact the results of operations of our Building & Energy Solutions business;
sequestration under the Budget Control Act of 2011 may negatively impact our business;
significant delays or reductions in appropriations for our government contracts may negatively affect our business and could have an adverse effect on our financial position, results of operations, and cash flows;
we conduct some of our operations through joint ventures, and our ability to do business may be affected by the failure of our joint venture partners to perform their obligations;
our services in areas of military conflict expose us to additional risks;
we are subject to business continuity risks associated with centralization of certain administrative functions;
we could incur additional costs to cover energy savings guarantees;
we are subject to cyber-security risks arising out of breaches of security relating to sensitive company, client, and employee information and to the technology that manages our operations and other business processes;

1


a decline in commercial office building occupancy and rental rates could affect our revenues and profitability;
deterioration in general economic conditions could reduce the demand for facility services and, as a result, reduce our earnings and adversely affect our financial condition;
financial difficulties or bankruptcy of one or more of our clients could adversely affect our results;
future declines in the fair value of our investments in auction rate securities could negatively impact our earnings;
we incur accounting and other control costs that reduce profitability;
any future increase in the level of our debt or in interest rates could affect our results of operations;
our ability to operate and pay our debt obligations depends upon our access to cash;
goodwill impairment charges could have a material adverse effect on our financial condition and results of operations;
impairment of long-lived assets may adversely affect our operating results;
changes in immigration laws or enforcement actions or investigations under such laws could significantly adversely affect our labor force, operations, and financial results;
labor disputes could lead to loss of revenues or expense variations;
we participate in multiemployer pension plans that under certain circumstances could result in material liabilities being incurred; and
natural disasters or acts of terrorism could disrupt services.
Additional information regarding these and other risks and uncertainties we face is contained in our Annual Report on Form 10-K for the year ended October 31, 2013 and in other reports we file from time to time with the Securities and Exchange Commission.
We urge readers to consider these risks and uncertainties in evaluating our forward-looking statements. We caution readers not to place undue reliance upon any such forward-looking statements, which speak only as of the date made. We disclaim any obligation or undertaking to publicly release any updates or revisions to any forward-looking statement contained herein (or elsewhere) to reflect any change in our expectations with regard thereto or any change in events, conditions, or circumstances on which any such statement is based.

2


PART I. FINANCIAL INFORMATION
ITEM 1. CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED).
ABM INDUSTRIES INCORPORATED AND SUBSIDIARIES
CONSOLIDATED BALANCE SHEETS
(in millions, except share and per share amounts)
April 30, 2014
 
October 31, 2013
ASSETS
 
 
 
Current assets
 
 
 
Cash and cash equivalents
$
37.7

 
$
32.6

Trade accounts receivable, net of allowances of $10.2 million at each of April 30, 2014
and October 31, 2013
703.0

 
672.5

Notes receivable and other
38.1

 
36.6

Prepaid expenses
65.9

 
59.6

Prepaid income taxes
8.1

 
5.1

Deferred income taxes, net
47.9

 
47.1

Insurance recoverables
11.1

 
11.1

Total current assets
911.8

 
864.6

Insurance deposits
16.0

 
28.5

Other investments and long-term receivables
4.0

 
5.0

Investments in unconsolidated affiliates, net
18.8

 
18.0

Investments in auction rate securities
12.5

 
13.0

Property, plant and equipment, net of accumulated depreciation of $132.1 and $127.5 at April 30, 2014
and October 31, 2013, respectively
81.3

 
77.2

Other intangible assets, net of accumulated amortization of $129.0 and $115.5 at April 30, 2014
and October 31, 2013, respectively
134.1

 
144.4

Goodwill
879.2

 
872.4

Noncurrent insurance recoverables
57.7

 
57.6

Other assets
40.1

 
38.5

Total assets
$
2,155.5

 
$
2,119.2

LIABILITIES AND STOCKHOLDERS’ EQUITY
 
 
 
Current liabilities
 
 
 
Trade accounts payable
$
154.4

 
$
157.8

Accrued liabilities
 
 
 
Compensation
132.9

 
138.4

Taxes—other than income
31.7

 
25.7

Insurance claims
85.6

 
84.6

Other
99.5

 
101.9

Income taxes payable
0.2

 
0.1

Total current liabilities
504.3

 
508.5

Noncurrent income taxes payable
56.4

 
50.4

Line of credit
327.2

 
314.9

Retirement plans and other
39.9

 
41.4

Deferred income tax liability, net
15.4

 
13.1

Noncurrent insurance claims
271.5

 
273.4

Total liabilities
1,214.7

 
1,201.7

Commitments and contingencies


 


Stockholders’ Equity
 
 
 
Preferred stock, $0.01 par value; 500,000 shares authorized; none issued

 

Common stock, $0.01 par value; 100,000,000 shares authorized; 56,166,396 and 55,477,813 shares issued and outstanding at April 30, 2014 and October 31, 2013, respectively
0.6

 
0.6

Additional paid-in capital
274.9

 
261.8

Accumulated other comprehensive loss, net of taxes
(2.0
)
 
(1.7
)
Retained earnings
667.3

 
656.8

Total stockholders’ equity
940.8

 
917.5

Total liabilities and stockholders’ equity
$
2,155.5

 
$
2,119.2

See accompanying notes to unaudited consolidated financial statements.

3


ABM INDUSTRIES INCORPORATED AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF INCOME
(Unaudited)
 
Three Months Ended April 30,
 
Six Months Ended April 30,
(in millions, except per share amounts)
2014
 
2013
 
2014
 
2013
Revenues
$
1,231.3

 
$
1,173.6

 
$
2,457.8

 
$
2,355.7

Expenses
 
 
 
 
 
 
 
Operating
1,103.4

 
1,048.2

 
2,211.9

 
2,116.1

Selling, general and administrative
93.3

 
84.5

 
180.7

 
172.2

Amortization of intangible assets
6.7

 
7.3

 
13.4

 
14.5

Total expenses
1,203.4

 
1,140.0

 
2,406.0

 
2,302.8

Operating profit
27.9

 
33.6

 
51.8

 
52.9

Income from unconsolidated affiliates, net
1.2

 
1.1

 
2.7

 
2.3

Interest expense
(2.7
)
 
(3.0
)
 
(5.4
)
 
(6.3
)
Income before income taxes
26.4

 
31.7

 
49.1

 
48.9

Provision for income taxes
(11.2
)
 
(12.4
)
 
(20.8
)
 
(16.2
)
Net income
$
15.2

 
$
19.3

 
$
28.3

 
$
32.7

Net income per common share
 
 
 
 
 
 
 
Basic
$
0.27

 
$
0.35

 
$
0.51

 
$
0.60

Diluted
$
0.27

 
$
0.35

 
$
0.50

 
$
0.59

Weighted-average common and common
equivalent shares outstanding
 
 
 
 
 
 
 
Basic
56.1

 
54.7

 
55.9

 
54.6

Diluted
57.0

 
55.8

 
57.0

 
55.7

Dividends declared per common share
$
0.155

 
$
0.150

 
$
0.310

 
$
0.300

See accompanying notes to unaudited consolidated financial statements.


4


ABM INDUSTRIES INCORPORATED AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
(Unaudited)
 
 
Three Months Ended April 30,
 
 
2014
 
2013
(in millions)
 
Pre-tax amounts
 
Tax benefit
 
After-tax amounts
 
Pre-tax amounts
 
Tax expense / (benefit)
 
After-tax amounts
Net income
 
 
 
 
 
$
15.2

 


 


 
$
19.3

Other comprehensive income:
 
 
 
 
 
 
 
 
 
 
 
 
   Unrealized (losses) gains on auction rate securities
 
$
(0.5
)
 
$
(0.2
)
 
$
(0.3
)
 
$
0.2

 
$
0.1

 
$
0.1

   Unrealized losses on interest rate swaps:
 
 
 
 
 
 
 
 
 
 
 
 
      Unrealized losses arising during the period
 
(0.2
)
 
(0.1
)
 
(0.1
)
 
(0.5
)
 
(0.2
)
 
(0.3
)
      Reclassification adjustment for loss included in interest expense
 
0.1

 

 
0.1

 
0.1

 
0.1

 

   Net unrealized losses on interest rate swaps
 
(0.1
)
 
(0.1
)
 

 
(0.4
)
 
(0.1
)
 
(0.3
)
   Foreign currency translation
 
0.2

 

 
0.2

 
(0.1
)
 

 
(0.1
)
Total other comprehensive loss
 
$
(0.4
)
 
$
(0.3
)
 
$
(0.1
)
 
$
(0.3
)
 
$

 
$
(0.3
)
Comprehensive income
 
 
 
 
 
$
15.1

 
 
 
 
 
$
19.0

 
 
Six Months Ended April 30,
 
 
2014
 
2013
(in millions)
 
Pre-tax amounts
 
Tax (benefit) / expense
 
After-tax amounts
 
Pre-tax amounts
 
Tax expense / (benefit)
 
After-tax amounts
Net income
 
 
 
 
 
$
28.3

 
 
 
 
 
$
32.7

Other comprehensive income:
 
 
 
 
 
 
 
 
 
 
 
 
   Unrealized (losses) gains on auction rate securities
 
$
(0.5
)
 
$
(0.2
)
 
$
(0.3
)
 
$
0.2

 
$
0.1

 
$
0.1

   Unrealized losses on interest rate swaps:
 
 
 
 
 
 
 
 
 
 
 
 
      Unrealized losses arising during the period
 
(0.3
)
 
(0.1
)
 
(0.2
)
 
(0.5
)
 
(0.2
)
 
(0.3
)
      Reclassification adjustment for loss included in interest expense
 
0.3

 
0.1

 
0.2

 
0.1

 

 
0.1

   Net unrealized losses on interest rate swaps
 

 

 

 
(0.4
)
 
(0.2
)
 
(0.2
)
   Foreign currency translation
 

 

 

 
(0.2
)
 

 
(0.2
)
Total other comprehensive loss
 
$
(0.5
)
 
$
(0.2
)
 
$
(0.3
)
 
$
(0.4
)
 
$
(0.1
)
 
$
(0.3
)
Comprehensive income
 
 
 
 
 
$
28.0

 
 
 
 
 
$
32.4

See accompanying notes to unaudited consolidated financial statements.


5


ABM INDUSTRIES INCORPORATED AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF CASH FLOWS
(Unaudited)
 
Six Months Ended April 30,
(in millions)
2014
 
2013
Cash flows from operating activities:
 
 
 
Net income
$
28.3

 
$
32.7

Adjustments to reconcile net income to net cash provided by operating activities:
 
 
 
Depreciation and amortization
28.4

 
31.7

Deferred income taxes
1.6

 
1.7

Share-based compensation expense
7.8

 
6.3

Provision for bad debt
1.3

 
1.9

Discount accretion on insurance claims
0.2

 
0.3

Gain on sale of assets
(0.1
)
 
(0.1
)
Income from unconsolidated affiliates, net
(2.7
)
 
(2.3
)
Distributions from unconsolidated affiliates
2.4

 
1.7

Changes in operating assets and liabilities, net of effects of acquisitions:
 
 
 
Trade accounts receivable
(28.7
)
 
(22.0
)
Prepaid expenses and other current assets
(6.6
)
 
2.6

Insurance recoverables
(0.1
)
 
(0.1
)
Other assets and long-term receivables
13.2

 
5.0

Income taxes payable
3.1

 
0.6

Retirement plans and other non-current liabilities
(1.4
)
 
(3.0
)
Insurance claims
(1.1
)
 
(2.5
)
Trade accounts payable and other accrued liabilities
(7.9
)
 
(16.7
)
Total adjustments
9.4

 
5.1

Net cash provided by operating activities
37.7

 
37.8

Cash flows from investing activities:
 
 
 
Additions to property, plant and equipment
(19.3
)
 
(10.4
)
Proceeds from sale of assets and other
1.1

 
0.5

Purchase of businesses, net of cash acquired
(12.1
)
 
(192.0
)
Investments in unconsolidated affiliates
(0.5
)
 

Proceeds from redemption of auction rate security

 
5.0

Net cash used in investing activities
(30.8
)
 
(196.9
)
Cash flows from financing activities:
 
 
 
Proceeds from exercises of stock options
4.8

 
2.0

Dividends paid
(17.3
)
 
(16.1
)
Deferred financing costs paid
(1.2
)
 

Borrowings from line of credit
534.1

 
595.0

Repayment of borrowings from line of credit
(521.8
)
 
(426.0
)
Changes in book cash overdrafts
1.5

 
0.5

Other
(1.9
)
 
(1.9
)
Net cash (used in) provided by financing activities
(1.8
)
 
153.5

Net increase (decrease) in cash and cash equivalents
5.1

 
(5.6
)
Cash and cash equivalents at beginning of year
32.6

 
43.5

Cash and cash equivalents at end of period
$
37.7

 
$
37.9

See accompanying notes to unaudited consolidated financial statements.


6


ABM INDUSTRIES INCORPORATED AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)
1. THE COMPANY AND NATURE OF OPERATIONS
ABM Industries Incorporated, together with its consolidated subsidiaries (hereinafter collectively referred to as “ABM,” “we,” “us,” “our,” or the “Company”), is a leading provider of end-to-end integrated facility solutions to thousands of commercial, industrial, institutional, retail, residential, and governmental facilities located primarily throughout the United States. Our comprehensive capabilities include expansive facility solutions, energy solutions, commercial cleaning, maintenance and repair, HVAC, electrical, landscaping, parking, and security services, provided through stand-alone or integrated solutions. The Company was reincorporated in Delaware on March 19, 1985, as the successor to a business founded in California in 1909.
2. BASIS OF PRESENTATION AND SIGNIFICANT ACCOUNTING POLICIES
Basis of Presentation
The accompanying unaudited consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States of America and Article 10 of Regulation S-X under the Securities Exchange Act of 1934, as amended. The unaudited consolidated financial statements should be read in conjunction with our audited consolidated financial statements (and notes thereto) filed with the U.S. Securities and Exchange Commission (“SEC”) in our Annual Report on Form 10-K for the fiscal year ended October 31, 2013. Unless otherwise noted, all references to years are to our fiscal year, which ends on October 31.
In the opinion of our management, our unaudited consolidated financial statements and accompanying notes (the “Financial Statements”) include all normal recurring adjustments considered necessary by management to fairly state the financial position, results of operations, and cash flows for the interim periods presented. Interim results of operations are not necessarily indicative of the results for the full year.
The accounting policies applied in the accompanying Financial Statements are the same as those applied in our audited consolidated financial statements as of and for the year ended October 31, 2013, which are described in our 2013 Annual Report on Form 10-K.
Effective in the first quarter of 2014, we made certain changes to our reportable segments to better align business operations. Prior-period segment results have been restated to conform to these changes. See Note 11, “Segment Information,” for more details.
Parking Revenue Presentation
One type of arrangement within our Parking business is a managed location arrangement, whereby we manage the parking lot for the owner in exchange for a management fee. For these arrangements, revenues and expenses are passed through by us to the parking lot owner under the terms and conditions of the management location contract. We report revenues and expenses, in equal amounts, for costs directly reimbursed from our managed parking lot clients. Such amounts totaled $77.1 million and $76.2 million, in the three months ended April 30, 2014 and 2013, respectively, and $153.4 million and $152.1 million for the six months ended April 30, 2014 and 2013, respectively.

7


Recent Accounting Pronouncements
In May 2014, the Financial Accounting Standards Board (“FASB”) issued Accounting Standards Update No. 2014-09 (“ASU 2014-09”), Revenue from Contracts with Customers (Topic 606). ASU 2014-09 is intended to improve the financial reporting requirements for revenue from contracts with customers by providing a principle based approach to the recognition of revenue. The core principle of the standard is when an entity transfers goods or services to customers it will recognize revenue in an amount that reflects the consideration the entity expects to be entitled to for those goods or services. The update outlines a five-step model and related application guidance, which replaces most existing revenue recognition guidance. ASU 2014-09 is effective for us in the fiscal year ending October 31, 2018, and for interim periods within that year. We are currently assessing the impact of implementing this guidance on our consolidated financial position, results of operations, and cash flows.    
In January 2014, the FASB issued Accounting Standards Update No. 2014-05 (ASU 2014-05), Service Concession Arrangements (Topic 853). ASU 2014-05 provides criteria for determining whether an arrangement qualifies as a service concession arrangement within the scope of the new guidance. Entities are prohibited from accounting for arrangements within the scope of ASU 2014-05 as leases. ASU 2014-05 is effective for us for the fiscal year ending October 31, 2016, and for interim periods within that year, on a modified retrospective basis to service concession arrangements that exist at the beginning of our 2016 fiscal year. We are currently assessing the impact of implementing this guidance on our consolidated financial position, results of operations, and cash flows.
In January 2014, the FASB issued Accounting Standards Update No. 2014-01 (ASU 2014-01), InvestmentsEquity Method and Joint Ventures (Topic 323): Accounting for Investments in Qualified Affordable Housing Projects. This amendment permits reporting entities to make an accounting policy election to account for their investments in qualified affordable housing projects using the proportional amortization method if certain conditions are met. Under this method, which replaces the effective yield method, the cost of investment would be amortized in proportion to the tax credits and other benefits the reporting entity receives to income tax expense. Additionally, the guidance requires new disclosure for all investors in these projects. ASU 2014-01 is effective for us for the fiscal year ending October 31, 2016, and for interim periods within that year, with retrospective application for each prior reporting period presented. We do not expect that the implementation of this guidance will have a material impact on our consolidated financial statements.
3. NET INCOME PER COMMON SHARE
The calculations of basic and diluted net income per common share are as follows:
 
Three Months Ended April 30,
 
Six Months Ended April 30,
(in millions, except per share amounts)
2014
 
2013
 
2014
 
2013
Net income
$
15.2

 
$
19.3

 
$
28.3

 
$
32.7

Weighted-average common and common equivalent shares outstanding—Basic
56.1

 
54.7

 
55.9

 
54.6

Effect of dilutive securities:
 

 
 
 
 
 
Restricted stock units
0.4

 
0.4

 
0.5

 
0.4

Stock options
0.4

 
0.3

 
0.4

 
0.3

Performance shares
0.1

 
0.4

 
0.2

 
0.4

Weighted-average common and common equivalent shares outstanding—Diluted
57.0

 
55.8

 
57.0

 
55.7

Net income per common share
 
 
 
 
 
 
 
Basic
$
0.27

 
$
0.35

 
$
0.51

 
$
0.60

Diluted
$
0.27

 
$
0.35

 
$
0.50

 
$
0.59

Outstanding stock awards issued under share-based compensation plans that were considered anti-dilutive for each of the three and six months ended April 30, 2014 were 0.2 million, compared to 0.7 million and 1.1 million outstanding stock awards issued under share-based compensation plans for the three and six months ended April 30, 2013, respectively.


8


4. ACQUISITIONS    
2014 Acquisition
Alpha Mechanical Acquisition
Effective March 1, 2014, we acquired certain assets and assumed certain liabilities of Alpha Mechanical, Inc. (“Alpha”) for a cash purchase price of $12.3 million, subject to certain post-closing adjustments (the “Alpha Acquisition”). Alpha provides specialized mechanical services in HVAC, plumbing, retrofitting, and controls in commercial and industrial buildings. The operations of Alpha are included in the Building & Energy Solutions segment as of March 1, 2014.
2013 Acquisitions
BEST Acquisition
On September 1, 2013, we acquired certain assets and assumed certain liabilities of BEST Infrared Services, Inc. (“BEST”) for an aggregate purchase price of $4.6 million, consisting of $2.6 million of cash consideration, $1.6 million of contingent consideration liability, and $0.4 million in holdback liability (the “BEST Acquisition”). The purchase price is subject to certain post-closing adjustments, including a working capital true-up adjustment. The final contingent consideration liability amount will be determined at the end of the third year following the consummation date of the acquisition. This amount will be based on a pre-defined forecasted adjusted income from operations for BEST for the trailing twelve months ended August 31, 2016. The contingent consideration liability will be in the form of a cash payment and could be as high as $2.0 million upon final settlement. See Note 5, “Fair Value of Financial Instruments,” regarding the valuation of the contingent consideration liability.
The operations of BEST include a broad range of specialized commercial and industrial electrical solutions, such as inspections, system testing, power quality monitoring, hazard detection services, repairs, and ongoing predictive maintenance in commercial and industrial buildings, which are provided primarily in the southwest region of the United States. The operations of BEST are included in the Building & Energy Solutions segment as of September 1, 2013, the acquisition date.
Blackjack Acquisition    
On August 1, 2013, we acquired certain assets and assumed certain liabilities of Blackjack Promotions Limited (“Blackjack”) for an aggregate cash purchase price of $5.2 million (the “Blackjack Acquisition”). Blackjack provides specialized staffing and marketing services to airport operators, retailers, and other clients in the United Kingdom and Europe. The operations of Blackjack are included in the Other segment as of August 1, 2013, the acquisition date.
Air Serv Acquisition
On November 1, 2012, we acquired all of the outstanding stock of Air Serv Corporation (“Air Serv”) for an aggregate purchase price of $162.9 million in cash (the Air Serv Acquisition). Approximately $11.9 million of the cash consideration remains in an escrow account to satisfy any applicable indemnification claims, pursuant to the terms of the purchase agreement. Air Serv provides facility solutions for airlines, airports, and freight companies at airports primarily in the United States. The operations of Air Serv are included in the Other segment as of November 1, 2012, the acquisition date.
HHA Acquisition
On November 1, 2012, we acquired all of the outstanding stock of HHA Services, Inc. (“HHA”) for an aggregate purchase price of $33.7 million in cash (the HHA Acquisition). HHA provides facility solutions, including housekeeping, laundry, patient assist, plant maintenance, and food services, to hospitals, healthcare systems, long-term care facilities, and retirement communities. The operations of HHA are included in the Building & Energy Solutions segment as of November 1, 2012, the acquisition date.
Calvert-Jones Acquisition
On November 1, 2012, we acquired substantially all of the assets and assumed certain liabilities of Calvert-Jones Company, Inc. (“Calvert-Jones”) for a cash purchase price of $6.1 million (the Calvert-Jones Acquisition). Calvert-Jones provides mechanical and energy efficient products and solutions in the Washington, D.C. area. The

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operations of Calvert-Jones are included in the Building & Energy Solutions segment as of November 1, 2012, the acquisition date.
Allocation of Consideration Transferred to Acquire Air Serv, HHA, Alpha, Calvert-Jones, Blackjack, and BEST
The following table summarizes the allocation of consideration transferred to acquire Air Serv, HHA, Alpha, Calvert-Jones, Blackjack, and BEST and the amounts of identified assets acquired and liabilities assumed at the acquisition dates. The purchase price allocations have been finalized for Air Serv, HHA, Calvert-Jones, and Blackjack. For the Alpha and BEST acquisitions, purchase price allocations are subject to a working capital adjustment and final valuation of identifiable intangible assets, among other items, within their respective measurement periods, not to exceed one year from the acquisition date.
(in millions)
Air Serv
 
HHA
 
Alpha
 
Calvert-Jones
 
Blackjack
 
BEST
Purchase price:
 
 
 
 
 
 
 
 
 
 
 
Cash consideration
$
162.9

 
$
33.7

 
$
12.3

 
$
6.1

 
$
5.2

 
$
2.6

Fair value of contingent consideration liability

 

 

 

 

 
1.6

Holdback liability

 

 

 

 

 
0.4

Total consideration
$
162.9

 
$
33.7

 
$
12.3

 
$
6.1

 
$
5.2

 
$
4.6

 
 
 
 
 
 
 
 
 
 
 
 
Allocated to:
 
 
 
 
 
 
 
 
 
 
 
Trade accounts receivable (1)
$
52.7

 
$
3.2

 
$
3.3

 
$
1.4

 
$
4.6

 
$
1.2

Other current and noncurrent assets
16.2

 
2.2

 
1.4

 
0.3

 
0.2

 

Property, plant and equipment
16.7

 
0.1

 
0.5

 
0.1

 
0.3

 
0.6

Other intangible assets
44.6

 
15.0

 
3.4

 
2.6

 
0.9

 
1.4

Goodwill (2)
89.3

 
23.8

 
6.8

 
4.0

 
1.8

 
1.6

Total assets acquired
219.5

 
44.3

 
15.4

 
8.4

 
7.8

 
4.8

Liabilities assumed
(56.6
)
 
(10.6
)
 
(3.1
)
 
(2.3
)
 
(2.6
)
 
(0.2
)
Net assets acquired
$
162.9

 
$
33.7

 
$
12.3

 
$
6.1

 
$
5.2

 
$
4.6

(1) Represents fair value of trade accounts receivable, which, for each of the Air Serv and BEST acquisitions includes a $0.4 million adjustment to gross contractual amounts that are expected to be uncollectible.The fair values of trade accounts receivable acquired in the HHA, Alpha, Calvert-Jones, and Blackjack acquisitions approximate their respective contractual amounts.
(2) The total amount of goodwill that is deductible for tax purposes is $25.1 million.
The amount allocated to goodwill for Air Serv, HHA, and Blackjack is reflective of our identification of buyer-specific synergies that we anticipate will be realized by, among other things, reducing duplicative positions and back office functions and by reducing professional fees and other services. Goodwill is also attributable to expected long-term business growth through the expansion of our vertical market expertise in servicing the end-to-end needs of airlines, airport authorities, and healthcare service markets. Goodwill for the Alpha, Calvert-Jones, and BEST acquisitions is attributable to projected long-term business growth through our expansion of existing vertical and geographic building and energy solutions market offerings.
The following table summarizes the weighted-average useful lives in years of the acquired other intangible assets, consisting primarily of customer contracts and relationships for each respective acquisition:

Air Serv
 
HHA
 
Alpha
 
Calvert-Jones
 
Blackjack
 
BEST
14
 
13
 
9
 
12
 
11
 
9
Acquisition-related costs were $0.1 million and $0.2 million during the three and six months ended April 30, 2014, respectively, and were included in selling, general and administrative expenses in our accompanying unaudited consolidated statements of income. Pro forma and other supplemental financial information is not presented as these acquisitions are not considered material business combinations individually or on a combined basis.

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5. FAIR VALUE OF FINANCIAL INSTRUMENTS
The following table presents the fair value hierarchy, carrying amounts, and fair values of our financial instruments that are measured on a recurring basis and other select significant financial instruments as of April 30, 2014 and October 31, 2013:
 
 
 
April 30, 2014
 
October 31, 2013
(in millions)
Fair Value Hierarchy
 
Carrying Amount
 
Fair Value
 
Carrying Amount
 
Fair Value
Financial assets measured at fair value on a recurring basis
 
 
 
 
 
 
 
 
 
Assets held in funded deferred compensation plan (1)
1
 
$
5.2

 
$
5.2

 
$
5.4

 
$
5.4

Investments in auction rate securities (2)
3
 
12.5

 
12.5

 
13.0

 
13.0

 
 
 
17.7

 
17.7

 
18.4

 
18.4

Other select financial assets
 
 
 
 
 
 
 
 
 
Cash and cash equivalents (3)
1
 
37.7

 
37.7

 
32.6

 
32.6

Insurance deposits (4)
1
 
16.0

 
16.0

 
28.5

 
28.5

 
 
 
53.7

 
53.7

 
61.1

 
61.1

Total
 
 
$
71.4

 
$
71.4

 
$
79.5

 
$
79.5

 
 
 
 
 
 
 
 
 
 
Financial liabilities measured at fair value on a recurring basis
 
 
 
 
 
 
 
 
 
Interest rate swaps (5)
2
 
0.2

 
0.2

 
$
0.2

 
$
0.2

Contingent consideration liability (6)
3
 
1.6

 
1.6

 
1.6

 
1.6

 
 
 
1.8

 
1.8

 
1.8

 
1.8

 
 
 
 
 
 
 
 
 
 
Other select financial liability
 
 
 
 
 
 
 
 
 
Line of credit (7)
2
 
327.2

 
327.2

 
314.9

 
314.9

Total
 
 
$
329.0

 
$
329.0

 
$
316.7

 
$
316.7

(1) Represents investments held in a Rabbi Trust associated with our OneSource Deferred Compensation Plan, which we include in “Other assets” on the accompanying unaudited consolidated balance sheets. The fair value of the assets held in the funded deferred compensation plan is based on quoted market prices.
(2) For investments in auction rate securities, the fair values were based on discounted cash flow valuation models, primarily utilizing unobservable inputs. See Note 6, “Auction Rate Securities,” for the roll-forward of assets measured at fair value using significant unobservable Level 3 inputs and the sensitivity analysis of significant inputs.
(3) Cash and cash equivalents are stated at nominal value, which equals fair value.
(4) Represents restricted insurance deposits that are used to collateralize our self-insurance obligations and are stated at nominal value, which equals fair value. These insurance deposits relate primarily to the OneSource Services Inc. acquisition. See Note 7, “Insurance,” for further information.
(5) Includes derivatives designated as hedging instruments. The fair values of the interest rate swaps are estimated based on the present value of the difference between expected cash flows calculated at the contracted interest rates and the expected cash flows at current market interest rates using observable benchmarks for LIBOR forward rates at the end of the period. The fair value of the interest rate swap liabilities were included in “Retirement plans and other,” on the accompanying unaudited consolidated balance sheets. See Note 8, “Line of Credit,” for further information.
(6) Our contingent consideration liability was incurred in connection with the BEST Acquisition. The contingent consideration liability is measured at fair value and is included in “Retirement plans and other” on the accompanying unaudited consolidated balance sheets. The fair value is based on a pre-defined forecasted adjusted income from operations for BEST using a probability weighted income approach and discounted using a proxy for our fixed borrowing rate. See Note 4, “Acquisitions,” for further information.

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(7) Represents outstanding borrowings under our syndicated line of credit. Due to variable interest rates, the carrying value of outstanding borrowings under our line of credit approximates the fair value. See Note 8, “Line of Credit,” for further information.
Our non-financial assets, which include goodwill and long-lived assets held and used, are not required to be measured at fair value on a recurring basis. However, if certain trigger events occur, or if an annual impairment test is required, we would evaluate the non-financial assets for impairment. If an impairment were to occur, the asset would be recorded at the estimated fair value, which is generally determined using discounted future cash flows.
During the six months ended April 30, 2014, we had no transfers of assets or liabilities between any of the above hierarchy levels.
6. AUCTION RATE SECURITIES
At April 30, 2014, we held investments in auction rate securities from three different issuers having an aggregate original principal amount of $15.0 million and an amortized cost basis of $13.0 million. Our auction rate securities are debt instruments with stated maturities ranging from 2033 to 2050, for which the interest rate is designed to be reset through Dutch auctions approximately every 30 days. Auctions for these securities have not occurred since August 2007. We have classified all our auction rate security investments as non-current, as we do not reasonably expect to liquidate the securities for cash within the next 12 months.
The following table presents the significant assumptions used to determine the fair values of our auction rate securities at April 30, 2014 and October 31, 2013:
Assumption
 
April 30, 2014
 
October 31, 2013
Discount rates
 
L + 0.26% - L + 7.33%
 
L + 0.33% - L + 3.01%
Yields
 
2.15%, L + 2.00%
 
2.15%, L + 2.00%
Average expected lives
 
4 - 10 years
 
4 - 10 years
L - One Month LIBOR
As of April 30, 2014, one of our auction rate securities, with a fair value of $2.5 million, was in a continuous unrealized loss position for less than twelve months and the remaining two auction rate securities, with an aggregate fair value of $10.0 million, were not in an unrealized loss position.
The following table presents the changes in the cost basis and fair value of our auction rate securities as of April 30, 2014 and October 31, 2013:
(in millions)
 
Amortized Cost Basis
 
Fair Value
(Level 3)
Balance at November 1, 2013
 
$
13.0

 
$
13.0

Unrealized losses included in accumulated other comprehensive loss
 

 
(0.5
)
Balance at April 30, 2014
 
$
13.0

 
$
12.5

(in millions)
 
Amortized Cost Basis
 
Fair Value
(Level 3)
Balance at November 1, 2012
 
$
18.0

 
$
17.8

Unrealized gains included in accumulated other comprehensive loss
 

 
0.2

Redemption of security by issuer
 
(5.0
)
 
(5.0
)
Balance at October 31, 2013
 
$
13.0

 
$
13.0

At April 30, 2014, unrealized losses of $0.5 million ($0.3 million, net of tax) were included in accumulated other comprehensive loss (“AOCL”). At October 31, 2013, there were no unrealized gains or losses for auction rate securities included in AOCL. At April 30, 2014 and October 31, 2013, the total amount of other-than-temporary impairment credit loss on our auction rate security investments included in our retained earnings was $2.0 million.


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7. INSURANCE
We use a combination of insured and self-insurance programs to cover workers’ compensation, general liability, property damage, and other insurable risks. For the majority of these insurance programs, we retain the initial $1.0 million of exposure on a per-claim basis either through deductibles or self-insured retentions. Beyond the retained exposures, we have varying primary policy limits between $1.0 million and $5.0 million per occurrence. To cover general liability losses above these primary limits, we maintain commercial insurance umbrella policies that provide limits of $200.0 million. Workers’ compensation liability losses have unlimited coverage due to statutory regulations. Additionally, to cover property damage risks above our retained limits, we maintain policies that provide limits of $75.0 million. We are also self-insured for certain employee medical and dental plans. We retain up to $0.4 million of exposure on a per-claim basis under our medical plan.
The adequacy of workers’ compensation, general liability, automotive, and property damage insurance claims reserves is based upon actuarial estimates of required reserves considering the most recently completed actuarial reports in 2013 and known events. Actuarial reports are expected to be completed for our significant programs using recent claims data and may result in adjustments to earnings during the third and fourth quarters of 2014.
We had insurance claim reserves totaling $357.1 million and $358.0 million at April 30, 2014 and October 31, 2013, respectively. The balance at April 30, 2014 and October 31, 2013 includes $7.8 million and $7.0 million in reserves, respectively, related to our medical and dental self-insured plans. The reserves balance for April 30, 2014 related to our medical and dental self-insured plans was based upon actuarial estimates of required reserves considering the most recently completed actuarial reports in 2014 and known events. We also had insurance recoverables totaling $68.8 million and $68.7 million at April 30, 2014 and October 31, 2013, respectively.
We had the following standby letters of credit, surety bonds, and restricted insurance deposits outstanding at April 30, 2014 and October 31, 2013, to collateralize our self-insurance obligations:
(in millions)
April 30, 2014
 
October 31, 2013
Standby letters of credit
$
111.2

 
$
97.7

Surety bonds
45.4

 
40.5

Restricted insurance deposits
16.0

 
28.5

Total
$
172.6

 
$
166.7

8. LINE OF CREDIT
On November 30, 2010, we entered into a five-year syndicated credit agreement (“Credit Agreement”) that provided for revolving loans, swing line loans, and letters of credit up to an aggregate amount of $650.0 million (the “Facility”). During the year ended October 31, 2011, the Credit Agreement was amended to reduce the borrowing spread interest on loans, extend the maturity date to September 8, 2016, and revise certain defined terms. On December 11, 2013, the Credit Agreement was further amended to increase the aggregate amount of the Facility from $650.0 million to $800.0 million and extend the maturity date to December 11, 2018. At our option, we may increase the size of the Facility to $1.0 billion at any time prior to the expiration date (subject to receipt of commitments for the increased amount from existing and new lenders). In connection with this amendment, the pricing for standby letters of credit fees can be reduced based upon certain threshold restrictions. Additionally, our commitment fee on the average daily unused portion of our Facility decreased by 0.025%. Financial covenants and interest rates were not changed by this amendment.
Borrowings under the Facility bear interest at a rate equal to an applicable margin plus, at our option, either a (i) eurodollar rate (generally LIBOR) or (ii) base rate determined by reference to the highest of (1) the federal funds rate plus 0.50%, (2) the prime rate published by Bank of America, N.A. from time to time, and (3) the eurodollar rate plus 1.00%. The applicable margin is a percentage per annum varying from zero to 0.75% for base rate loans and 1.00% to 1.75% for eurodollar loans, based upon our leverage ratio.
We also pay a commitment fee, based on the leverage ratio, payable quarterly in arrears, ranging from 0.200% to 0.275% on the average daily unused portion of the Facility. For purposes of this calculation, irrevocable standby letters of credit, issued primarily in conjunction with our self-insurance program, and cash borrowings are included as outstanding under the Facility.

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The Credit Agreement contains certain leverage and liquidity covenants that require us to maintain a maximum leverage ratio of 3.25 to 1.0 at the end of each fiscal quarter, a minimum fixed charge coverage ratio of 1.50 to 1.0 at any time, and a consolidated net worth in an amount not less than the sum of (i) $570.0 million, (ii) 50% of our consolidated net income (with no deduction for net loss), and (iii) 100% of our aggregate increases in stockholders’ equity, beginning on November 30, 2010, each as further described in the Credit Agreement, as amended. We were in compliance with all covenants as of April 30, 2014.
If an event of default occurs under the Credit Agreement, including certain cross-defaults, insolvency, change in control, and violation of specific covenants, among others, the lenders can terminate or suspend our access to the Facility, declare all amounts outstanding under the Facility (including all accrued interest and unpaid fees) to be immediately due and payable, and require that we cash collateralize the outstanding standby letters of credit obligations.
The Facility is available for working capital, the issuance of up to $300.0 million for standby letters of credit, the issuance of up to $50.0 million in swing line advances, the financing of capital expenditures, and other general corporate purposes, including acquisitions and investments in subsidiaries, subject to certain limitations, if applicable. As of April 30, 2014, the total outstanding amounts under the Facility in the form of cash borrowings and standby letters of credit were $327.2 million and $114.7 million, respectively. As of October 31, 2013, the total outstanding amounts under the Facility in the form of cash borrowings and standby letters of credit were $314.9 million and $100.6 million, respectively.
At April 30, 2014 and October 31, 2013, we had up to $358.1 million and $234.5 million borrowing capacity, respectively, under the Facility, the availability of which is subject to, and is limited by, compliance with the covenants described above.
Interest Rate Swaps
During the year ended October 31, 2013, we entered into a series of interest rate swap agreements with effective start dates of March 18, 2013 and April 11, 2013 totaling an underlying aggregate notional amount of $155.0 million, pursuant to which we receive variable interest payments based on LIBOR and pay fixed interest at rates ranging from 0.44% to 0.47%. These interest rate swaps will mature between March 18, 2016 and April 11, 2016 and are structured to hedge the interest rate risk associated with our floating-rate, LIBOR-based borrowings under our Facility. The swaps were designated and accounted for as cash flow hedges from inception.
We recognize all interest rate swaps on the accompanying unaudited consolidated balance sheets at fair value. The fair values of the interest rate swaps are estimated based on the present value of the difference between expected cash flows calculated at the contracted interest rates and the expected cash flows at current market interest rates using observable benchmarks for LIBOR forward rates at the end of the period. See Note 5, “Fair Value of Financial Instruments,” for more information.
Each of the swap derivatives is designated as a cash flow hedge, and the effective portion of the derivative’s mark-to-market gain or loss is initially reported as a component of AOCL and subsequently reclassified into earnings when the hedged transactions occur and affect earnings. The ineffective portion of the gain or loss is reported in earnings immediately. Interest payables and receivables under the swap agreements are accrued and recorded as adjustments to interest expense.    
As of April 30, 2014 and October 31, 2013, the amounts recorded in AOCL were $0.1 million ($0.1 million, net of taxes). Amounts expected to be reclassified from AOCL to earnings during the next 12 months were $0.1 million at April 30, 2014.
9. COMMITMENTS AND CONTINGENCIES
Letters of Credit and Bonds
We use letters of credit or surety bonds to secure certain commitments related to insurance programs and for other purposes. As of April 30, 2014, these surety bonds and letters of credit totaled approximately $373.5 million and $114.7 million, respectively. Included in the total amount of surety bonds is $20.8 million of bonds with an effective date starting after April 30, 2014.
Guarantees
In some instances, we offer certain clients guaranteed energy savings and other guarantees on installed equipment under certain contracts. Total guarantees were $43.5 million at April 30, 2014 and extend through 2029.

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Total guarantees were $31.4 million at October 31, 2013 and extend through 2027. We accrue for the estimated cost of guarantees when it is probable that a liability has been incurred and the amount can be reasonably estimated. Historically, we have not incurred any losses in connection with these guarantees.
Legal Matters
We are a party to a variety of actions, proceedings, and legal, administrative, and other inquiries arising in the normal course of business relating to labor and employment, contracts, personal injury, and other matters, some of which allege substantial monetary damages. Some of these actions may be brought as a class action on behalf of a purported class of employees. Litigation outcomes are difficult to predict and are often resolved over long periods of time. Estimating probable losses requires the analysis of multiple possible outcomes that often depend on judgments about potential actions by third parties.
We accrue for loss contingencies when losses become probable and are reasonably estimable. If the reasonable estimate of the loss is a range and no amount within the range is a better estimate, the minimum amount of the range is recorded as a liability. Legal costs associated with loss contingencies are expensed as incurred. At April 30, 2014, the total amount accrued for all probable litigation losses where a reasonable estimate of the loss could be made was $5.3 million. This amount includes the accrual of $3.4 million in connection with an unfavorable arbitration decision against us relating to a contract dispute with a third-party administrator. In 2011, we engaged this third-party administrator to provide certain services under a workers’ compensation alternative dispute resolution program. Our contract with the third-party administrator provided that the administrator would be compensated on the basis of the percentage of savings realized by us under the program. We did not compensate this administrator since we believed that no savings were achieved, and the matter was submitted to binding arbitration under the terms of the contract. We have provided written comments to the award strongly objecting to the arbitrator’s decision.
We do not accrue for contingent losses that, in our judgment, are considered to be reasonably possible but not probable. Estimating reasonably possible losses also requires the analysis of multiple possible outcomes that often depend on judgments about potential actions by third parties. Management currently estimates that the range of loss for all reasonably possible losses for which an estimate can be made is between zero and $95.0 million, including the possible $94.2 million impact of the Augustus case described below. Factors underlying this estimated range of loss may change from time to time, and actual results may vary significantly from this estimate. Those matters for which we cannot reasonably estimate potential losses are not included within this estimated range and, therefore, this range does not represent our maximum potential loss exposure.
While the results of these proceedings, claims, and inquiries cannot be predicted with any certainty, management believes that the final outcome of the foregoing will not have a material adverse effect on our consolidated financial statements, results of operations, or cash flows.
Certain Legal Proceedings
Certain pending lawsuits to which we are a party are discussed below. In determining whether to include any particular lawsuit or other proceeding, we consider both quantitative and qualitative factors, including, but not limited to: the amount of damages and the nature of any other relief sought in the proceeding; if such damages and other relief are specified, our view of the merits of the claims; whether the action purports to be a class action, and our view of the likelihood that a class will be certified by the court; the jurisdiction in which the proceeding is pending; and the potential impact of the proceeding on our reputation.
The Consolidated Cases of Augustus, Hall and Davis v. American Commercial Security Services, filed July 12, 2005, in the Superior Court of California, Los Angeles County (the “Augustus case”)
The Augustus case is a certified class action involving allegations that we violated certain state laws relating to rest breaks. On February 8, 2012, the plaintiffs filed a motion for summary judgment on the rest break claim, which sought damages in the amount of $103.1 million, and we filed a motion for decertification of the class. On July 6, 2012, the Superior Court of California, Los Angeles County (the “Superior Court”), heard plaintiffs’ motion for damages on the rest break claim and our motion to decertify the class. On July 31, 2012, the Superior Court denied our motion and entered judgment in favor of plaintiffs in the amount of approximately $89.7 million. This $89.7 million is included in the range of loss for all reasonably possible losses described above. The $89.7 million amount did not include plaintiffs’ attorneys’ fees. We filed a notice of appeal on August 29, 2012. The plaintiffs filed three separate motions for attorneys’ fees. One motion sought attorneys’ fees from the common fund. (The common fund refers to the approximately $89.7 million judgment entered in favor of the plaintiffs.) The other two motions sought attorneys’ fees from us in an aggregate amount of approximately $12.4 million. On October 12, 2012, we filed oppositions to the two fee motions seeking

15


attorneys’ fees from us. On January 14, 2013, the Superior Court heard all three fee motions and it granted plaintiffs’ fee motion with respect to the common fund in full. The Superior Court denied one fee motion in its entirety and reduced the other fee motion to approximately $4.5 million. This $4.5 million is included in the range of loss for all reasonably possible losses described above. We have appealed the Superior Court’s rulings, and on April 30, 2013, the Court agreed to consolidate the appeals. We strongly disagree with the decisions of the Superior Court both with respect to the underlying case and with respect to the award of attorneys’ fees and costs. We firmly believe that we have complied with the applicable law.
Bojorquez v. ABM Industries Incorporated and ABM Janitorial ServicesNorthern California, Inc., filed on January 13, 2010, in the San Francisco Superior Court (the “Bojorquez case”)
We are a defendant in the Bojorquez case. Plaintiff brought suit for sexual harassment, retaliation, and failure to prevent harassment and discrimination. On May 17, 2012, a jury awarded the plaintiff approximately $0.8 million in damages. We have appealed this decision. On April 11, 2013, the Court awarded plaintiff attorneys’ fees in the amount of $2.5 million. If we prevail in our appeal of the jury’s verdict, the Court’s award of plaintiff’s attorneys’ fees will be reversed.
The Consolidated Cases of Bucio and Martinez v. ABM Janitorial Services filed on April 7, 2006, in the Superior Court of California, County of San Francisco (the “Bucio case”)
The Bucio case is a purported class action involving allegations that we failed to track work time and provide breaks. On April 19, 2011, the trial court held a hearing on plaintiffs’ motion to certify the class. At the conclusion of that hearing, the trial court denied plaintiffs’ motion to certify the class. On May 11, 2011, the plaintiffs filed a motion to reconsider, which was denied. The plaintiffs have appealed the class certification issues. The trial court stayed the underlying lawsuit pending the decision in the appeal. On August 30, 2012, the plaintiffs filed their appellate brief on the class certification issues. We filed our responsive brief on November 15, 2012. Oral argument relating to the appeal has not been scheduled.
We expect to prevail in these ongoing cases. However, as litigation is inherently unpredictable, there can be no assurance in this regard. If the plaintiffs in one or more of these cases, or other cases, do prevail, the results may have a material effect on our financial position or cash flows.
Other
During October 2011, we began an internal investigation into matters relating to compliance with the U.S. Foreign Corrupt Practices Act and our internal policies in connection with services provided by a foreign entity affiliated with a former joint venture partner of The Linc Group, LLC (“Linc”). Such services commenced prior to the acquisition of Linc. As a result of the investigation, we caused Linc to terminate its association with the arrangement. In December 2011, we contacted the U.S. Department of Justice and the SEC to voluntarily disclose the results of our internal investigation to date, and we are cooperating with the government’s investigation. We cannot reasonably estimate the potential liability, if any, related to these matters. However, based on the facts currently known, we do not believe that these matters will have a material adverse effect on our business, financial condition, results of operations, or cash flows.
10. INCOME TAXES
The quarterly provision for income taxes is calculated using an estimated annual effective income tax rate, adjusted for discrete items that occur during the reporting period. The effective tax rate for each of the three and six months ended April 30, 2014 was 42.4% as compared to 39.1% and 33.1% for the three and six months ended April 30, 2013, respectively. The effective tax rate for the three and six months ended April 30, 2014 was higher than the rate for the three and six months ended April 30, 2013 primarily due to the expiration of the Work Opportunity Tax Credit (“WOTC”) as of December 31, 2013. For the six months ended April 30, 2014, this increase was also related to the retroactive reinstatement of the WOTC for calendar year 2012. At April 30, 2014, we had unrecognized tax benefits of $88.3 million, $81.6 million of which, if recognized in the future, would impact our effective tax rate.
We do business in all 50 states, significantly in California, Texas, and New York, as well as in various foreign jurisdictions. Our most significant income tax jurisdiction is the United States. The following table summarizes by entity the tax years that are either currently being examined or remain open for examination:

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Entity
Open for examination
ABM state tax returns (1)
10/31/2009 – 10/31/2013
ABM federal tax returns
10/31/2010 – 10/31/2013
Linc entities taxable as corporations
12/31/2010
Air Serv (2)
6/30/2010 – 10/31/2012
HHA
12/31/2010 – 10/31/2012
(1) We are currently being examined by the taxing authorities in the state of New Jersey.
(2) Air Serv is currently being examined by the Internal Revenue Service for its tax year ended June 30, 2011.
11. SEGMENT INFORMATION    
Our reportable segments consist of: Janitorial, Facility Services, Parking, Security, Building & Energy Solutions, and Other. The accounting policies for our segments are the same as those disclosed within our significant accounting policies. Management evaluates the performance of each reportable segment based on its respective operating profit results, which include the allocation of certain centrally incurred costs. Corporate expenses not allocated to segments, among other items, include:
certain CEO and other finance and human resource departmental costs;
certain information technology costs;
share-based compensation costs;
certain legal costs and settlements;
adjustments resulting from current actuarial developments of self-insurance reserves related to claims incurred in prior years; and
direct acquisition costs.
Effective in the first quarter of 2014, certain operations were transferred between our Janitorial segment and our Air Serv business (the operations of which are reported in our Other segment), to align them with the activities conducted in the respective segments. The net impact of these changes on the reported results for the three and six months ended April 30, 2013 was a reclassification of $3.7 million and $7.4 million of revenues, respectively, and $0.4 million and $0.8 million of operating profit, respectively, from our Other segment to our Janitorial segment. Additionally, certain sales and marketing costs associated with energy and government growth initiatives were transferred from Corporate to our Building & Energy Solutions segment, resulting in a $0.8 million and a $1.7 million reclassification of expenses from Corporate to the Building & Energy Solutions segment during the three and six months ended April 30, 2013, respectively.
    

17


Prior-period segment results have been restated to conform to these changes. Financial information for each reportable segment is summarized below:
 
Three Months Ended April 30,
 
Six Months Ended April 30,
(in millions)
2014
 
2013
 
2014
 
2013
Revenues:
 
 
 
 
 
 
 
Janitorial
$
631.7

 
$
612.9

 
$
1,268.8

 
$
1,222.1

Facility Services
149.5

 
147.4

 
301.2

 
303.8

Parking
152.6

 
151.6

 
302.9

 
302.8

Security
93.8

 
91.5

 
193.5

 
188.2

Building & Energy Solutions
118.5

 
93.9

 
220.6

 
181.9

Other
85.2

 
76.1

 
170.8

 
156.4

Corporate

 
0.2

 

 
0.5

 
$
1,231.3

 
$
1,173.6

 
$
2,457.8

 
$
2,355.7

Operating profit:
 
 
 
 
 
 
 
Janitorial
$
36.2

 
$
37.5

 
$
65.3

 
$
66.9

Facility Services
5.4

 
6.2

 
10.9

 
12.3

Parking
6.4

 
6.1

 
12.1

 
10.9

Security
2.2

 
2.1

 
4.8

 
3.8

Building & Energy Solutions
3.5

 
1.7

 
6.2

 
1.6

Other
2.4

 
2.5

 
4.3

 
4.1

Corporate
(27.0
)
 
(21.3
)
 
(49.1
)
 
(44.3
)
Adjustment for income from unconsolidated affiliates, net, included in Building & Energy Solutions
(1.2
)
 
(1.2
)
 
(2.7
)
 
(2.4
)
 
27.9

 
33.6

 
51.8

 
52.9

Income from unconsolidated affiliates, net
1.2

 
1.1

 
2.7

 
2.3

Interest expense
(2.7
)
 
(3.0
)
 
(5.4
)
 
(6.3
)
Income before income taxes
$
26.4

 
$
31.7

 
$
49.1

 
$
48.9



18


ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS.
The following Management’s Discussion and Analysis of Financial Condition and Results of Operations (“MD&A”) is intended to facilitate an understanding of the results of operations and financial condition of ABM Industries Incorporated and its consolidated subsidiaries (hereinafter collectively referred to as “ABM,” “we,” “us,” “our,” or the “Company”). This MD&A is provided as a supplement to, and should be read in conjunction with, our unaudited consolidated financial statements and the accompanying notes (“Financial Statements”) and our Annual Report on Form 10-K for the year ended October 31, 2013 (“Annual Report”), which has been filed with the Securities and Exchange Commission (“SEC”). This MD&A may contain forward-looking statements about our business, operations, and industry that involve risks and uncertainties, such as statements regarding our plans, objectives, expectations, and intentions. Our future results and financial condition may differ materially from those we currently anticipate. See “Forward-Looking Statements.” Unless otherwise noted, all information in the MD&A and references to years are based on our fiscal year, which ends on October 31. Our MD&A is comprised of the following sections:
Business Overview
Results of Operations
Liquidity and Capital Resources
Contingencies
Critical Accounting Policies and Estimates
Recent Account Pronouncements
Business Overview    
ABM is a leading provider of end-to-end integrated facility solutions to thousands of commercial, industrial, institutional, retail, residential, and governmental facilities located primarily throughout the United States. Our comprehensive capabilities include expansive facility solutions, energy solutions, commercial cleaning, maintenance and repair, HVAC, electrical, landscaping, parking, and security services, provided through stand-alone or integrated solutions.
Strategy
We are making investments in technology, human capital, and acquisitions, as well as other areas, to strengthen our position as a leader in integrated facility services by further enabling us to provide end-to-end delivery solutions for the markets we service. We expect to achieve long-term earnings growth through organic revenue growth and strategic acquisitions while maintaining desirable profit margins and managing our overall costs. Our strategy also includes the expansion of certain key industry vertical markets to service the end-to-end needs of these clients.
In 2013 we began to realign our infrastructure and operations into an onsite, mobile, and on-demand market-based structure. This realignment will continue through 2014 and is designed to improve our long-term growth prospects and provide higher margin opportunities by giving us the ability to better deliver end-to-end services to clients located in urban, suburban, and rural areas. In addition, our realignment initiatives are designed to result in greater synergies from our acquisitions, achieve further integration among our onsite businesses, and decrease operating expenses by streamlining functions and reducing organizational layers.
On November 1, 2012, we acquired Air Serv Corporation (Air Serv), a provider of facility solutions for airlines, airports, and freight companies, and HHA Services, Inc. (HHA), a provider of housekeeping, laundry, patient assist, plant maintenance, and food services to hospitals, healthcare systems, long-term care facilities, and retirement communities. The purchase prices for the Air Serv and HHA acquisitions were $162.9 million and $33.7 million, respectively. These acquisitions allowed us to significantly expand our vertical market expertise in servicing the comprehensive needs of airlines, airport authorities, and healthcare service markets. The operations of Air Serv and HHA are included in the Other and Building & Energy Solutions segments, respectively.
The timing of congressional approval of the annual federal budget will continue to have an impact on our operations. In addition, we continually monitor and assess the potential impact of U.S. government policy and strategy changes on our business. While the volume of bid activity and requests for proposals for future awards remain active, our business has experienced, and will continue to experience, delays in new U.S. Government contract awards and in the start dates of currently awarded contracts, early termination of existing contracts, and reversals of contract awards based on protests.

19


Our Segments and Their Activities
Segment
 
Activities
Janitorial
 
Provides a wide range of essential janitorial services for a variety of client facilities, including commercial office buildings, educational institutions, government buildings, health facilities, industrial buildings, retail stores, shopping centers, stadiums and arenas, airports and other transportation centers, and warehouses.
Facility Services
 
Provides onsite mechanical engineering and technical services and solutions for facilities and infrastructure systems for a variety of client facilities, including commercial office buildings and infrastructure, data centers, educational institutions, high technology manufacturing facilities, museums, resorts, airports and other transportation centers, and shopping centers.
Parking
 
Provides parking and transportation services for clients at many facilities, including commercial office buildings, airports and other transportation centers, educational institutions, health facilities, hotels, municipalities, retail centers, and stadiums and arenas.
Security
 
Provides security services for clients in a wide range of facilities, including commercial office buildings and commercial, health, industrial, petro-chemical, residential, and retail facilities. Security services include staffing of security officers, mobile patrol services, investigative services, electronic monitoring of fire and life safety systems, access control devices, and security consulting services.
Building & Energy Solutions
 
Provides HVAC, electrical, lighting and other general maintenance and repair services. These services include preventative maintenance, retro-commissioning, installations, retrofits and upgrades, environmental services, systems start-ups, performance testing, energy audits, mechanical and energy efficient products and solutions, and bundled energy solutions for a wide variety of clients in both the private and public sectors. This segment also provides services for healthcare clients including clinical engineering, environmental services, and food services.

 
 
This segment further provides support to U.S. Government entities for specialty service solutions, such as military base operations, leadership development, education and training, energy efficiency management, medical support services, and construction management.
 
 
Our franchised operations under the Linc Network, TEGG, CurrentSAFE, and GreenHomes America brands are also included in this segment. Franchised operations provide mechanical and electrical preventive and predictive maintenance solutions and, in the case of GreenHomes, home energy efficiency solutions.
 
 
The recently acquired operations of Alpha Mechanical, Inc. and BEST Infrared Services, Inc. are included in this segment.

Other
 
Air Serv provides facility solutions to clients in our aviation vertical related to passenger assistance, including wheelchair operations, aircraft cabin cleaning, janitorial services, shuttle bus operations, and access control, among others. Air Serv also includes certain assets and certain liabilities of Blackjack Promotions Limited (“Blackjack”).
Financial and Operating Summary
Revenues increased by $57.7 million and $102.1 million during the three and six months ended April 30, 2014, respectively, as compared to the three and six months ended April 30, 2013. These increases in revenues were primarily attributable to organic growth due to additional revenues from net new business.
Operating profit decreased by $5.7 million and $1.1 million during the three and six months ended April 30, 2014, respectively, as compared to the three and six months ended April 30, 2013. These decreases in operating profit were primarily attributable to:
higher operating expenses from net new business, which could have lower gross margins for a period of time until the labor management and facilities operations normalize;
an increase in compensation expense primarily as a result of hiring additional personnel to support certain growth initiatives throughout the organization, including the addition of certain IT positions since the prior year;
an unfavorable arbitration decision against us relating to a contract dispute with a third-party administrator;

20


an increase in legal expenses associated with certain litigation matters and the settlement of certain legal cases; and
unfavorable weather conditions in the current year, which impacted certain geographic markets.
The decrease in operating profit was partially offset by:
savings realized as a result of the realignment of our Onsite operational structure, which focused on organizational streamlining of redundant management positions and office consolidations in key markets; and
the impact of certain newly awarded contracts within our Building & Energy Solutions segment.
The effective tax rate for each of the three and six months ended April 30, 2014 was 42.4% as compared to 39.1% and 33.1% for the three and six months ended April 30, 2013, respectively. The effective tax rate for the three and six months ended April 30, 2014 was higher than the rate for the three and six months ended April 30, 2013 primarily due to the expiration of the Work Opportunity Tax Credit (“WOTC”) as of December 31, 2013. For the six months ended April 30, 2014, this increase was also related to the retroactive reinstatement of the WOTC for calendar year 2012.
Our net cash provided by operating activities was $37.7 million during the six months ended April 30, 2014.
Dividends of $17.3 million were paid to shareholders and dividends totaling $0.310 per common share were declared during the six months ended April 30, 2014.
As of April 30, 2014, total outstanding borrowings under our line of credit were $327.2 million, and we had up to $358.1 million borrowing capacity under our line of credit, subject to covenant restrictions.

21


Results of Operations

Three Months Ended April 30, 2014 Compared with the Three Months Ended April 30, 2013
Consolidated
 
Three Months Ended April 30,
 
 
 
 
($ in millions)
2014
 
2013
 
Increase / (Decrease)
Revenues
$
1,231.3

 
$
1,173.6

 
$
57.7

 
4.9%
Expenses
 
 
 
 
 
 
 
Operating
1,103.4

 
1,048.2

 
55.2

 
5.3%
Gross margin as a % of revenues
10.4
%
 
10.7
%
 
(0.3
)%
 

Selling, general and administrative
93.3

 
84.5

 
8.8

 
10.4%
Amortization of intangible assets
6.7

 
7.3

 
(0.6
)
 
(8.2)%
Total expenses
1,203.4

 
1,140.0

 
63.4

 
5.6%
Operating profit
27.9

 
33.6

 
(5.7
)
 
(17.0)%
Income from unconsolidated affiliates,
   net
1.2

 
1.1

 
0.1

 
9.1%
Interest expense
(2.7
)
 
(3.0
)
 
0.3

 
(10.0)%
Income before income taxes
26.4

 
31.7

 
(5.3
)
 
(16.7)%
Provision for income taxes
(11.2
)
 
(12.4
)
 
1.2

 
(9.7)%
Net income
$
15.2

 
$
19.3

 
$
(4.1
)
 
(21.2)%
Revenues
Revenues increased by $57.7 million, or 4.9%, during the three months ended April 30, 2014, as compared to the three months ended April 30, 2013. The increase in revenues was primarily attributable to organic growth due to additional revenues from net new business.
Operating Expenses
Operating expenses increased by $55.2 million, or 5.3%, during the three months ended April 30, 2014, as compared to the three months ended April 30, 2013. As a percentage of revenues, gross margin decreased by 0.3% to 10.4% in the three months ended April 30, 2014 from 10.7% in the three months ended April 30, 2013. The decrease in gross margin was primarily attributable to higher operating expenses from net new business, which could have lower gross margins for a period of time until the labor management and facilities operations normalize. Unfavorable weather conditions in certain geographic markets also negatively impacted gross margins in the current year quarter. This decrease was partially offset by the impact of certain newly awarded contracts within our Building & Energy Solutions segment, which generally have higher gross margins than contracts in our other segments, and savings realized as a result of the realignment of our Onsite operational structure.
Selling, General and Administrative Expenses
Selling, general and administrative expenses increased by $8.8 million, or 10.4%, during the three months ended April 30, 2014, as compared to the three months ended April 30, 2013. The increase in selling, general and administrative expenses was primarily related to:
the accrual of $3.4 million in connection with an unfavorable arbitration decision against us relating to a contract dispute with a third-party administrator;
a $3.2 million increase in compensation expense primarily as a result of hiring additional personnel to support certain growth initiatives throughout the organization, including the addition of certain IT positions since the prior year quarter;
a $1.4 million increase in legal expenses associated with certain litigation matters and the settlement of certain legal cases;
a $1.0 million increase in costs associated with our re-branding initiative; and

22


a $0.7 million increase in share-based compensation expense, which was primarily due to the recognition of higher expense relating to awards granted in fiscal years 2012 through 2014, as compared to awards granted in fiscal years 2010 and 2009 that were fully recognized during the three months ended April 30, 2014.
The increase was partially offset by:
a $1.4 million decline in depreciation expense, mostly associated with our previously upgraded Enterprise Resource Planning (“ERP”) system; and
a $0.2 million reduction in costs associated with the realignment of our Onsite operational structure as a result of realized savings, net of restructuring costs incurred.
Provision for Income Taxes
The effective tax rates for the three months ended April 30, 2014 and 2013 were 42.4% and 39.1%, respectively. The difference consists primarily of the expiration of the WOTC as of December 31, 2013. If the WOTC is not retroactively reenacted by Congress prior to October 31, 2014, we estimate our annual effective income tax rate will be between 40% and 42%, approximately 5 to 7 percentage points higher than our fiscal 2013 annual effective income tax rate of 35.2%.

23


Segment Information

Our reportable segments consist of: Janitorial, Facility Services, Parking, Security, Building & Energy Solutions, and Other.

Effective in the first quarter of 2014, certain operations were transferred between our Janitorial segment and our Air Serv business (the operations of which are reported in our Other segment), to align them with the activities conducted in the respective segments. The net impact of these changes on the reported results for the three months ended April 30, 2013 was a reclassification of $3.7 million of revenues and $0.4 million of operating profit from our Other segment to our Janitorial segment. Additionally, certain sales and marketing costs associated with energy and government growth initiatives were transferred from Corporate to our Building & Energy Solutions segment, resulting in a $0.8 million reclassification of expenses from Corporate to the Building & Energy Solutions segment during the three months ended April 30, 2013. Prior-period segment results have been restated to conform to these changes.

Segment revenues and operating profits for the three months ended April 30, 2014 and 2013 were as follows:
 
Three Months Ended April 30,
 
 
 
 
($ in millions)
2014
 
2013
 
Increase / (Decrease)
Revenues
 
 
 
 
 
 
 
Janitorial
$
631.7

 
$
612.9

 
$
18.8

 
3.1%
Facility Services
149.5

 
147.4

 
2.1

 
1.4%
Parking
152.6

 
151.6

 
1.0

 
0.7%
Security
93.8

 
91.5

 
2.3

 
2.5%
Building & Energy Solutions
118.5

 
93.9

 
24.6

 
26.2%
Other
85.2

 
76.1

 
9.1

 
12.0%
Corporate

 
0.2

 
(0.2
)
 
(100.0)%
 
$
1,231.3

 
$
1,173.6

 
$
57.7

 
4.9%
Operating profit
 
 
 
 
 
 
 
Janitorial
$
36.2

 
$
37.5

 
$
(1.3
)
 
(3.5)%
Operating profit as a % of revenues
5.7
%
 
6.1
%
 
(0.4
)%
 
 
Facility Services
5.4

 
6.2

 
(0.8
)
 
(12.9)%
Operating profit as a % of revenues
3.6
%
 
4.2
%
 
(0.6
)%
 
 
Parking
6.4

 
6.1

 
0.3

 
4.9%
Operating profit as a % of revenues
4.2
%
 
4.0
%
 
0.2
 %
 
 
Security
2.2

 
2.1

 
0.1

 
4.8%
Operating profit as a % of revenues
2.3
%
 
2.3
%
 

 
 
Building & Energy Solutions
3.5

 
1.7

 
1.8

 
105.9%
Operating profit as a % of revenues
3.0
%
 
1.8
%
 
1.2
 %
 
 
Other
2.4

 
2.5

 
(0.1
)
 
(4.0)%
Operating profit as a % of revenues
2.8
%
 
3.3
%
 
(0.5
)%
 
 
Corporate
(27.0
)
 
(21.3
)
 
(5.7
)
 
(26.8)%
Adjustment for income from unconsolidated affiliates, net, included in Building & Energy Solutions
(1.2
)
 
(1.2
)
 

 
 
$
27.9

 
$
33.6

 
$
(5.7
)
 
(17.0)%


24


Janitorial
 
 
 
 
 
 
 
 
Three Months Ended April 30,
 
 
 
 
($ in millions)
2014
 
2013
 
Increase / (Decrease)
Revenues
$
631.7

 
$
612.9

 
$
18.8

 
3.1%
Operating profit
36.2

 
37.5

 
(1.3
)
 
(3.5)%
Operating profit as a % of revenues
5.7
%
 
6.1
%
 
(0.4
)%
 
 
Janitorial revenues increased by $18.8 million, or 3.1%, during the three months ended April 30, 2014, as compared to the three months ended April 30, 2013. The increase was primarily related to net new business.
Operating profit decreased by $1.3 million, or 3.5%, during the three months ended April 30, 2014, as compared to the three months ended April 30, 2013. Operating profit margins decreased by 0.4% to 5.7% in the three months ended April 30, 2014 from 6.1% in the three months ended April 30, 2013. The decrease in operating profit margins was primarily attributable to higher operating expenses from net new business, which could have lower gross margins for a period of time until the labor management and facilities operations normalize. The decrease was also attributable to: an increase in legal expenses associated with certain litigation matters, the settlement of certain legal cases; and an increase in selling, general and administrative compensation expense due to hiring additional personnel to support selling and safety initiatives. The decrease in operating profit margin was partially offset by a reduction in expenses as a result of realigning our Onsite operational structure.
Facility Services
 
 
 
 
 
 
 
 
Three Months Ended April 30,
 
 
 
 
($ in millions)
2014
 
2013
 
Increase / (Decrease)
Revenues
$
149.5

 
$
147.4

 
$
2.1

 
1.4%
Operating profit
5.4

 
6.2

 
(0.8
)
 
(12.9)%
Operating profit as a % of revenues
3.6
%
 
4.2
%
 
(0.6
)%
 
 
Facility Services revenues increased by $2.1 million, or 1.4%, during the three months ended April 30, 2014, as compared to the three months ended April 30, 2013. The increase was primarily attributable to increased scope of work from existing clients.
Operating profit decreased by $0.8 million, or 12.9%, during the three months ended April 30, 2014, as compared to the three months ended April 30, 2013. Operating profit margins decreased by 0.6% to 3.6% in the three months ended April 30, 2014 from 4.2% in the three months ended April 30, 2013. The decrease in operating profit margins was primarily attributable to higher expenses from non-recurring operational issues at certain clients, a portion of which is expected to be recovered later in the fiscal year, and higher legal expenses associated with certain litigation matters. This decrease was partially offset by a reduction in expenses as a result of realigning our Onsite operational structure.
Parking
 
 
 
 
 
 
 
 
Three Months Ended April 30,
 
 
 
 
($ in millions)
2014
 
2013
 
Increase
Revenues
$
152.6

 
$
151.6

 
$
1.0

 
0.7%
Operating profit
6.4

 
6.1

 
0.3

 
4.9%
Operating profit as a % of revenues
4.2
%
 
4.0
%
 
0.2
%
 
 
Management reimbursement revenues totaled $77.1 million and $76.2 million for the three months ended April 30, 2014 and 2013, respectively.
Parking revenues increased by $1.0 million, or 0.7%, during the three months ended April 30, 2014, as compared to the three months ended April 30, 2013. The increase was primarily related to increased revenues from existing management reimbursement contracts.
Operating profit increased by $0.3 million, or 4.9%, during the three months ended April 30, 2014, as compared to the three months ended April 30, 2013. Operating profit margins increased by 0.2% to 4.2% in the three months ended April 30, 2014 from 4.0% in the three months ended April 30, 2013. The increase in operating profit margins

25


was primarily driven by a reduction in expenses as a result of realigning our Onsite operational structure and the collection of previously reserved accounts receivable, offset by the impact of unfavorable weather conditions in the current year quarter, which impacted certain geographic markets.
Security
 
 
 
 
 
 
 
 
Three Months Ended April 30,
 
 
 
 
($ in millions)
2014
 
2013
 
Increase
Revenues
$
93.8

 
$
91.5

 
$
2.3

 
2.5%
Operating profit
2.2

 
2.1

 
0.1

 
4.8%
Operating profit as a % of revenues
2.3
%
 
2.3
%
 

 
 
Security revenues increased by $2.3 million, or 2.5%, during the three months ended April 30, 2014, as compared to the three months ended April 30, 2013. The increase was primarily related to net new business.
Operating profit increased by $0.1 million, or 4.8%, during the three months ended April 30, 2014, as compared to the three months ended April 30, 2013. Operating profit margins remained flat at 2.3% in the three months ended April 30, 2014 and 2013.
Building & Energy Solutions
 
 
 
 
 
 
 
 
Three Months Ended April 30,
 
 
 
 
($ in millions)
2014
 
2013
 
Increase
Revenues
$
118.5

 
$
93.9

 
$
24.6

 
26.2%
Operating profit
3.5

 
1.7

 
1.8

 
105.9%
Operating profit as a % of revenues
3.0
%
 
1.8
%
 
1.2
%
 
 
Building & Energy Solutions revenues increased by $24.6 million, or 26.2%, during the three months ended April 30, 2014, as compared to the three months ended April 30, 2013. This increase was primarily driven by additional revenues from newly awarded contracts, partially offset by fewer new franchise sales in the current year quarter.
Operating profit increased by $1.8 million, or 105.9%, during the three months ended April 30, 2014, as compared to the three months ended April 30, 2013. Operating profit margins increased by 1.2% to 3.0% in the three months ended April 30, 2014 from 1.8% in the three months ended April 30, 2013. The increase in operating profit margins reflects the impact of higher revenues and the management of our selling, general and administrative expenses. This increase was partially offset by the impact of lower franchise revenues, higher operating expenses associated with certain new contracts that typically incur higher initial costs until operations normalize, and costs associated with the expansion of new business to the U.S. Government and multi-regional customers.
Other
 
 
 
 
 
 
 
 
Three Months Ended April 30,
 
 
 
 
($ in millions)
2014
 
2013
 
Increase (Decrease)
Revenues
$
85.2

 
$
76.1

 
$
9.1

 
12.0%
Operating profit
2.4

 
2.5

 
(0.1
)
 
(4.0)%
Operating profit as a % of revenues
2.8
%
 
3.3
%
 
(0.5
)%
 
 
Revenues from our Other segment increased by $9.1 million, or 12.0%, during the three months ended April 30, 2014, as compared to the three months ended April 30, 2013. The increase was primarily driven by higher revenues in our U.K. operations resulting from the recent acquisition of Blackjack as well as a new contract win. This increase was partially offset by lower cabin cleaning revenues in our U.S. operations, primarily as a result of contract losses in excess of new business.
Operating profit decreased by $0.1 million, or 4.0%, during the three months ended April 30, 2014, as compared to the three months ended April 30, 2013. Operating profit margins decreased by 0.5% to 2.8% in the three months ended April 30, 2014 from 3.3% in the three months ended April 30, 2013. The decrease in operating profit margins was primarily driven by the short term impact of higher initial costs incurred in connection with new contracts, partially offset by growth in our U.K. operations.

26


Corporate
 
 
 
 
 
 
 
 
Three Months Ended April 30,
 
 
 
 
($ in millions)
2014
 
2013
 
Increase
Corporate expenses
$
(27.0
)
 
$
(21.3
)
 
$
(5.7
)
 
(26.8)%
Corporate expenses increased by $5.7 million, or 26.8%, during the three months ended April 30, 2014, as compared to the three months ended April 30, 2013. The increase in corporate expenses was primarily related to:
the accrual of $3.4 million in connection with an unfavorable arbitration decision against us relating to a contract dispute with a third-party administrator;
a $1.4 million increase in compensation expense primarily as a result of the addition of certain IT positions since the prior year quarter and hiring additional personnel to support growth initiatives throughout the organization;
a $1.0 million increase in costs associated with our re-branding initiative;
a $0.7 million increase in share-based compensation expense, which was primarily due to the recognition of higher expense relating to awards granted in fiscal years 2012 through 2014, as compared to awards granted in fiscal years 2010 and 2009 that were fully recognized during the three months ended April 30, 2014; and
a $0.5 million increase in restructuring costs associated with the realignment of our operational structure.
The increased expenses were partially offset by a $1.2 million decline in depreciation expense, mostly associated with our previously upgraded ERP system.


27


Results of Operations

Six Months Ended April 30, 2014 Compared with the Six Months Ended April 30, 2013
Consolidated
 
Six Months Ended April 30,
 
 
 
 
($ in millions)
2014
 
2013
 
Increase / (Decrease)
Revenues
$
2,457.8

 
$
2,355.7

 
$
102.1

 
4.3%
Expenses
 
 
 
 
 
 
 
Operating
2,211.9

 
2,116.1

 
95.8

 
4.5%
Gross margin as a % of revenues
10.0
%
 
10.2
%
 
(0.2
)%
 
 
Selling, general and administrative
180.7

 
172.2

 
8.5

 
4.9%
Amortization of intangible assets
13.4

 
14.5

 
(1.1
)
 
(7.6)%
Total expenses
2,406.0

 
2,302.8

 
103.2

 
4.5%
Operating profit
51.8

 
52.9

 
(1.1
)
 
(2.1)%
Income from unconsolidated affiliates,
   net
2.7

 
2.3

 
0.4

 
17.4%
Interest expense
(5.4
)
 
(6.3
)
 
0.9

 
(14.3)%
Income before income taxes
49.1

 
48.9

 
0.2

 
0.4%
Provision for income taxes
(20.8
)
 
(16.2
)
 
(4.6
)
 
28.4%
Net income
$
28.3

 
$
32.7

 
$
(4.4
)
 
(13.5)%
Revenues
Revenues increased by $102.1 million, or 4.3%, during the six months ended April 30, 2014, as compared to the six months ended April 30, 2013. The increase in revenues was primarily attributable to organic growth due to additional revenues from net new business.
Operating Expenses
Operating expenses increased by $95.8 million, or 4.5%, during the six months ended April 30, 2014, as compared to the six months ended April 30, 2013. As a percentage of revenues, gross margin decreased by 0.2% to 10.0% in the six months ended April 30, 2014 from 10.2% in the six months ended April 30, 2013. The decrease in gross margin was primarily attributable to higher operating expenses from net new business, which could have lower gross margins for a period of time until the labor management and facilities operations normalize, including the negative impact of operations in one region of a large multi-regional Janitorial contract. We have taken steps to improve profitability within the impacted region as of March 1, 2014. Unfavorable weather conditions in certain geographic markets also negatively impacted gross margins in the current year. This decrease was partially offset by the impact of certain newly awarded contracts within our Building & Energy Solutions segment, which generally have higher gross margins than contracts in our other segments, and savings realized as a result of the realignment of our Onsite operational structure.
Selling, General and Administrative Expenses
Selling, general and administrative expenses increased by $8.5 million, or 4.9%, during the six months ended April 30, 2014, as compared to the six months ended April 30, 2013. The increase in selling, general and administrative expenses was primarily related to:
a $5.0 million increase in compensation expense primarily as a result of hiring additional personnel to support certain growth initiatives throughout the organization, including the addition of certain IT positions since the prior year;
the accrual of $3.4 million in connection with an unfavorable arbitration decision against us relating to a contract dispute with a third-party administrator;
a $1.7 million increase in legal expenses associated with certain litigation matters and the settlement of certain legal cases;

28


a $1.5 million increase in share-based compensation expense, which was primarily due to the recognition of higher expense relating to awards granted in fiscal years 2012 through 2014, as compared to awards granted in fiscal years 2010 and 2009 that were fully recognized during the six