FORM 6-K

FORM 6-K
SECURITIES AND EXCHANGE COMMISSION
Washington D.C. 20549


Report of Foreign Private Issuer

Pursuant to Rule 13a-16 or 15d-16
of the Securities Exchange Act of 1934


For November 6, 2009

Commission File Number: 001-10306

The Royal Bank of Scotland Group plc

RBS, Gogarburn, PO Box 1000
Edinburgh EH12 1HQ

(Address of principal executive offices)

Indicate by check mark whether the registrant files or will file annual reports under cover of Form 20-F or Form 40-F.

Form 20-F    X     Form 40-F        

Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by Regulation S-T Rule 101(b)(1):_________

Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by Regulation S-T Rule 101(b)(7):_________

Indicate by check mark whether the registrant by furnishing the information contained in this Form is also thereby furnishing the information to the Commission pursuant to Rule 12g3-2(b) under the Securities Exchange Act of 1934.

Yes           No    X  


If "Yes" is marked, indicate below the file number assigned to the registrant in connection with Rule 12g3-2(b): 82- ________





The following information was issued as Company announcements in London, England and is furnished pursuant to General Instruction B to the General Instructions to Form 6-K:




 
 
 
 
Appendix 2
 
Third quarter 2009 results
 
Analysis by quarter
 
 
 


 
Appendix 2 Analysis by quarter
 
Summary consolidated income statement - pro forma


2008

2009

Q3 2009 vs.

Q3 
Q4 

Q1 
Q2 
Q3 

Q3 2008 
Q2 2009 

£m 
£m 

£m 
£m 
£m 













Net interest income
3,836 
4,427 

3,538 
3,322 
3,261 

(15%)
(2%)










Non-interest income (excluding insurance net premium income)
3,340 
(5,503)

3,776 
1,498 
2,532 

(24%)
69% 
Insurance net premium income
1,409 
1,439 

1,356 
1,301 
1,301 

(8%)










Total income
8,585 
363 

8,670 
6,121 
7,094 

(17%)
16% 
Operating expenses
(4,060)
(3,735)

(4,667)
(4,066)
(4,195)

3% 
3% 










Profit/(loss) before other operating charges
4,525 
(3,372)

4,003 
2,055 
2,899 

(36%)
41% 
Insurance net claims
(934)
(1,056)

(966)
(925)
(1,145)

23% 
24% 










Operating profit before impairment losses
3,591 
(4,428)

3,037 
1,130 
1,754 

(51%)
55% 
Impairment losses
(1,280)
(4,673)

(2,858)
(4,663)
(3,279)

156% 
(30%)










Group operating profit/(loss)*
2,311 
(9,101)

179 
(3,533)
(1,525)

(166%)
(57%)
Amortisation of purchased intangible assets
(119)
(62)

(85)
(55)
(73)

(39%)
33% 
Integration and restructuring costs
(289)
(752)

(379)
(355)
(324)

12% 
(9%)
Write-down of goodwill
(16,196)

(311)

Gain on redemption of own debt

3,790 

Strategic disposals
442 

241 
212 
(155)

(173%)










Profit/(loss) before tax
1,903 
(25,669)

(44)
(252)
(2,077)

Tax
(724)
1,701 

(228)
640 
576 

(180%)
(10%)










Profit/(loss) from continuing operations
1,179 
(23,968)

(272)
388 
(1,501)

Loss from discontinued operations
(46)

(45)
(13)
(7)

(85%)
(46%)










Profit/(loss) for the period
1,133 
(23,967)

(317)
375 
(1,508)

Minority interests
(43)
(221)

(471)
(83)
(47)

9% 
(43%)
Preference share and other dividends
(219)
(162)

(114)
(432)
(245)

12% 
(43%)










Profit/(loss) attributable to ordinary shareholders
871 
(24,350)

(902)
(140)
(1,800)



 
*profit/(loss) before tax, purchased intangibles amortisation
,
integration and restructuring costs, and write-down of goodwill and other intangible assets.
 

Key metrics



















Cost:income ratio
47.3% 
1,028.9% 

53.8% 
66.4% 
59.1% 

(1,184bp)
730bp 
Net interest margin
2.05% 
2.10% 

1.78% 
1.70% 
1.75% 

(30bp)
5bp 
Risk-weighted assets
£543.1bn 
£577.8bn 

£575.7bn 
£547.3bn 
£594.7bn 

10% 
9% 
Risk elements In lending
£10.8bn 
£18.8bn 

£23.7bn 
£30.7bn 
£35.0bn 

14% 
Provision balance as % of REIL/PPLs*
51% 
50% 

45% 
44% 
43% 

(800bp)
(100bp)


* includes disposal groups.
Note:
2008 data have been restated for the amendment to IFRS 2 'Share-based Payment' and the finalisation of the ABN AMRO acquisition accounting in the second half of 2008.
 
Appendix 2 Analysis by quarter
 
Divisional performance
The profit/(loss) of each division before amortisation of purchased intangible assets, write-down of goodwill and other assets, integration and restructuring costs, and after allocation of manufacturing costs is shown below.  The Group manages costs where they arise.  Customer-facing divisions control their direct expenses whilst Manufacturing is responsible for shared costs.  


2008

2009

Q3 2009 vs.

Q3 
Q4 

Q1 
Q2 
Q3 

Q3 2008 
Q2 2009 

£m 
£m 

£m 
£m 
£m 













Operating profit/(loss) before impairment losses









UK Retail
420 
381 

371 
490 
468 

11% 
(4%)
UK Corporate
523 
487 

421 
535 
566 

8% 
6% 
Wealth
103 
77 

100 
134 
120 

17% 
(10%)
Global Banking & Markets
616 
(2,597)

3,845 
1,116 
647 

5% 
(42%)
Global Transaction Services
275 
285 

240 
269 
275 

2% 
Ulster Bank
98 
36 

71 
78 
59 

(40%)
(24%)
US Retail & Commercial
236 
312 

182 
136 
137 

(42%)
1% 
RBS Insurance
150 
176 

81 
142 
13 

(91%)
(91%)
Central items
813 
(476)

486 
(311)
121 

(85%)
139% 










Core
3,234 
(1,319)

5,797 
2,589 
2,406 

(26%)
(7%)
Non-Core
357 
(3,109)

(2,760)
(1,459)
(652)

55% 










Operating profit/(loss) before impairment losses
3,591 
(4,428)

3,037 
1,130 
1,754 

(51%)
55% 










Included in the above are movements in fair value of own debt:









Global Banking & Markets
648 
(875)

647 
(482)
(320)

(149%)
(34%)
Central items
633 
14 

384 
(478)
(163)

(126%) 
(66%)











1,281 
(861)

1,031 
(960)
(483)

(138%)
(50%)










Impairment losses by division









UK Retail
287 
292 

354 
470 
404 

41% 
(14%)
UK Corporate
55 
169 

100 
450 
187 

(58%)
Wealth

16 

(67%)
(94%)
Global Banking & Markets
505 

269 
(31)
272 

Global Transaction Services
40 

22 

Ulster Bank
17 
71 

67 
90 
144 

60% 
US Retail & Commercial
134 
177 

223 
146 
180 

34% 
23% 
RBS Insurance
42 


100% 
Central items
11 

(3)

(86%)










Core
512 
1,315 

1,030 
1,147 
1,213 

137% 
6% 
Non-Core
768 
3,358 

1,828 
3,516 
2,066 

169% 
(41%)










Total impairment losses
1,280 
4,673 

2,858 
4,663 
3,279 

156% 
(30%)


 


 
Appendix 2 Analysis by quarter
 
Divisional performance
(continued)


2008

2009

Q3 2009 vs.

Q3 
Q4 

Q1 
Q2 
Q3 

Q3 2008 
Q2 2009 

£m 
£m 

£m 
£m 
£m 













Operating profit/(loss) by division









UK Retail
133 
89 

17 
20 
64 

(52%)
UK Corporate
468 
318 

321 
85 
379 

(19%)
Wealth
100 
69 

94 
118 
119 

19% 
1% 
Global Banking & Markets
614 
(3,102)

3,576 
1,147 
375 

(39%)
(67%)
Global Transaction Services
268 
245 

231 
265 
253 

(6%)
(5%)
Ulster Bank
81 
(35)

(12)
(85)

US Retail & Commercial
102 
135 

(41)
(10)
(43)

(142%)
RBS Insurance
150 
134 

76 
141 
11 

(93%)
(92%)
Central items
806 
(487)

489 
(312)
120 

(85%)
(138%)










Core
2,722 
(2,634)

4,767 
1,442 
1,193 

(56%)
(17%)
Non-Core
(411)
(6,467)

(4,588)
(4,975)
(2,718)

(45%)










Group operating profit/(loss)
2,311 
(9,101)

179 
(3,533)
(1,525)

(166%)
(57%)




















Loan impairment losses
1,023 
4,049 

2,276 
4,520 
3,262 

(28%)
Impairment losses on available-for-sale securities
257 
624 

582 
143 
17 

(93%)
(88%)











1,280 
4,673 

2,858 
4,663 
3,279 

156% 
(30%)




















Loan impairment charge as % of gross loans and advances excluding reverse repurchase agreements
0.64%
2.24%

1.34%
2.98%
2.14%

150bp
(84bp)




















2008

2009

30 Sept 2009 vs

30 Sept 
31 Dec 

31 Mar 
30 June 
30 Sept 

30 Sept 2008 
30 June 2009

£bn 
£bn 

£bn 
£bn 
£bn 













Risk-weighted assets by division









UK Retail
46.2 
45.7 

49.6 
54.0 
51.6 

12% 
(4%)
UK Corporate
88.7 
85.7 

86.2 
89.5 
91.0 

3% 
2% 
Wealth
10.8 
10.8 

10.6 
10.3 
10.7 

(1%)
4% 
Global Banking & Markets
165.4 
162.4 

148.6 
122.4 
131.9 

(20%)
8% 
Global Transaction Services
19.4 
17.4 

18.7 
16.7 
18.9 

(3%)
13% 
Ulster Bank
22.2 
24.5 

26.2 
26.2 
28.5 

28% 
9% 
US Retail & Commercial
51.4 
63.9 

64.3 
55.6 
62.8 

22% 
13% 
Other
8.3 
7.1 

7.8 
8.5 
9.0 

9% 
5% 










Core
412.4 
417.5 

412.0 
383.2 
404.4 

(2%)
6% 
Non-Core
130.7 
160.3 

163.7 
164.1 
190.3 

46% 
16% 










Total risk-weighted assets
543.1 
577.8 

575.7 
547.3 
594.7 

10% 
9% 


 


 
Appendix 2 Analysis by quarter
 
UK Retail


2008

2009

Q3 2009 vs.

Q3 
Q4 

Q1 
Q2 
Q3 

Q3 2008 
Q2 2009 
Income statement
£m 
£m 

£m 
£m 
£m 













Net interest income
821 
856 

797 
868 
848 

3% 
(2%)










Net fees and commissions - banking
365 
345 

337 
321 
303 

(17%)
(6%)
Other non-interest income (net of insurance claims)
34 
54 

53 
69 
69 

103% 










Non-interest income
399 
399 

390 
390 
372 

(7%)
(5%)










Total income
1,220 
1,255 

1,187 
1,258 
1,220 

(3%)










Direct expenses









-  staff
(243)
(236)

(214)
(214)
(206)

(15%)
(4%)
-  other
(109)
(101)

(115)
(102)
(99)

(9%)
(3%)
Indirect expenses
(448)
(537)

(487)
(452)
(447)

(1%)











(800)
(874)

(816)
(768)
(752)

(6%)
(2%)










Operating profit before impairment losses
420 
381 

371 
490 
468 

11% 
(4%)
Impairment losses
(287)
(292)

(354)
(470)
(404)

41% 
(14%)










Operating profit
133 
89 

17 
20 
64 

(52%)










Analysis of income by product:









Personal advances
310 
296 

305 
311 
303 

(2%)
(3%)
Personal deposits
557 
470 

397 
354 
319 

(43%)
(10%)
Mortgages
93 
186 

207 
273 
319 

17% 
Bancassurance
34 
51 

52 
69 
69 

103% 
Cards
205 
208 

204 
212 
225 

10% 
6% 
Other
21 
44 

22 
39 
(15)

(171%)
(138%)










Total income
1,220 
1,255 

1,187 
1,258 
1,220 

(3%)










Analysis of impairment by sector:









Mortgages

22 
41 
26 

189% 
(37%)
Personal
144 
169 

195 
299 
247 

72% 
(17%)
Cards
134 
114 

137 
130 
131 

(2%)
1% 










Total impairment
287 
292 

354 
470 
404 

41% 
(14%)










Loan impairment charge as % of gross customer loans and advances by sector:









Mortgages
0.05% 
0.05% 

0.12% 
0.21% 
0.13% 

8bp 
(8bp)
Personal
3.76% 
4.42% 

5.20% 
8.31% 
6.81% 

305bp 
(149bp)
Cards
8.25% 
7.24% 

9.13% 
8.52% 
8.59% 

34bp 
7bp 











1.23% 
1.24% 

1.50% 
1.94% 
1.60% 

37bp 
(34bp)




 
Appendix 2 Analysis by quarter
 
UK Retail
(continued)


2008

2009

Q3 2009 vs.
Key metrics
Q3 
Q4 

Q1 
Q2 
Q3 

Q3 2008 
Q2 2009 










Performance ratios









Return on equity (1)
9.4% 
6.5% 

1.2% 
1.4% 
4.6% 

(480bp)
320bp 
Net interest margin
3.62% 
3.73% 

3.46% 
3.69% 
3.47% 

(15bp)
(22bp)
Cost:income ratio
65.4% 
63.8% 

69.0% 
59.6% 
57.4% 

800bp 
227bp 





















2008

2009

30 Sept 2009 vs.

30 Sept 
31 Dec 

31 Mar 
30 June 
30 Sept 

30 Sept 2008 
30 June 2009

£bn 
£bn 

£bn 
£bn 
£bn 













Capital and balance sheet









Loans and advances to customers - gross









- mortgages
71.5 
72.2 

73.3 
76.6 
80.3 

12% 
5% 
- personal
15.3 
15.3 

15.0 
14.4 
14.5 

(5%)
1% 
- cards
6.5 
6.3 

6.0 
6.1 
6.1 

(6%)










Customer deposits (excluding bancassurance)
76.5 
78.9 

80.3 
83.4 
85.6 

12% 
3% 
AUMs - excluding deposits
6.4 
5.7 

4.6 
4.7 
5.0 

(22%)
6% 
Risk elements in lending
3.4 
3.8 

4.1 
4.5 
4.7 

38% 
4% 
Loan:deposit ratio (excluding repos)
121.9% 
119.0% 

117.5% 
116.4% 
117.8% 

(408bp)
139bp 










Risk-weighted assets
46.2 
45.7 

49.6 
54.0 
51.6 

12% 
(4%)


 
 

Note:
(1)
Return on equity is based on divisional operating profit after tax, divided by divisional notional equity (based on 7% of divisional risk-weighted assets, adjusted for capital deductions).




 
Appendix 2 Analysis by quarter
 
UK Corporate


2008

2009

Q3 2009 vs.

Q3 
Q4 

Q1 
Q2 
Q3 

Q3 2008 
Q2 2009 
Income statement
£m 
£m 

£m 
£m 
£m 













Net interest income
618 
588 

499 
560 
607 

(2%)
8% 










Net fees and commissions
222 
215 

194 
219 
223 

2% 
Other non-interest income
114 
107 

117 
109 
106 

(7%)
(3%)










Non-interest income
336 
322 

311 
328 
329 

(2%)










Total income
954 
910 

810 
888 
936 

(2%)
5% 










Direct expenses









-  staff
(206)
(210)

(185)
(182)
(174)

(16%)
(4%)
-  other
(96)
(73)

(74)
(46)
(71)

(26%)
54% 
Indirect expenses
(129)
(140)

(130)
(125)
(125)

(3%)











(431)
(423)

(389)
(353)
(370)

(14%)
5% 










Operating profit before impairment losses
523 
487 

421 
535 
566 

8% 
6% 
Impairment losses
(55)
(169)

(100)
(450)
(187)

(58%)










Operating profit
468 
318 

321 
85 
379 

(19%)










Analysis of income by business:









Corporate and commercial lending
542 
529 

538 
586 
616 

14%
5% 
Asset and invoice finance
60 
53 

48 
57 
59 

(2%)
4% 
Corporate deposits
342 
338 

290 
263 
241 

(30%)
(8%)
Other
10 
(10)

(66)
(18)
20 

100% 










Total income
954 
910 

810 
888 
936 

(2%)
5% 




















Analysis of impairment by sector:









Manufacturing

17 

40% 
(59%) 
Housebuilding and construction
31 

55 
58 

5% 
Property
11 

11 
149 
69 

(54%)
Asset & invoice finance
24 
39 

21 
47 

(83%)
(91%)
Other
87 

58 
182 
49 

(73%)










Total impairment
55 
169 

100 
450 
187 

(58%)




















Loan impairment charge as % of gross customer loans and advances (excluding reverse  repurchase
agreements) by sector:









Manufacturing
0.41% 
0.44% 

0.32% 
1.36% 
0.56% 

15bp 
(80bp)
Housebuilding and construction
0.41% 
2.10% 

0.40% 
4.40% 
4.64% 

423bp 
24bp 
Property
0.15% 
0.08% 

0.14% 
1.81% 
0.92% 

77bp 
(89bp)
Asset & invoice finance
1.13% 
1.84% 

0.93% 
2.09% 
0.18% 

(95bp)
(191bp)
Other
0.06% 
0.52% 

0.36% 
1.20% 
0.30% 

25bp 
(90bp)











0.19% 
0.58% 

0.34% 
1.60% 
0.66% 

47bp 
(94bp)




 
Appendix 2 Analysis by quarter
 
UK Corporate
(continued)


2008

2009

Q3 2009 vs.

Q3 
Q4 

Q1 
Q2 
Q3 

Q3 2008 
Q2 2009 
Key metrics



















Performance ratios









Return on equity (1)
18.6% 
12.9% 

12.7% 
3.2% 
13.7% 

(490bp)
1,050bp 
Net interest margin
2.40% 
2.20% 

1.88% 
2.17% 
2.38% 

(2bp)
21bp 
Cost:income ratio
45.2% 
46.5% 

48.0% 
39.8% 
39.5% 

565bp 
22bp 





















2008

2009

30 Sept 2009 vs.

30 Sept 
31 Dec 

31 Mar 
30 June 
30 Sept 

30 Sept 2008 
30 June 2009

£bn 
£bn 

£bn 
£bn 
£bn 













Capital and balance sheet









Total assets
117.8 
121.0 

120.1 
116.2 
117.3 

1% 
Loans and advances to customers - gross









- manufacturing
4.9 
5.4 

5.0 
5.0 
5.0 

2% 
- housebuilding and construction
5.8 
5.9 

6.0 
5.0 
5.0 

(14%)
- property
30.0 
30.5 

32.0 
33.0 
30.0 

(9%)
- asset and invoice finance
8.5 
8.5 

9.0 
9.0 
9.0 

6% 
- other
64.8 
66.6 

64.7 
60.6 
64.9 

7% 










Customer deposits
85.9 
82.0 

82.9 
85.6 
86.7 

1% 
1% 
Risk elements in lending
1.5 
1.3 

2.0 
2.4 
2.5 

67% 
4% 
Loan:deposit ratio (excluding repos)
132.7% 
142.7% 

140.8% 
131.6% 
131.4% 

(125bp)
(16bp)










Risk-weighted assets
88.7 
85.7 

86.2 
89.5 
91.0 

3% 
2% 


 

Note:
(1)
Return on equity is based on divisional operating profit after tax, divided by divisional notional equity (based on 8% of divisional risk-weighted assets, adjusted for capital deductions).




 
Appendix 2 Analysis by quarter
 
Wealth


2008

2009

Q3 2009 vs.

Q3 
Q4 

Q1 
Q2 
Q3 

Q3 2008 
Q2 2009 
Income statement
£m 
£m 

£m 
£m 
£m 













Net interest income
153 
160 

158 
176 
168 

10% 
(5%)










Net fees and commissions
98 
96 

90 
90 
92 

(6%)
2% 
Other non-interest income
19 
19 

21 
21 
19 

(10%)










Non-interest income
117 
115 

111 
111 
111 

(5%)










Total income
270 
275 

269 
287 
279 

3% 
(3%)










Direct expenses









-  staff
(94)
(97)

(90)
(78)
(82)

(13%)
5% 
-  other
(34)
(51)

(33)
(34)
(35)

3% 
3% 
Indirect expenses
(39)
(50)

(46)
(41)
(42)

8% 
2% 











(167)
(198)

(169)
(153)
(159)

(5%)
4% 










Operating profit before impairment losses
103 
77 

100 
134 
120 

17% 
(10%)
Impairment losses
(3)
(8)

(6)
(16)
(1)

(67%)
(94%)










Operating profit
100 
69 

94 
118 
119 

19% 
1% 










Analysis of income:









Private Banking
211 
221 

219 
242 
232 

10% 
(4%)
Investments
59 
54 

50 
45 
47 

(20%)
4% 










Total income
270 
275 

269 
287 
279 

3% 
(3%)










Key metrics



















Performance ratios









Net interest margin
4.68% 
4.56% 

4.47% 
4.82% 
4.34% 

(34bp)
(48bp)
Cost:income ratio
61.9% 
72.0% 

62.8% 
53.3% 
57.0% 

486bp 
(368bp)











2008

2009

30 Sept 2009 vs.

30 Sept 
31 Dec 

31 Mar 
30 June 
30 Sept 

30 Sept 2008 
30 June 2009

£bn 
£bn 

£bn 
£bn 
£bn 













Capital and balance sheet









Loans and advances to customers  gross









- mortgages
5.0 
5.3 

5.5 
5.6 
6.1 

22% 
9% 
- personal
4.9 
5.0 

4.6 
4.7 
4.8 

(2%)
2% 
- other
2.0 
2.1 

2.2 
2.1 
2.5 

25% 
19% 










Customer deposits
35.8 
34.1 

34.9 
35.3 
36.3 

1% 
3% 
AUMs - excluding deposits
34.6 
34.7 

31.3 
29.8 
31.7 

(8%)
6% 
Risk elements in lending
0.1 
0.1 

0.1 
0.2 
0.2 

100% 
Loan:deposit ratio (excluding repos)
33.3% 
36.3% 

35.3% 
35.2% 
36.9% 

360bp 
172bp 










Risk-weighted assets
10.8 
10.8 

10.6 
10.3 
10.7 

(1%)
4% 


 

Note:
(1)
Return on equity is based on divisional operating profit after tax, divided by divisional notional equity (based on 8% of divisional risk-weighted assets, adjusted for capital deductions).


 


 
Appendix 2 Analysis by quarter
 
Global Banking & Markets


2008

2009

Q3 2009 vs.

Q3 
Q4 

Q1 
Q2 
Q3 

Q3 2008 
Q2 2009 
Income statement
£m 
£m 

£m 
£m 
£m 













Net interest income from banking activities
535 
1,054 

812 
660 
447 

(16%)
(32%)










Net fees and commissions receivable
405 
187 

291 
409 
338 

(17%)
(17%)
Income/(loss) from trading activities
760 
(2,918)

4,329 
1,338 
1,184 

56% 
(12%)
Other operating income (net of related funding costs)
(22)
(119)

(93)
(97)
(110)

13%










Non-interest income
1,143 
(2,850)

4,527 
1,650 
1,412 

24% 
(14%)










Total income
1,678 
(1,796)

5,339 
2,310 
1,859 

11% 
(20%)










Direct expenses









-  staff
(618)
(178)

(1,001)
(762)
(760)

23% 
-  other
(284)
(421)

(300)
(231)
(261)

(8%)
13% 
Indirect expenses
(160)
(202)

(193)
(201)
(191)

19% 
(5%)











(1,062)
(801)

(1,494)
(1,194)
(1,212)

14% 
2% 










Operating profit/(loss) before impairment losses
616 
(2,597)

3,845 
1,116 
647 

5% 
(42%)
Impairment losses
(2)
(505)

(269)
31 
(272)











Operating profit/(loss)
614 
(3,102)

3,576 
1,147 
375 

(39%)
(67%)




















Analysis of income by product:









Rates - money markets
384 
748 

853 
466 
287 

(25%)
(38%)
Rates - flow
16 

1,297 
536 
694 

29% 
Currencies
417 
414 

558 
384 
141 

(66%)
(63%)
Commodities
47 
403 

228 
239 
120 

155% 
(50%)
Equities
21 
(214)

371 
364 
282 

(23%)
Credit markets
(105)
(2,341)

858 
690 
475 

(31%)
Portfolio management and origination
266 
53 

527 
113 
180 

(32%)
59% 
Fair value of own debt
648 
(875)

647 
(482)
(320)

(149%)
(34%)










Total income
1,678 
(1,796)

5,339 
2,310 
1,859 

11% 
(20%)




















Analysis of impairment by sector:









Manufacturing and infrastructure
39 

16 
23 
33 

43% 
Property and construction

46 

Transport


100% 
Banks and financial institutions
194 

39 
237 

Others
272 

203 
(98)











Total impairment
505 

269 
(31)
272 











Loan impairment charge as % of gross customer loans and advances (excluding reverse repurchase agreements)
1.13% 

0.68% 
(0.11%)
0.60% 

60bp 
71bp 


 
Appendix 2 Analysis by quarter
 
Global Banking & Markets
(continued)


2008

2009

Q3 2009 vs.
Key metrics
Q3 
Q4 

Q1 
Q2 
Q3 

Q3 2008 
Q2 2009 










Performance ratios









Return on equity (1)
10.5% 
(54.1%)

66.1% 
25.1% 
7.7% 

(280bp)
(1,740bp)
Net interest margin
1.24% 
1.99% 

2.02% 
1.48% 
1.08% 

(16bp)
(40bp)
Cost:income ratio
63.3% 
(44.6%)

28.0% 
51.7% 
65.2% 

(191bp)
(1,351bp)





















2008

2009

30 Sept 2009 vs.

30 Sept 
31 Dec 

31 Mar 
30 June 
30 Sept 

30 Sept 2008 
30 June 2009

£bn 
£bn 

£bn 
£bn 
£bn 













Capital and balance sheet









Loans and advances (including banks)
188.6 
225.5 

206.5 
156.0 
157.0 

(17%)
1% 
Reverse repos
206.5 
88.8 

80.6 
75.2 
75.4 

(63%)
Securities
157.6 
127.5 

124.3 
115.5 
117.6 

(25%)
2% 
Cash and eligible bills
35.3 
20.2 

28.6 
51.5 
63.8 

81%
24% 
Other assets
72.3 
42.9 

43.1 
46.2 
50.8 

(30%)
10% 










Total third party assets (excluding derivatives mark to market)
660.3 
504.9 

483.1 
444.4 
464.6 

(30%)
5% 
Net derivative assets (after netting)
73.0 
113.0 

98.0 
70.7 
81.5 

12% 
15% 










Customer deposits (excluding repos)
91.0 
88.6 

81.8 
65.0 
58.1 

(36%)
(11%)
Risk elements in lending
0.3 
0.7 

0.8 
1.1 
1.6 

49% 
Loan:deposit ratio (excluding repos)
158.7% 
192.0% 

194.4% 
182.7% 
192.4% 

3,368bp 
962bp 










Risk-weighted assets
165.4 
162.4 

148.6 
122.4 
131.9 

(20%)
8% 


 

Note:
(1)
Return on equity is based on divisional operating profit after tax, divided by divisional notional equity (based on 10% of divisional risk-weighted assets, adjusted for capital deductions).


 
 


 
Appendix 2 Analysis by quarter
 
Global Transaction Services


2008

2009

Q3 2009 vs.

Q3 
Q4 

Q1 
Q2 
Q3 

Q3 2008 
Q2 2009 
Income statement
£m 
£m 

£m 
£m 
£m 













Net interest income
244 
249 

220 
225 
234 

(4%)
4% 
Non-interest income
375 
407 

385 
398 
388 

3% 
(3%)










Total income
619 
656 

605 
623 
622 











Direct expenses









-  staff
(91)
(93)

(95)
(87)
(87)

(4%)
-  other
(38)
(42)

(35)
(38)
(37)

(3%)
(3%)
Indirect expenses
(215)
(236)

(235)
(229)
(223)

4% 
(3%)











(344)
(371)

(365)
(354)
(347)

1% 
(2%)










Operating profit before impairment losses
275 
285 

240 
269 
275 

2% 
Impairment losses
(7)
(40)

(9)
(4)
(22)











Operating profit
268 
245 

231 
265 
253 

(6%)
(5%)




















Analysis of income by product:









Domestic cash management
203 
210 

202 
204 
202 

(1%)
International cash management
179 
200 

169 
179 
183 

2% 
2% 
Trade finance
60 
70 

75 
77 
71 

18% 
(8%)
Merchant acquiring
147 
145 

129 
131 
134 

(9%)
2% 
Commercial cards
30 
31 

30 
32 
32 

7% 










Total income
619 
656 

605 
623 
622 





















Key metrics



















Performance ratios









Net interest margin
8.54% 
8.00% 

8.29% 
9.23% 
9.63% 

109bp 
40bp 
Cost:income ratio
55.6% 
56.6% 

60.3% 
56.8% 
55.8% 

(22bp)
103bp 





















2008

2009

30 Sept 2009 vs.

30 Sept 
31 Dec 

31 Mar 
30 June 
30 Sept 

30 Sept 2
008 
30 June 2009

£bn 
£bn 

£bn 
£bn 
£bn 













Capital and balance sheet









Total third party assets
23.9 
22.2 

21.1 
19.4 
21.4 

(10%)
10% 
Loans and advances
18.0 
14.8 

14.7 
13.5 
14.5 

(19%)
7% 
Customer deposits
60.3 
61.8 

58.3 
54.0 
58.6 

(3%)
9% 
Risk elements in lending
0.2 
0.1 

0.1 
0.1 
0.2 

100% 
Loan:deposit ratio (excluding repos)
31.3% 
25.1% 

26.4% 
25.9% 
25.6% 

(578bp)
(29bp)










Risk-weighted assets
19.4 
17.4 

18.7 
16.7 
18.9 

(3%)
13% 


 
 


 
Appendix 2 Analysis by quarter
 
Ulster Bank


2008

2009

Q3 2009 vs.

Q3 
Q4 

Q1 
Q2 
Q3 

Q3 2008 
Q2 2009 
Income statement
£m 
£m 

£m 
£m 
£m 













Net interest income
207 
174 

202 
208 
176 

(15%)
(15%)










Net fees and commissions
69 
60 

46 
39 
45 

(35%)
15% 
Other non-interest income
(6)

11 
12 
10 

(17%)










Non-interest income
69 
54 

57 
51 
55 

(20%)
8% 










Total income
276 
228 

259 
259 
231 

(16%)
(11%)










Direct expenses









-  staff
(84)
(87)

(89)
(81)
(79)

(6%)
(2%)
-  other
(23)
(24)

(22)
(25)
(20)

(13%)
(20%)
Indirect expenses
(71)
(81)

(77)
(75)
(73)

3% 
(3%)











(178)
(192)

(188)
(181)
(172)

(3%)
(5%)










Operating profit before impairment losses
98 
36 

71 
78 
59 

(40%)
(24%)
Impairment losses
(17)
(71)

(67)
(90)
(144)

60% 










Operating profit/(loss)
81 
(35)

(12)
(85)





















Analysis of income by business:









Ulster corporate
160 
139 

162 
138 
134 

(16%)
(3%)
Ulster retail
107 
92 

93 
101 
104 

(3%)
3% 
Other
(3)

20 
(7)

(178%)
(135%)










Total income
276 
228 

259 
259 
231 

(16%)
(11%)




















Analysis of impairment by sector:









Mortgages

14 
10 
30 

Corporate
43 

40 
66 
87 

32% 
Other
24 

13 
14 
27 

93% 










Total impairment
17 
71 

67 
90 
144 

60% 




















Loan impairment charge as % of gross customer loans and advances excluding reverse repurchase agreements by sector:









Mortgages
0.13% 
0.10% 

0.32% 
0.25% 
0.72% 

59bp 
48bp 
Corporate
0.06% 
0.72% 

0.71% 
1.23% 
1.59% 

153bp 
36bp 
Other
1.61% 
4.60% 

2.58% 
3.50% 
5.40% 

379bp 
190bp 











0.18% 
0.65% 

0.64% 
0.92% 
1.42% 

124bp 
50bp 




 
Appendix 2 Analysis by quarter
 
Ulster Bank
(continued)


2008

2009

Q3 2009 vs.
Key metrics
Q3 
Q4 

Q1 
Q2 
Q3 

Q3 2008 
Q2 2009 










Performance ratios









Return on equity (1)
17.3% 
(6.5%)

0.7% 
(2.0%)
(12.7%)

(3,000bp)
(1,070bp)
Net interest margin
2.04% 
1.67% 

1.87% 
2.03% 
1.74% 

(30bp)
(29bp)
Cost:income ratio
64.5% 
84.2% 

72.6% 
69.9% 
74.5% 

(997bp)
(458bp)





















2008

2009

30 Sept 2009 vs.

30 Sept 
31 Dec 

31 Mar 
30 June 
30 Sept 

30 Sept 2008 
30 June 2009

£bn 
£bn 

£bn 
£bn 
£bn 













Capital and balance sheet









Loans and advances to customers  gross:









- mortgages
15.5 
18.1 

17.4 
16.0 
16.7 

8% 
4% 
- corporate
19.3 
23.8 

22.8 
21.2 
21.9 

13% 
3% 
- other
2.2 
2.1 

2.0 
1.8 
2.0 

(9%)
11% 

 








Customer deposits
21.5 
24.3 

19.5 
18.9 
20.9 

(3%)
11% 
Risk elements in lending:









- mortgages
0.2 
0.3 

0.4 
0.4 
0.5 

150% 
25% 
- corporate
0.2 
0.8 

1.0 
1.1 
1.3 

18% 
- other
0.1 
0.1 

0.1 
0.1 
0.2 

100% 
Loan:deposit ratio (excluding repos)
172.3% 
181.1% 

217.4% 
206.3% 
194.0%

2,165bp 
(1,237bp)










Risk-weighted assets
22.2 
24.5 

26.2 
26.2 
28.5 

28% 
9% 


 

Note:
(1)
Return on equity is based on divisional operating profit after tax, divided by divisional notional equity (based on 7% of divisional risk-weighted assets, adjusted for capital deductions).



 
Appendix 2 Analysis by quarter
 
US Retail and Commercial (£ Sterling)

2008

2009

Q3 2009 vs.

Q3 
Q4 

Q1 
Q2 
Q3 

Q3 2008 
Q2 2009 
Income statement
£m 
£m 

£m 
£m 
£m 













Net interest income
440 
512 

494 
448 
410 

(7%)
(8%)










Net fees and commissions
171 
183 

198 
209 
159 

(7%)
(24%)
Other non-interest income
29 
84 

52 
45 
65 

124% 
44% 










Non-interest income
200 
267 

250 
254 
224 

12% 
(12%)










Total income
640 
779 

744 
702 
634 

(1%)
(10%)










Direct expenses









-  staff
(159)
(175)

(218)
(184)
(174)

9% 
(5%)
-  other
(92)
(120)

(143)
(188)
(132)

43% 
(30%)
Indirect expenses
(153)
(172)

(201)
(194)
(191)

25% 
(2%)











(404)
(467)

(562)
(566)
(497)

23% 
(12%)










Operating profit before impairment losses
236 
312 

182 
136 
137 

(42%)
1% 
Impairment losses
(134)
(177)

(223)
(146)
(180)

34% 
23% 










Operating profit/(loss)
102 
135 

(41)
(10)
(43)

(142%)




















Average exchange rate - US$/£
1.892 
1.570 

1.436 
1.551 
1.640 























Analysis of income by product:









Mortgages and home equity
88 
112 

142 
130 
112 

27% 
(14%)
Personal lending and cards
86 
90 

107 
113 
116 

35% 
3% 
Retail deposits
256 
279 

231 
202 
200 

(22%)
(1%)
Commercial lending
98 
128 

141 
140 
127 

30% 
(9%)
Commercial deposits
97 
111 

104 
89 
97 

9% 
Other
15 
59 

19 
28 
(18)

(164%)










Total income
640 
779 

744 
702 
634 

(1%)
(10%)




















Analysis of impairment by sector:









Residential mortgages
16 
13 

23 
12 
29 

81% 
142% 
Home equity
20 
22 

29 
43 
82 

91% 
Corporate & commercial
54 
87 

108 
61 
65 

20% 
7% 
Other
44 
55 

63 
30 

(91%)
(87%)










Total impairment
134 
177 

223 
146 
180 

34% 
23% 










Loan impairment charge as % of gross customer loans and advances (excluding reverse repurchase agreements) by sector:









Residential mortgages
0.74% 
0.55% 

1.00% 
0.66% 
1.68% 

95bp 
102bp 
Home equity
0.53% 
0.47% 

0.62% 
1.08% 
2.05% 

152bp 
97bp 
Corporate & commercial
1.11% 
1.46% 

1.79% 
1.19% 
1.27% 

16bp 
8bp 
Other
2.17% 
2.24% 

2.57% 
1.45% 
0.20% 

(197bp)
(124bp)











1.04% 
1.15% 

1.44% 
1.12% 
1.41% 

37bp 
29bp 


 
Appendix 2 Analysis by quarter
 
US Retail and Commercial (£ Sterling)
(continued)

2008

2009

Q3 2009 vs.
Key metrics
Q3 
Q4 

Q1 
Q2 
Q3 

Q3 2008 
Q2 2009 










Performance ratios









Return on equity (1)
7.4% 
7.9% 

(2.4%)
(0.7%)
(2.5%)

(990bp)
(180bp)
Net interest margin
2.79% 
2.59% 

2.33% 
2.30% 
2.34% 

(45bp)
4bp 
Cost:income ratio
63.1% 
60.0% 

75.4% 
80.6% 
78.4% 

(1,526bp)
224bp 





















2008

2009

30 Sept 2009 vs.

30 Sept 
31 Dec 

31 Mar 
30 June 
30 Sept 

30 Sept 2008 
30 June 2009

£bn 
£bn 

£bn 
£bn 
£bn 













Capital and balance sheet









Total assets
77.9 
87.5 

94.9 
75.6 
76.9 

(1%)
2% 
Loans and advances to customers (gross):









- residential mortgages
8.7 
9.5 

9.2 
7.3 
6.9 

(21%)
(5%)
- home equity
15.2 
18.7 

18.8 
15.9 
16.0 

5% 
1% 
- corporate and commercial
19.4 
23.7 

24.2 
20.5 
20.5 

6% 
- other consumer
8.0 
9.8 

9.8 
8.3 
7.8 

(2%)
(6%)
Customer deposits
55.6 
64.4 

67.9 
60.2 
62.1 

12% 
3% 
Risk elements in lending









-  retail
0.2 
0.2 

0.3 
0.3 
0.3 

50% 
-  commercial
0.2 

0.1 
0.1 
0.2 

100% 
Loan:deposit ratio (excluding repos)
92.8% 
96.6% 

91.5% 
86.7% 
82.6% 

(1,016bp)
(410bp)










Risk-weighted assets
51.4 
63.9 

64.3 
55.6 
62.8 

22% 
13% 










Spot exchange rate - US$/£
1.783 
1.460 

1.433 
1.644 
1.599 



 
Note:
(1)
Return on equity is based on divisional operating profit after tax, divided by divisional notional equity (based on 7% of divisional risk-weighted assets, adjusted for capital deductions).

 
Appendix 2 Analysis by quarter
 
US Retail and Commercial (US Dollar)
(continued)

2008

2009

Q3 2009 vs.

Q3 
Q4 

Q1 
Q2 
Q3 

Q3 2008 
Q2 2009 
Income statement
$m 
$m 

$m 
$m 
$m 













Net interest income
834 
837 

711 
696 
680 

(18%)
(2%)










Net fees and commissions
325 
294 

284 
324 
266 

(18%)
(18%)
Other non-interest income
52 
142 

75 
69 
104 

100%
51%










Non-interest income
377 
436 

359 
393 
370 

(2%)
(6%)










Total income
1,211 
1,273 

1,070 
1,089 
1,050 

(13%)
(4%)










Direct expenses









-  staff
(302)
(278)

(313)
(287)
(289)

(4%)
1% 
-  other
(172)
(201)

(206)
(289)
(219)

27%
(24%)
Indirect expenses
(292)
(277)

(288)
(301)
(313)

7%
4%











(766)
(756)

(807)
(877)
(821)

7%
(6%)










Operating profit before impairment losses
445 
517 

263 
212 
229 

(49%)
8%
Impairment losses
(258)
(304)

(320)
(231)
(296)

15%
28%










Operating profit/(loss)
187 
213 

(57)
(19)
(67)

(136%)




















Analysis of income by product:









Mortgages and home equity
166 
183 

204 
203 
186 

12%
(8%)
Personal lending and cards
164 
143 

154 
174 
190 

16%
9%
Retail deposits
483 
451 

332 
315 
329 

(32%)
4%
Commercial lending
186 
211 

202 
217 
210 

13%
(3%)
Commercial deposits
185 
179 

150 
138 
160 

(14%)
16%
Other
27 
106 

28 
42 
(25)

(193%)
(160%)










Total income
1,211 
1,273 

1,070 
1,089 
1,050 

(13%)
(4%)




















Analysis of impairment by sector:









Residential mortgages
30 
22 

33 
19 
47 

55%
145%
Home equity
37 
38 

42 
65 
131 

102%
Corporate & commercial
106 
151 

154 
99 
107 

1%
9%
Other
85 
93 

91 
48 
11 

(87%)
(78%)










Total impairment
258 
304 

320 
231 
296 

15%
28%




















Loan impairment charge as % of gross customer loans and advances (excluding reverse repurchase agreements) by sector:









Residential mortgages
0.77%
0.63%

1.00%
0.63%
1.69%

92bp 
106bp 
Home equity
0.55%
0.56%

0.62%
1.00%
2.05%

150bp 
105bp 
Corporate & commercial
1.23%
1.74%

1.78%
1.18%
1.31%

9bp 
14bp 
Other
2.36%
2.60%

2.58%
1.41%
0.34%

(202bp)
(107bp)











1.13%
1.35%

1.44%
1.08%
1.45%

32bp 
37bp 


 
Appendix 2 Analysis by quarter
 
US Retail and Commercial (US Dollar)
(continued)

2008

2009

Q3 2009 vs.
Key metrics
Q3 
Q4 

Q1 
Q2 
Q3 

Q3 2008 
Q2 2009 










Performance ratios









Return on equity (1)
7.6%
8.5%

(2.3%)
(0.8%)
(2.5%)

(1,010bp)
(170bp)
Net interest margin
2.80%
2.70%

2.33%
2.32%
2.37%

(43bp)
5bp 
Cost:income ratio
63.2%
59.4%

75.4%
80.5%
78.2%

(1,497bp)
231bp 





















2008

2009

30 Sept 2009 vs.

30 Sept 
31 Dec 

31 Mar 
30 June 
30 Sept 

30 Sept 2008 
30 June 2009

$bn 
$bn 

$bn 
$bn 
$bn 













Capital and balance sheet









Total assets
138.9 
127.8 

136.0 
124.4 
122.9 

(12%)
(1%)
Loans and advances to customers (gross):









- residential mortgages
15.5 
13.9 

13.2 
12.0 
11.0 

(29%)
(8%)
- home equity
27.0 
27.2 

26.9 
26.1 
25.6 

(5%)
(2%)
- corporate and commercial
34.6 
34.7 

34.7 
33.6 
32.7 

(5%)
(3%)
- other consumer
14.5 
14.3 

14.1 
13.7 
12.5 

(14%)
(9%)
Customer deposits
99.2 
94.0 

97.4 
99.0 
99.3 

Risk elements in lending









-  retail
0.3 
0.3 

0.4 
0.4 
0.5 

67% 
25% 
-  commercial
0.1 
0.2 

0.2 
0.3 
0.3 

Loan:deposit ratio (excluding repos)
92.8%
96.6%

91.5%
86.7%
82.6%

(1,016bp)
(410bp)










Risk-weighted assets
91.7 
93.2 

92.1 
91.3 
100.4 

9% 
10%
 
Note:
(1)
Return on equity is based on divisional operating profit after tax, divided by divisional notional equity (based on 7% of divisional risk-weighted assets, adjusted for capital deductions).
 


 
Appendix 2 Analysis by quarter
 
RBS Insurance

2008

2009

Q3 2009 vs.

Q3 
Q4 

Q1 
Q2 
Q3 

Q3 2008 
Q2 2009 
Income statement
£m 
£m 

£m 
£m 
£m 













Earned premiums
1,128 
1,121 

1,106 
1,119 
1,145 

2%
2%
Reinsurers' share
(51)
(48)

(45)
(40)
(43)

(16%)
8%










Insurance premium income
1,077 
1,073 

1,061 
1,079 
1,102 

2%
2%
Net fees and commissions
(102)
(93)

(92)
(95)
(95)

(7%)
Other income
107 
146 

108 
104 
112 

5%
8%










Total income
1,082 
1,126 

1,077 
1,088 
1,119 

3%
3%










Direct expenses









-  staff
(64)
(77)

(70)
(69)
(67)

5%
(3%)
-  other
(44)
(54)

(67)
(54)
(47)

7%
(13%)
Indirect expenses
(65)
(72)

(66)
(65)
(64)

(2%)
(2%)











(173)
(203)

(203)
(188)
(178)

3%
(5%)










Gross claims
(777)
(788)

(798)
(776)
(941)

21%
21%
Reinsurers' share
18 
41 

18 
13 

(28%)
(28%)










Net claims
(759)
(747)

(793)
(758)
(928)

22%
22%










Operating profit before impairment losses
150 
176 

81 
142 
13 

(91%)
(91%)
Impairment losses
(42)

(5)
(1)
(2)

100%










Operating profit
150 
134 

76 
141 
11 

(93%)
(92%)




















Analysis of income by product:









Motor own-brands
492 
491 

477 
495 
517 

5%
4%
Household and Life own-brands
200 
206 

204 
210 
214 

7%
2%
Motor partnerships and broker
167 
166 

145 
145 
141 

(16%)
(3%)
Household and Life, partnerships and broker
88 
85 

83 
81 
78 

(11%)
(4%)
Other (International, commercial and central)
135 
178 

168 
157 
169 

25%
8%










Total income
1,082 
1,126 

1,077 
1,088 
1,119 

3%
3%




















In-force policies (thousands)









- Own-brand motor
4,434 
4,492 

4,601 
4,789 
4,894 

10%
2%
- Own-brand non-motor (home, rescue, pet, HR24)
5,468 
5,560 

5,643 
5,890 
6,150 

12%
4%
- Partnerships & broker (motor, home, rescue, pet, HR24)
6,052 
5,898 

5,750 
5,609 
5,371 

(11%)
(4%)
- Other (international, commercial and central)
1,122 
1,206 

1,211 
1,210 
1,212 

8%










General insurance reserves - total (£m)
6,661 
6,672 

6,630 
6,601 
6,839 

3%
4%


 
Appendix 2 Analysis by quarter
 
RBS Insurance
(continued)

2008

2009

Q3 2009 vs.

Q3 
Q4 

Q1 
Q2 
Q3 

Q3 2008 
Q2 2009 










Key business metrics









Return on equity (1)
18.8%
16.8%

9.5%
17.7%
1.2%

(1,760bp)
(1,650bp)
Cost:income ratio
16.0%
18.0%

18.9%
17.3%
15.9%

8bp 
137bp 
Adjusted cost:income ratio (2)
53.6%
53.6%

71.5%
57.0%
93.2%

3,960bp 
3,620bp 
Gross written premiums (£m)
1,159 
1,002 

1,123 
1,147 
1,186 

2% 
3% 
 
Notes:
(1)
Return on equity is based on divisional operating profit after tax, divided by divisional notional equity (based on  regulatory capital).
(2)
Adjusted cost:income ratio is based on total income and operating expenses after netting insurance claims against total income.


 
Appendix 2 Analysis by quarter
 
Central items

2008

2009

Q3 2009 vs.

Q3 
Q4 

Q1 
Q2 
Q3 

Q3 2008 
Q2 2009 

£m 
£m 

£m 
£m 
£m 













Fair value of own debt
633 
14 

384 
(478)
(163)

(126%)
66% 
Other
173 
(501)

105 
166 
283 

64% 
70% 










Central items not allocated
806 
(487)

489 
(312)
120 

(85%)
138% 
 
 
 
 


 
Appendix
2
Analysis
by quarter
 
Non-
Core
 

2008

2009

Q3 2009 vs.

Q3 
Q4 

Q1 
Q2 
Q3 

Q3 2008 
Q2 2009 
Income statement
£m 
£m 

£m 
£m 
£m 













Net interest income from banking activities
479 
765 

395 
274 
287 

(40%)
5% 










Net fees and commissions receivable
260 
166 

178 
82 
132 

(49%)
61% 
Income/(loss) from trading activities
68 
(3,320)

(2,865)
(1,390)
(735)

(47%)
Other operating income (net of related funding costs)
(3)
(194)

25 
(56)
83 

Insurance net premium income
252 
249 

244 
196 
173 

(31%)
(12%)










Non-interest income
577 
(3,099)

(2,418)
(1,168)
(347)

(160%)
(70%)










Total income
1,056 
(2,334)

(2,023)
(894)
(60)

(106%)
(93%)










Direct expenses









- staff
(141)
(110)

(188)
(71)
(111)

(21%)
56% 
- other
(257)
(321)

(230)
(220)
(223)

(13%)
1% 
Indirect expenses
(131)
(152)

(142)
(137)
(132)

1% 
(4%)











(529)
(583)

(560)
(428)
(466)

(12%)
9% 










Operating profit/(loss) before other operating charges and impairment losses
527 
(2,917)

(2,583)
(1,322)
(526)

(60%)
Insurance net claims
(170)
(192)

(177)
(137)
(126)

(26%)
(8%)
Impairment losses
(768)
(3,358)

(1,828)
(3,516)
(2,066)

169% 
(41%)










Operating loss
(411)
(6,467)

(4,588)
(4,975)
(2,718)

(45%)




















Key metrics



















Performance ratios









Cost:income ratio
50.1% 
(25.0%)

(27.7%)
(47.9%)
(776.7%)

Net interest margin
0.38% 
1.36% 

0.61% 
0.45% 
0.55% 

17bp
10bp 




















2008

2009

30 Sept 2009 vs.

30 Sept 
31 Dec 

31 Mar 
30 June 
30 Sept 

30 Sept 2008 
30 June 2009 

£bn 
£bn 

£bn 
£bn 
£bn 













Capital and balance sheet









Total third party assets (including derivatives)
293.8 
325.1 

297.1 
231.9 
220.2 

(25%)
(5%)
Loans and advances to customers (gross):
172.1 
190.6 

183.1 
163.6 
158.7 

(8%)
(3%)
Customer deposits
24.7 
26.6 

21.9 
13.4 
14.7 

(40%)
10% 
Risk elements in lending
4.8 
11.2 

14.7 
20.5 
23.3 

14% 
Loan:deposit ratio
691.2%
718.1%

844.6%
1,282.2%
1,078.5%

56% 
(16%)










Risk-weighted assets
130.7 
160.3 

163.7 
164.1 
190.3 

46% 
16% 


 
Appendix 2 Analysis by quarter
 
Non-Core
(continued)

2008

2009

Q3 2009 vs.

Q3 
Q4 

Q1 
Q2 
Q3 

Q3 2008 
Q2 2009 

£m 
£m 

£m 
£m 
£m 













Analysis of income:









Banking & Portfolio
739 
669 

90 
(772)
(92)

(112%)
(88%)
Retail, Commercial & Countries
773 
689 

662 
570 
537 

(31%)
(6%)
Trading
(456)
(3,692)

(2,775)
(692)
(505)

11% 
(27%)










Total income
1,056 
(2,334)

(2,023)
(894)
(60)

(106%)
(93%)




















Impairment losses:









Banking & Portfolio
252 
1,004 

823 
1,619 
878 

(46%)
Retail, Commercial & Countries
360 
945 

720 
1,638 
1,234 

(25%)
Trading
156 
1,409 

285 
259 
(46)

(129%)
(118%)










Total impairment
768 
3,358 

1,828 
3,516 
2,066 

169%
(41%)




















Loan impairment charge as % of gross customer loans and advances:









Banking & Portfolio
(0.33%)
6.98%

3.37% 
7.16%
4.04%

437bp
(312bp)
Retail, Commercial & Countries
1.95%
4.70%

3.66% 
9.44%
7.22%

527bp
(222bp)
Trading
7.52%
12.91%

(124.58%)
42.09%
31.73%

2,421bp
(1,036bp)











1.03%
6.12%

2.82% 
8.39%
5.53%

450bp
(286bp)











£bn 
£bn 

£bn 
£bn 
£bn 



Gross customer loans and advances (1):









Banking & Portfolio
91.1 
106.7 

103.5 
93.1 
88.4 

(3%)
(5%)
Retail, Commercial & Countries
73.5 
79.9 

78.7 
69.4 
68.4 

(7%)
(1%)
Trading
7.5 
4.0 

0.9 
1.1 
1.9 

(75%)
73%











172.1 
190.6 

183.1 
163.6 
158.7 

(8%)
(3%)










Note:









(1) Including disposal groups.



















Risk-weighted assets:









Banking & Portfolio
42.9 
46.4 

71.6 
61.8 
73.1 

70%
18%
Retail, Commercial & Countries
53.8 
49.9 

51.1 
48.3 
45.9 

(15%)
(5%)
Trading
34.0 
64.0 

41.0 
54.0 
71.3 

110%
32%











130.7 
160.3 

163.7 
164.1 
190.3 

46%
16%
 

 

 




Signatures



Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.



Date:   06 November 2009

  THE ROYAL BANK OF SCOTLAND GROUP plc (Registrant)


  By: /s/ A N Taylor

  Name:
Title:
A N Taylor
Head of Group Secretariat