PRICING SUPPLEMENT Registration No. 333-108272 Filed Pursuant to Rule 424(b)(2) United Parcel Service, Inc. UPS Notes ------------------------------------------------------------------------------- Pricing Supplement No. 16 Trade Date: 01/9/04 (To Prospectus dated September 8, 2003 and Issue Date: 01/15/04 Prospectus Supplement dated September 12, 2003) The date of this Pricing Supplement is January 13, 2004 CUSIP or Common Code Principal Amount Interest Rate Maturity Date Price to Public ----------- ---------------- ------------- ------------- --------------- 91131UGZ1 $4,639,000.00 5.15% 01/15/19 100% Interest Payment Frequency Subject to Dates and terms of redemption (begin date) Survivor's Option Redemption (including the redemption price) ---------------- ----------------- ---------- -------------------------------- monthly Yes Yes 100% 01/15/05 (02/15/04) semi-annually thereafter Discounts and Proceeds to UPS Commissions Reallowance Dealer Other Terms --------------- ----------- ----------- ------ ----------- $4,581,012.50 $57,987.50 $3.50 ABN AMRO Financial Services, Inc.