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Wayfair Announces Fourth Quarter and Full Year 2019 Results

Wayfair Inc. (NYSE: W), one of the world’s largest online destinations for the home, today reported financial results for its fourth quarter and full year ended December 31, 2019.

Fourth Quarter 2019 Financial Highlights

  • Total net revenue increased $519.5 million to $2.5 billion, up 25.8% year over year
  • Direct Retail net revenue increased $529.8 million to $2.5 billion, up 26.5% year over year
  • U.S. net revenue increased $413.1 million, up 23.9% year over year
  • International net revenue increased $106.4 million, up 37.1% year over year. International segment Net Revenue Constant Currency Growth was 37.3%
  • Gross profit was $577.4 million or 22.8% of total net revenue
  • GAAP net loss was $330.2 million
  • Non-GAAP Adjusted EBITDA and Adjusted EBITDA Margin was $(180.2) million or (7.1)%, respectively of total net revenue
  • GAAP basic and diluted net loss per share was $3.54
  • Non-GAAP Diluted Net Loss Per Share was $2.80
  • Non-GAAP Free Cash Flow was $(158.5) million
  • At the end of the fourth quarter, cash, cash equivalents, and short- and long-term investments totaled $1.1 billion

Full Year 2019 Financial Highlights

  • Total net revenue increased $2.3 billion to $9.1 billion, up 34.6% year over year
  • Direct Retail net revenue increased $2.4 billion to $9.1 billion, up 35.3% year over year
  • U.S. net revenue increased $2.0 billion, up 33.6% year over year
  • International net revenue increased $396.1 million, up 41.0% year over year. International segment Net Revenue Constant Currency Growth was 45.7%
  • Gross profit was $2.1 billion or 23.5% of total net revenue
  • GAAP net loss was $984.6 million
  • Non-GAAP Adjusted EBITDA and Adjusted EBITDA Margin was $(496.5) million or (5.4)%, respectively of total net revenue
  • Non-GAAP Diluted Net Loss Per Share was $8.03
  • Non-GAAP Free Cash Flow was $(597.7) million

“We are pleased to close out another year of significant growth with net revenue up 35% year over year in 2019, as our loyal and growing customer base continues to choose Wayfair as the preferred place to shop for home,” said Niraj Shah, CEO, co-founder and co-chairman, Wayfair. “While already operating at a run rate in excess of $10 billion in annual net revenue, we have barely scratched the surface of our total addressable market and are only just beginning to reap the benefits of our large strategic investments across North America and Europe. To take advantage of the tremendous opportunity ahead, we are taking important steps to further optimize the business and drive greater efficiencies where needed to enhance our customer experience, strengthen our supplier partnerships, and further propel us down the path to profitability.”

Other Fourth Quarter Highlights

  • The number of active customers in our Direct Retail business reached 20.3 million as of December 31, 2019, an increase of 33.9% year over year
  • LTM net revenue per active customer was $448 as of December 31, 2019, an increase of 1.1% year over year
  • Orders per customer, measured as LTM orders divided by active customers, was 1.86 for the fourth quarter of 2019, compared to 1.85 for the fourth quarter of 2018
  • Repeat customers placed 68.6% of total orders in the fourth quarter of 2019, compared to 66.4% in the fourth quarter of 2018
  • Repeat customers placed 7.7 million orders in the fourth quarter of 2019, an increase of 31.3% year over year
  • Orders delivered in the fourth quarter of 2019 were 11.2 million, an increase of 27.1% year over year
  • Average order value was $226 for the fourth quarter of 2019, compared to $227 for the fourth quarter of 2018
  • In the fourth quarter of 2019, 54.8% of total orders delivered for our Direct Retail business were placed via a mobile device, compared to 51.8% in the fourth quarter of 2018

Webcast and Conference Call

Wayfair will host a conference call and webcast to discuss its fourth quarter and full year 2019 financial results today at 8 a.m. (ET). Investors and participants can access the call by dialing (833) 286-5803 in the U.S. and (647) 689-4448 internationally. The passcode for the conference line is 4048958. The call will also be available via live webcast at investor.wayfair.com along with supporting slides. An archive of the webcast conference call will be available shortly after the call ends. The archived webcast will be available at investor.wayfair.com.

About Wayfair

Wayfair believes everyone should live in a home they love. Through technology and innovation, Wayfair makes it possible for shoppers to quickly and easily find exactly what they want from a selection of more than 18 million items across home furnishings, décor, home improvement, housewares and more. Committed to delighting its customers every step of the way, Wayfair is reinventing the way people shop for their homes – from product discovery to final delivery.

The Wayfair family of sites includes:

  • Wayfair - Everything home for every budget.
  • Joss & Main - Stylish designs to discover daily.
  • AllModern - The best of modern, priced for real life.
  • Birch Lane - Classic home. Comfortable cost.
  • Perigold - The widest-ever selection of luxury home furnishings.

Wayfair generated $9.1 billion in net revenue for full year 2019. Headquartered in Boston, Massachusetts with operations throughout North America and Europe, the company employs more than 16,900 people.

Forward-Looking Statements

This press release contains forward-looking statements within the meaning of federal and state securities laws. All statements other than statements of historical fact contained in this press release, including statements regarding the strength of our product offering, our strategic investments across North America and Europe, our future results of operations and financial position, our business strategy and our plans and objectives of management for future operations, are forward-looking statements. In some cases, you can identify forward-looking statements by terms such as "may," "will," "should," "expects," "plans," "anticipates," "could," "intends," "target," "projects," "contemplates," "believes," "estimates," "predicts," "potential" or "continue" or the negative of these terms or other similar expressions.

Forward-looking statements are based on current expectations of future events. We cannot guarantee that any forward-looking statement will be accurate, although we believe that we have been reasonable in our expectations and assumptions. Investors should realize that if underlying assumptions prove inaccurate or that known or unknown risks or uncertainties materialize, actual results could vary materially from our expectations and projections. Investors are therefore cautioned not to place undue reliance on any forward-looking statements. These forward-looking statements speak only as of the date of this press release and, except as required by applicable law, we undertake no obligation to publicly update or revise any forward-looking statements contained herein, whether as a result of any new information, future events or otherwise.

A list and description of risks, uncertainties and other factors that could cause or contribute to differences in our results can be found in our filings with the Securities and Exchange Commission, including our most recent Annual Report on Form 10-K and subsequent filings. We qualify all of our forward-looking statements by these cautionary statements.

Non-GAAP Financial Measures

To supplement our unaudited consolidated financial statements presented in accordance with generally accepted accounting principles ("GAAP"), this earnings release and the accompanying tables and the related earnings conference call contain certain non-GAAP financial measures, including Adjusted EBITDA, Adjusted EBITDA as a percentage of total net revenue ("Adjusted EBITDA Margin"), Free Cash Flow, Non-GAAP Diluted Net Loss Per Share and Net Revenue Constant Currency Growth. We use these non-GAAP financial measures internally in analyzing our financial results and believe they are useful to investors, as a supplement to GAAP measures, in evaluating our ongoing operational performance. We have provided a reconciliation of these non-GAAP financial measures to the most directly comparable GAAP financial measure in this earnings release.

Adjusted EBITDA and Adjusted EBITDA Margin are non-GAAP financial measures that are calculated as loss before depreciation and amortization, equity-based compensation and related taxes, interest (expense), net, other (income) expense, net, provision for income taxes, net, non-recurring items, and other items not indicative of our ongoing operating performance. We have included Adjusted EBITDA and Adjusted EBITDA Margin in this earnings release because they are key measures used by our management and our board of directors to evaluate our operating performance, generate future operating plans and make strategic decisions regarding the allocation of capital. In particular, the exclusion of certain expenses in calculating Adjusted EBITDA and Adjusted EBITDA Margin facilitates operating performance comparisons on a period-to-period basis as these costs may vary independent of business performance. In the case of exclusion of the impact of equity-based compensation and related taxes, excludes an item that we do not consider to be indicative of our core operating performance. Investors should, however, understand that equity-based compensation will be a significant recurring expense in our business and an important part of the compensation provided to our employees. Accordingly, we believe that Adjusted EBITDA and Adjusted EBITDA Margin provide useful information to investors and others in understanding and evaluating our operating results in the same manner as our management and board of directors.

Free Cash Flow is a non-GAAP financial measure that is calculated as net cash provided by or used in operating activities less net cash used to purchase property and equipment and site and software development costs. We believe Free Cash Flow is an important indicator of our business performance, as it measures the amount of cash we generate. Accordingly, we believe that Free Cash Flow provides useful information to investors and others in understanding and evaluating our operating results in the same manner as our management.

Non-GAAP Diluted Net Loss Per Share is a non-GAAP financial measure that is calculated as GAAP net loss plus equity-based compensation and related taxes, provision for income taxes, net, non-recurring items, and other items not indicative of our ongoing operating performance divided by weighted average shares. We believe that adding back equity-based compensation and related taxes, provision for income taxes, net, non-recurring items, and other items not indicative of our ongoing operating performance as adjustments to our GAAP diluted net loss before calculating per share amounts for all periods presented provides a more meaningful comparison between our operating results from period to period.

Net Revenue Constant Currency Growth is a non-GAAP financial measure that is calculated by translating the current period local currency net revenue by the currency exchange rates used to translate the financial statements in the comparable prior-year period. We believe Net Revenue Constant Currency Growth is an important indicator of our business performance, as it provides useful information to investors and others in understanding and evaluating trends in our operating results in the same manner as our management.

We calculate forward-looking non-GAAP Adjusted EBITDA based on internal forecasts that omit certain amounts that would be included in forward-looking GAAP net loss. We do not attempt to provide a reconciliation of forward-looking non-GAAP Adjusted EBITDA guidance to forward looking GAAP net loss because forecasting the timing or amount of items that have not yet occurred and are out of the Company’s control is inherently uncertain and unavailable without unreasonable efforts. Further, we believe that such reconciliations would imply a degree of precision and certainty that could be confusing to investors. Such items could have a substantial impact on GAAP measures of financial performance.

The non-GAAP measures have limitations as analytical tools. We do not, nor do we suggest that investors should, consider such non-GAAP financial measures in isolation from, or as a substitute for, financial information prepared in accordance with GAAP. Investors should also note that the non-GAAP financial measures we use may not be the same non-GAAP financial measures, and may not be calculated in the same manner, as that of other companies, including other companies in our industry.

The following table reflects the reconciliation of net loss to Adjusted EBITDA and Adjusted EBITDA Margin for each of the periods indicated:

Three Months Ended December 31,

Year Ended December 31,

2019

2018

2019

2018

(in thousands)

Reconciliation of Adjusted EBITDA:

Net loss

$

(330,222

)

$

(143,845

)

$

(984,584

)

$

(504,080

)

Depreciation and amortization

58,247

36,116

192,419

123,542

Equity-based compensation and related taxes

67,015

41,341

240,978

136,415

Interest expense, net

20,592

10,291

54,514

28,560

Other expense (income), net

2,701

2,865

(2,881

)

204

Provision for income taxes, net

1,508

1,084

3,010

2,037

Other (1)

(1,664

)

(1,664

)

Adjusted EBITDA

$

(180,159

)

$

(53,812

)

$

(496,544

)

$

(214,986

)

Net revenue

$

2,533,490

$

2,014,004

$

9,127,057

$

6,779,174

Adjusted EBITDA Margin

(7.1

)%

(2.7

)%

(5.4

)%

(3.2

)%

(1) In the three months ended December 31, 2018, we recorded $1.7 million of a one-time gain relating to a warehouse lease we vacated in July 2017. The gain was the difference in the expected future payments and the actual costs incurred to terminate the lease. The gain was recognized in selling, operations, technology, general and administrative in the Consolidated Statements of Operations.

The following table presents Adjusted EBITDA attributable to our segments, and the reconciliation of net loss to consolidated Adjusted EBITDA is presented in the preceding table:

Three Months Ended December 31,

Year Ended December 31,

2019

2018

2019

2018

(in thousands)

Segment Adjusted EBITDA:

U.S.

$

(88,008

)

$

7,725

$

(179,010

)

$

(19,049

)

International

(92,151

)

(61,537

)

(317,534

)

(195,937

)

Adjusted EBITDA

$

(180,159

)

$

(53,812

)

$

(496,544

)

$

(214,986

)

A reconciliation of GAAP net loss to non-GAAP diluted net loss, the most directly comparable GAAP financial measure, in order to calculate non-GAAP Diluted Net Loss Per Share, is as follows:

Three Months Ended December 31,

Year Ended December 31,

2019

2018

2019

2018

(in thousands, except per share data)

Net loss

$

(330,222

)

$

(143,845

)

$

(984,584

)

$

(504,080

)

Equity-based compensation and related taxes

67,015

41,341

240,978

136,415

Provision for income taxes, net

1,508

1,084

3,010

2,037

Non-GAAP net loss

$

(261,699

)

$

(101,420

)

$

(740,596

)

$

(365,628

)

Non-GAAP net loss per share, basic and diluted

$

(2.80

)

$

(1.12

)

$

(8.03

)

$

(4.09

)

Weighted average number of common stock outstanding used in computing per share amounts, basic and diluted

93,321

90,445

92,200

89,472

The following tables present net revenues attributable to our reportable segments for the periods indicated:

Three Months Ended December 31,

Year Ended December 31,

2019

2018

2019

2018

(in thousands)

U.S. net revenue

$

2,139,961

$

1,726,897

$

7,764,831

$

5,813,070

International net revenue

393,529

287,107

1,362,226

966,104

Total net revenue

$

2,533,490

$

2,014,004

$

9,127,057

$

6,779,174

The following table presents a reconciliation of net cash used in or provided by operating activities to Free Cash Flow for each of the periods indicated:

Three Months Ended December 31,

Year Ended December 31,

2019

2018

2019

2018

(in thousands)

Net cash (used in) provided by operating activities

$

(36,295

)

$

42,530

$

(196,818

)

$

84,861

Purchase of property and equipment

(87,774

)

(48,701

)

(271,742

)

(159,205

)

Site and software development costs

(34,441

)

(16,981

)

(129,138

)

(62,750

)

Free Cash Flow

$

(158,510

)

$

(23,152

)

$

(597,698

)

$

(137,094

)

Key Financial and Operating Metrics

Three Months Ended December 31,

Year Ended December 31,

2019

2018

2019

2018

(in thousands, except LTM Revenue per Active Customer and Average Order Value)

Direct Retail Financial and Operating Metrics:

Direct Retail Net Revenue (1)

$

2,525,654

$

1,995,812

$

9,088,274

$

6,718,079

Active Customers

20,290

15,155

20,290

15,155

LTM Net Revenue Per Active Customer

$

448

$

443

$

448

$

443

Orders Delivered

11,195

8,806

37,641

28,084

Average Order Value

$

226

$

227

$

241

$

239

Non-GAAP Financial Measures:

Adjusted EBITDA

$

(180,159

)

$

(53,812

)

$

(496,544

)

$

(214,986

)

Free Cash Flow

$

(158,510

)

$

(23,152

)

$

(597,698

)

$

(137,094

)

(1) Direct Retail net revenue is calculated by taking consolidated net revenue and excluding U.S. net revenue derived from the websites operated by our retail partners and our media solutions business, which accounted for $7.8 million and $18.2 million of net revenue for the three months ended December 31, 2019 and 2018, respectively, and $38.8 million and $61.1 million of net revenue for the years ended December 31, 2019 and 2018.

Quarterly Financial Metrics

The following tables set forth selected financial quarterly metrics and other financial and operations data for the eight quarters ended December 31, 2019:

Three Months Ended

December 31,
2019

September 30,
2019

June 30,
2019

March 31,
2019

December 31,
2018

September 30,
2018

June 30,
2018

March 31,
2018

(in thousands)

Segment Financial Metrics:

U.S. Net Revenue

$

2,139,961

$

1,966,654

$

2,000,518

$

1,657,698

$

1,726,897

$

1,473,245

$

1,411,344

$

1,201,584

U.S. Adjusted EBITDA

$

(88,008

)

$

(62,878

)

$

(342

)

$

(27,782

)

$

7,725

$

(26,036

)

$

7,200

$

(7,938

)

International Net Revenue

$

393,529

$

338,833

$

342,733

$

287,131

$

287,107

$

232,400

$

243,912

$

202,685

International Adjusted EBITDA

$

(92,151

)

$

(81,306

)

$

(69,641

)

$

(74,436

)

$

(61,537

)

$

(50,369

)

$

(42,009

)

$

(42,022

)

The following table reflects the reconciliation of net loss to Adjusted EBITDA for each of the periods indicated:

Three Months Ended

December 31,
2019

September 30,
2019

June 30,
2019

March 31,
2019

December 31,
2018

September 30,
2018

June 30,
2018

March 31,
2018

(in thousands)

Net loss

$

(330,222

)

$

(272,035

)

$

(181,938

)

$

(200,389

)

$

(143,845

)

$

(151,726

)

$

(100,734

)

$

(107,775

)

Depreciation and amortization (1)

58,247

50,250

44,339

39,583

36,116

32,544

28,920

25,962

Equity-based compensation and related taxes

67,015

65,275

56,855

51,833

41,341

36,317

31,610

27,147

Interest expense, net

20,592

14,432

10,252

9,238

10,291

7,066

5,796

5,407

Other expense (income), net

2,701

(2,182

)

(322

)

(3,078

)

2,865

(1,054

)

(666

)

(941

)

Provision for income taxes, net

1,508

76

831

595

1,084

448

265

240

Other (1)

(1,664

)

Adjusted EBITDA

$

(180,159

)

$

(144,184

)

$

(69,983

)

$

(102,218

)

$

(53,812

)

$

(76,405

)

$

(34,809

)

$

(49,960

)

(1) In the three months ended December 31, 2018, we recorded $1.7 million of a one-time gain relating to a warehouse lease we vacated in July 2017. The gain was the difference in the expected future payments and the actual costs incurred to terminate the lease. The gain was recognized in selling, operations, technology, general and administrative in the Consolidated Statements of Operations.

WAYFAIR INC.

CONSOLIDATED BALANCE SHEETS

(Unaudited)

December 31,

2019

2018

(in thousands, except share and per share data)

Assets:

Current assets

Cash and cash equivalents

$

582,753

$

849,461

Short-term investments

404,252

114,278

Accounts receivable, net of allowance of $22,774 and $9,312 at December 31, 2019 and 2018, respectively

99,720

50,603

Inventories

61,692

46,164

Prepaid expenses and other current assets

228,721

195,430

Total current assets

1,377,138

1,255,936

Operating lease right-of-use assets

763,400

Property and equipment, net

624,544

606,977

Goodwill and intangible assets, net

18,809

2,585

Long-term investments

155,690

6,526

Other noncurrent assets

13,467

18,826

Total assets

$

2,953,048

$

1,890,850

Liabilities and Stockholders' Deficit:

Current liabilities

Accounts payable

$

908,097

$

650,174

Accrued expenses

298,918

212,997

Unearned revenue

167,641

148,057

Other current liabilities

236,863

127,995

Total current liabilities

1,611,519

1,139,223

Long-term debt

1,456,195

738,904

Operating lease liabilities

822,602

Lease financing obligations, net of current portion

183,056

Other liabilities

6,940

160,388

Total liabilities

3,897,256

2,221,571

Commitments and contingencies (Note 8)

Convertible preferred stock, $0.001 par value per share: 10,000,000 shares authorized and none issued at December 31, 2019 and 2018

Stockholders’ deficit:

Class A common stock, par value $0.001 per share, 500,000,000 shares authorized, 66,642,611 and 62,329,701 shares issued and outstanding at December 31, 2019 and 2018, respectively

67

63

Class B common stock, par value $0.001 per share, 164,000,000 shares authorized, 26,957,815 and 28,417,882 shares issued and outstanding at December 31, 2019 and 2018, respectively

27

28

Additional paid-in capital

1,122,548

753,657

Accumulated deficit

(2,065,423

)

(1,082,689

)

Accumulated other comprehensive (loss)

(1,427

)

(1,780

)

Total stockholders' deficit

(944,208

)

(330,721

)

Total liabilities and stockholders' deficit

$

2,953,048

$

1,890,850

WAYFAIR INC.

CONSOLIDATED STATEMENTS OF OPERATIONS

(Unaudited)

Three Months Ended December 31,

Year Ended December 31,

2019

2018

2019

2018

(in thousands, except per share data)

Net revenue

$

2,533,490

$

2,014,004

$

9,127,057

$

6,779,174

Cost of goods sold (1)

1,956,135

1,528,882

6,979,725

5,192,451

Gross profit

577,355

485,122

2,147,332

1,586,723

Operating expenses:

Customer service and merchant fees (1)

100,497

77,706

356,727

260,046

Advertising

310,859

232,374

1,095,840

774,189

Selling, operations, technology, general and administrative (1)

471,420

304,647

1,624,706

1,025,767

Total operating expenses

882,776

614,727

3,077,273

2,060,002

Loss from operations

(305,421

)

(129,605

)

(929,941

)

(473,279

)

Interest expense, net

(20,592

)

(10,291

)

(54,514

)

(28,560

)

Other (expense) income, net

(2,701

)

(2,865

)

2,881

(204

)

Loss before income taxes

(328,714

)

(142,761

)

(981,574

)

(502,043

)

Provision for income taxes, net

1,508

1,084

3,010

2,037

Net loss

$

(330,222

)

$

(143,845

)

$

(984,584

)

$

(504,080

)

Net loss per share, basic and diluted

$

(3.54

)

$

(1.59

)

$

(10.68

)

$

(5.63

)

Weighted average number of common stock outstanding used in computing per share amounts, basic and diluted

93,321

90,445

92,200

89,472

(1) Includes equity-based compensation and related taxes as follows:

Cost of goods sold

$

1,617

$

798

$

5,376

$

2,727

Customer service and merchant fees

2,854

2,207

9,473

5,859

Selling, operations, technology, general and administrative

62,544

38,336

226,129

127,829

$

67,015

$

41,341

$

240,978

$

136,415

WAYFAIR INC.

CONSOLIDATED STATEMENTS OF CASH FLOWS

(Unaudited)

Year Ended December 31,

2019

2018

(in thousands)

Cash flows from operating activities:

Net loss

$

(984,584

)

$

(504,080

)

Adjustments to reconcile net loss to net cash used in operating activities:

Depreciation and amortization

192,419

123,542

Equity-based compensation

227,451

127,564

Amortization of discount and issuance costs on convertible notes

62,111

22,585

Other non-cash adjustments

(1,691

)

(56

)

Changes in operating assets and liabilities:

Accounts receivable

(49,187

)

(12,792

)

Inventories

(15,631

)

(18,319

)

Prepaid expenses and other current assets

(32,590

)

(65,195

)

Accounts payable and accrued expenses

330,325

285,064

Unearned revenue and other liabilities

75,888

134,705

Other assets

(1,329

)

(8,157

)

Net cash (used in) provided by operating activities

(196,818

)

84,861

Cash flows from investing activities:

Purchase of short- and long-term investments

(553,858

)

(99,002

)

Sale and maturities of short-term investments

115,468

61,068

Purchase of property and equipment

(271,742

)

(159,205

)

Site and software development costs

(129,138

)

(62,750

)

Other investing activities, net

(15,567

)

(398

)

Net cash used in investing activities

(854,837

)

(260,287

)

Cash flows from financing activities:

Proceeds from issuance of convertible notes, net of issuance costs

935,146

562,047

Premiums paid for capped call confirmations

(145,728

)

(93,438

)

Taxes paid related to net share settlement of equity awards

(2,236

)

(1,284

)

Deferred financing costs

(791

)

Net proceeds from exercise of stock options

113

138

Net cash provided by financing activities

786,504

467,463

Effect of exchange rate changes on cash and cash equivalents

(1,557

)

(1,536

)

Net (decrease) increase in cash and cash equivalents

(266,708

)

290,501

Cash and cash equivalents:

Beginning of year

849,461

558,960

End of year

$

582,753

$

849,461

Contacts:

Media Relations Contact:
Jane Carpenter, 617-502-7595
PR@wayfair.com

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