KloudGin today announced its placement in the Leaders Category of the IDC MarketScape: Worldwide Utilities AI-Enabled Enterprise Asset Management 2026 Vendor Assessment¹. The IDC MarketScape report evaluates vendors on capabilities and strategies to meet the evolving needs of the utilities sector.

Previously, KloudGin was also named a Leader in the IDC MarketScape: Worldwide Field Service Management Solutions for Utilities 2023-2024 Vendor Assessment², making it the only vendor named a Leader in both reports. We believe being named a Leader in both reports reflects KloudGin's unified approach to asset management and field service management in a single system — aligning asset strategy with field execution across all teams and asset types.

“Utilities and municipalities now have a best-in-class alternative to the legacy platforms that have defined this category for decades,” said Vikram Takru, CEO and Co-founder of KloudGin. “We built KloudGin to solve a fundamental challenge that those platforms could not: unifying asset management, field service, and construction work management in one connected system.”

“When every asset decision is informed by real-time field intelligence, and every field action is guided by complete asset context, utilities can operate with greater confidence, resilience, and efficiency,” Takru continued. “Named a Leader in both worldwide utilities AI-enabled enterprise asset management and worldwide field service management solutions for utilities, KloudGin continues to show that specialization and unification together deliver a level of operational value that general-purpose systems cannot match.”

KloudGin’s cloud-based, AI-native Single Face of Work^® platform is designed specifically for utility and public sector operations. It brings together enterprise asset management, construction work management and field service management, ensuring that maintenance programs, condition checks, and capital plans are driven by real-time asset data from field crews. This unified system coordinates both long- and short-cycle maintenance across linear networks and vertical facilities, enabling employees, contractors, and mutual aid teams to collaborate in one shared platform.

KloudGin is the only vendor focused exclusively on utilities and the public sector, with all customers operating on a unified code base. Maintenance planners, field technicians, asset managers, dispatchers, emergency responders, contractors, and partners all work within the same system. This approach eliminates duplicate data entry, reduces reconciliation errors, and removes the blind spots common in older, fragmented systems. Platform updates are tested with the customer community and delivered simultaneously to all users, without migrations, version issues, or operational disruption.

As utilities undertake major projects such as grid modernization, gas pipeline safety, substation construction, and city asset upgrades, KloudGin provides a stable, future-ready platform with no risk of product retirement or forced migrations. This ensures long-term stability, which is critical in an industry where reliability, safety, and continuity are essential.

“Utilities are navigating the intersecting challenges of aging infrastructure, growing capacity needs, rising customer expectations, and increasingly complex regulations,” continued Takru. “The time of managing assets and fieldwork in separate systems, or using platforms that see utilities as just another industry, is coming to an end. This recognition reflects what we see every day with our utility customers: that the future belongs to purpose-built, unified platforms that deliver best-in-class performance across all utility operations.”

About IDC MarketScape

IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of technology and service suppliers in a given market. The research utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each supplier’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of technology suppliers can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective suppliers.

About KloudGin

KloudGin is the leading provider of AI-native field service, construction work, and enterprise asset management solutions purpose-built for utility and public sector operations. KloudGin delivers the industry’s only true Single Face of Work® platform, unifying all work groups, all work types, and all asset types within a single operational ecosystem. www.kloudgin.com

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KloudGin Positioned as a Leader in the IDC MarketScape: Worldwide Utilities AI-Enabled Enterprise Asset Management 2026 Vendor Assessment Visit www.kloudgin.com to learn more.