Coach Glass announced its completion of ISO-9001 certification, a key step in strengthening the company-wide quality management systems and supporting its ongoing commitment to delivering consistent, high-quality customer experience across all locations.

“We chose to pursue ISO-9001 certification as a proven means of taking our quality management system to the next level,” said Charlie Paul, Director of Distribution and Warehousing, at Coach Glass. “ISO implementation provides us with robust business systems across our entire organization to better help us deliver a consistent customer experience, that helps ensure we meet and exceed the expectations of our ever-expanding customer base.” The Coach Glass facilities in Elkhart IN, Lakeland, FL, Coburg, OR and Phoenix, AZ provide many critical functions that support the company’s customer base, including: engineering, customer service, quality review and analysis, along with logistics support.

“Coach Glass has maintained an excellent reputation in the industry,” said Cliff Wright, Director of Sales and Marketing, “but we know reputations can be fragile and it’s important that we continue to move our business forward. We’ve had tremendous success to date, and we want to make sure that we have the business systems in place that will support our continued growth. Achieving ISO-9001 provides Coach Glass with a great foundation as we scale our business. It puts us in a great position to continue to delight all our customers, old and new.”

About Coach Glass

Coach Glass is a leading supplier of glazing systems to the US specialty vehicles market. A trusted industry partner, Coach Glass supplies high-quality windshields and specialty vehicle glass to manufacturers and service providers across the U.S. and Canada. Known for exceptional customer service, deep product knowledge, and the largest inventory in the industry, Coach Glass ensures that every specialty vehicle receives a quality product on time, every time.

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