HPY 09.30.2013 10Q
Table of Contents


 
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549
__________________________________ 
FORM 10-Q
__________________________________ 
(Mark One)
x
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended September 30, 2013

OR
o
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from              to             

Commission File No. 001-32594
______________________________________________ 
HEARTLAND PAYMENT SYSTEMS, INC.
(Exact name of registrant as specified in its charter)
Delaware
 
22-3755714
(State or other jurisdiction of
incorporation or organization)
 
(I.R.S. Employer
Identification Number)
90 Nassau Street, Princeton, New Jersey 08542
(Address of principal executive offices) (Zip Code)
(609) 683-3831
(Registrant’s telephone number, including area code)
____________________________________________________________ 
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    x  YES    o  NO
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).    x  YES    o  NO
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company. See the definition of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act.
Large accelerated filer
 
x
  
Accelerated filer
 
o
 
 
 
 
 
 
 
Non-accelerated filer
 
o  (Do not check if a smaller reporting company)
  
Smaller reporting company
 
o
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).    o  YES    x  NO
As of November 4, 2013, there were 36,875,088 shares of the registrant’s Common Stock, $0.001 par value, outstanding.
 


Table of Contents


INDEX
 
 
 
Page
 
 
 
 
Item 1.
 
 
 
 
       ended September 30, 2013 and 2012 (unaudited)
 
Condensed Consolidated Statements of Comprehensive Income for the three and nine months
       ended September 30, 2013 and 2012 (unaudited)
 
       ended September 30, 2013 and 2012 (unaudited)
 
       ended September 30, 2013 and 2012 (unaudited)
 
 
 
 
Item 2.
 
 
 
Item 3.
 
 
 
Item 4.
 
 
 
 
 
 
 
Item 1.
 
 
 
Item 1A.
 
 
 
Item 2.
 
 
 
Item 3.
 
 
 
Item 4.
Mine Safety Disclosures
 
 
 
Item 5.
 
 
 
Item 6.


Table of Contents


PART I. FINANCIAL INFORMATION
Item 1.
Condensed Financial Statements
Heartland Payment Systems, Inc. and Subsidiaries
Condensed Consolidated Balance Sheets
(In thousands, except share data)
(unaudited)
 
September 30,
2013
 
December 31,
2012
Assets
 
 
 
Current assets:
 
 
 
Cash and cash equivalents
$
67,156

 
$
48,440

Funds held for customers
111,895

 
131,405

Receivables, net
195,678

 
180,448

Investments
4,650

 
1,199

Inventory
10,268

 
9,694

Prepaid expenses
12,957

 
10,421

Current tax assets
5,588

 

Current deferred tax assets, net
10,382

 
10,475

Assets held for sale

 
17,044

Total current assets
418,574

 
409,126

Capitalized customer acquisition costs, net
57,711

 
56,425

Property and equipment, net
139,160

 
125,031

Goodwill
191,172

 
168,062

Intangible assets, net
52,147

 
53,594

Deposits and other assets, net
449

 
1,176

Total assets
$
859,213

 
$
813,414

 
 
 
 
Liabilities and Equity
 
 
 
Current liabilities:
 
 
 
Due to sponsor banks
$
42,633

 
$
37,586

Accounts payable
66,175

 
64,065

Customer fund deposits
111,895

 
131,405

Processing liabilities
108,144

 
95,273

Current portion of borrowings
111,000

 
102,001

Current portion of accrued buyout liability
13,667

 
10,478

Accrued expenses and other liabilities
50,280

 
47,817

Current tax liabilities

 
4,323

Liabilities related to assets held for sale

 
1,672

Total current liabilities
503,794

 
494,620

Deferred tax liabilities, net
38,830

 
29,632

Reserve for unrecognized tax benefits
4,267

 
3,069

Long-term portion of borrowings
35,000

 
50,000

Long-term portion of accrued buyout liability
23,195

 
24,932

Total liabilities
605,086

 
602,253

Commitments and contingencies (Note 11)


 


 
 
 
 
Equity
 
 
 
Common stock, $0.001 par value, 100,000,000 shares authorized, 37,150,990 and 37,571,708 shares
issued at September 30, 2013 and December 31, 2012; 36,853,090 and 36,855,908 outstanding at
September 30, 2013 and December 31, 2012
37

 
38

Additional paid-in capital
236,684

 
222,705

Accumulated other comprehensive loss
(35
)
 
(399
)
Retained earnings
21,141

 
7,629

Treasury stock, at cost (297,900 and 715,800 shares at September 30, 2013 and December 31, 2012)
(10,408
)
 
(20,187
)
Total stockholders’ equity
247,419

 
209,786

Noncontrolling interests
6,708

 
1,375

Total equity
254,127

 
211,161

Total liabilities and equity
$
859,213

 
$
813,414

See accompanying notes to condensed consolidated financial statements.

1

Table of Contents


Heartland Payment Systems, Inc. and Subsidiaries
Condensed Consolidated Statements of Income
(In thousands, except per share data)
(unaudited)
 
Three Months Ended
September 30,
 
Nine Months Ended
September 30
 
2013
 
2012
 
2013
 
2012
Total revenues
$
557,129

 
$
530,677

 
$
1,604,992

 
$
1,513,471

Costs of services:
 
 
 
 
 
 
 
Interchange
350,734

 
336,628

 
1,003,039

 
965,318

Dues, assessments and fees
53,165

 
54,121

 
152,146

 
150,494

Processing and servicing
60,195

 
54,344

 
177,968

 
165,910

Customer acquisition costs
10,838

 
10,647

 
31,554

 
33,346

Depreciation and amortization
5,454

 
5,344

 
14,066

 
14,168

Total costs of services
480,386

 
461,084

 
1,378,773

 
1,329,236

General and administrative
41,871

 
36,787

 
131,242

 
99,645

Total expenses
522,257

 
497,871

 
1,510,015

 
1,428,881

Income from operations
34,872

 
32,806

 
94,977

 
84,590

Other income (expense):
 
 
 
 
 
 
 
Interest income
29

 
31

 
95

 
169

Interest expense
(1,243
)
 
(938
)
 
(3,746
)
 
(2,544
)
Provision for processing system intrusion costs
(13
)
 
(290
)
 
(252
)
 
(528
)
Other, net
103

 
(921
)
 
182

 
(925
)
Total other expense
(1,124
)
 
(2,118
)
 
(3,721
)
 
(3,828
)
Income from continuing operations before income taxes
33,748

 
30,688

 
91,256

 
80,762

Provision for income taxes
11,857

 
11,745

 
34,039

 
30,893

Net income from continuing operations
21,891

 
18,943

 
57,217

 
49,869

Income from discontinued operations, net of income tax
of $—, $229, $2,135 and $555

 
624

 
3,970

 
1,512

Net income
21,891

 
19,567

 
61,187

 
51,381

Less: Net income (loss) attributable to noncontrolling interests
 
 
 
 
 
 
 
      Continuing operations
(90
)
 

 
(90
)
 

      Discontinued operations

 
187

 
56

 
446

Net income attributable to Heartland
$
21,981

 
$
19,380

 
$
61,221

 
$
50,935

 
 
 
 
 
 
 
 
Amounts Attributable to Heartland:
 
 
 
 
 
 
 
Net income from continuing operations, net of noncontrolling interests
21,981

 
18,943

 
57,307

 
49,869

Income from discontinued operations, net of income tax and
noncontrolling interests

 
437

 
3,914

 
1,066

Net income attributable to Heartland
21,981

 
19,380

 
61,221

 
50,935

 
 
 
 
 
 
 
 
Basic earnings per share:
 
 
 
 
 
 
 
      Income from continuing operations
$
0.60

 
$
0.49

 
$
1.56

 
$
1.28

      Income from discontinued operations

 
0.01

 
0.11

 
0.03

      Basic earnings per share
$
0.60

 
$
0.50

 
$
1.67

 
$
1.31

 
 
 
 
 
 
 
 
Diluted earnings per share:
 
 
 
 
 
 
 
      Income from continuing operations
$
0.58

 
$
0.47

 
$
1.50

 
$
1.23

      Income from discontinued operations

 
0.01

 
0.10

 
0.03

      Diluted earnings per share
$
0.58

 
$
0.48

 
$
1.60

 
$
1.26

 
 
 
 
 
 
 
 
Weighted average number of common shares outstanding:
 
 
 
 
 
 
 
Basic
36,857

 
38,813

 
36,752

 
38,831

Diluted
38,020

 
40,352

 
38,079

 
40,454

 
 
 
 
 
 
 
 
Dividends declared per share
$
0.07

 
$
0.06

 
$
0.21

 
$
0.18


See accompanying notes to condensed consolidated financial statements.

2


Heartland Payment Systems, Inc. and Subsidiaries
Condensed Consolidated Statements of Comprehensive Income
(In thousands)
(unaudited)

 
Three Months Ended
September 30,
 
Nine Months Ended
September 30
 
2013
 
2012
 
2013
 
2012
 
 
 
 
 
 
 
 
Net income
$
21,891

 
$
19,567

 
$
61,187

 
$
51,381

Other comprehensive income (loss):
 
 
 
 
 
 
 
Unrealized gains on investments,
net of income tax of $—, $10, $4 and $19

 
15

 
4

 
30

Unrealized gains (losses) on derivative financial instruments,
net of tax of $25, ($12), $121 and ($20)
152

 
(19
)
 
315

 
(28
)
Foreign currency translation adjustment

 
500

 
(54
)
 
464

Comprehensive income
22,043

 
20,063

 
61,452

 
51,847

Less: Comprehensive (loss) income attributable to noncontrolling interests
(90
)
 
337

 
(50
)
 
585

Comprehensive income attributable to Heartland
$
22,133

 
$
19,726

 
$
61,502

 
$
51,262







































See accompanying notes to condensed consolidated financial statements.


3

Table of Contents


Heartland Payment Systems, Inc. and Subsidiaries
Condensed Consolidated Statements of Equity
(In thousands)
(unaudited)
 
Heartland Stockholders’ Equity
 
 
 
 
 
Common Stock
 
Additional
Paid-In
Capital
 
Accumulated
Other
Comprehensive
Loss
 

Retained
Earnings
 
Treasury Stock
 
Noncontrolling
Interests
 
Total
Equity
 
Shares
 
Amount
 
Nine Months Ended September 30, 2012
 
 
 
 
 
 
 
 
 
 
 
 
Balance, January 1, 2012
38,848

 
$
39

 
$
207,643

 
$
(680
)
 
$
29,236

 
$
(16,828
)
 
$
642

 
$
220,052

Issuance of common stock–
options exercised
1,400

 
2

 
16,826

 

 

 

 

 
16,828

Issuance of common stock –
RSU’s vested
83

 

 
(1,064
)
 

 

 

 

 
(1,064
)
Excess tax benefit on employee
share-based compensation

 

 
6,175

 

 

 

 

 
6,175

Repurchase of common stock
(1,674
)
 

 

 

 

 
(49,216
)
 

 
(49,216
)
Share-based compensation

 

 
10,412

 

 

 

 

 
10,412

Other comprehensive income

 

 

 
327

 

 

 
139

 
466

Dividends on common stock
($0.18 per share)

 

 

 

 
(7,012
)
 

 

 
(7,012
)
Net income for the period

 

 

 

 
50,935

 

 
446

 
51,381

Balance, September 30, 2012
38,657

 
$
41

 
$
239,992

 
$
(353
)
 
$
73,159

 
$
(66,044
)
 
$
1,227

 
$
248,022

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Nine Months Ended September 30, 2013
 
 
 
 
 
 
 
 
 
 
 
 
Balance, January 1, 2013
36,856

 
$
38

 
$
222,705

 
$
(399
)
 
$
7,629

 
$
(20,187
)
 
$
1,375

 
$
211,161

Issuance of common stock–
options exercised
982

 
1

 
10,724

 

 

 

 

 
10,725

Issuance of common stock –
RSU’s vested
265

 

 
(4,866
)
 

 

 

 

 
(4,866
)
Excess tax benefit on employee
share-based compensation

 

 
8,382

 

 

 

 

 
8,382

Repurchase of common stock
(1,250
)
 

 

 

 

 
(40,221
)
 

 
(40,221
)
Retirement of treasury stock

 
(2
)
 
(10,024
)
 

 
(39,974
)
 
50,000

 

 

Share-based compensation

 

 
9,763

 

 

 

 

 
9,763

Changes in equity from sale of
discontinued operation

 

 

 
83

 

 

 
(1,415
)
 
(1,332
)
Other comprehensive income (loss)

 

 

 
281

 

 

 
(16
)
 
265

Noncontrolling interests in subsidiary acquired

 

 

 

 

 

 
6,798

 
6,798

Dividends on common stock
($0.21 per share)

 

 

 

 
(7,735
)
 

 

 
(7,735
)
Net income (loss) for the period

 

 

 

 
61,221

 

 
(34
)
 
61,187

Balance, September 30, 2013
36,853

 
$
37

 
$
236,684

 
$
(35
)
 
$
21,141

 
$
(10,408
)
 
$
6,708

 
$
254,127












See accompanying notes to condensed consolidated financial statements.

4

Table of Contents


Heartland Payment Systems, Inc. and Subsidiaries
Condensed Consolidated Statements of Cash Flows
(In thousands)
(unaudited) 
 
Nine Months Ended September 30,
 
2013
 
2012
Cash flows from operating activities
 
 
 
Net income
$
61,187

 
$
51,381

Adjustments to reconcile net income to net cash provided by operating activities:
 
 
 
Amortization of capitalized customer acquisition costs
33,936

 
33,758

Other depreciation and amortization
26,070

 
20,641

Addition to loss reserves
2,510

 
1,827

(Recovery) provision for doubtful receivables
(1
)
 
793

Deferred taxes
5,632

 
3,558

Share-based compensation
9,763

 
10,412

     Gain on sale of business
(3,786
)
 

Other
386

 
964

Changes in operating assets and liabilities:
 
 
 
Increase in receivables
(15,135
)
 
(8,519
)
(Increase) decrease in inventory
(524
)
 
1,685

Payment of signing bonuses, net
(19,546
)
 
(22,446
)
Increase in capitalized customer acquisition costs
(15,676
)
 
(12,748
)
(Increase) decrease in prepaid expenses
(2,361
)
 
1,329

(Increase) decrease in current tax assets
(1,515
)
 
1,968

Increase in deposits and other assets
(296
)
 
(81
)
Excess tax benefits on employee share-based compensation
(8,382
)
 
(6,175
)
Increase in reserve for unrecognized tax benefits
1,198

 
675

Increase (decrease) in due to sponsor banks
5,048

 
(10,823
)
Increase in accounts payable
(1,830
)
 
14,593

(Decrease) increase in accrued expenses and other liabilities
(1,036
)
 
2,423

Increase in processing liabilities
10,310

 
10,528

Payouts of accrued buyout liability
(11,842
)
 
(9,401
)
Increase in accrued buyout liability
13,294

 
12,336

Net cash provided by operating activities
87,404

 
98,678

Cash flows from investing activities
 
 
 
Purchase of investments
(5,241
)
 
(5,225
)
Maturities of investments
1,430

 
3,396

Decrease in funds held for customers
19,519

 
3,344

Decrease in customer fund deposits
(19,510
)
 
(3,294
)
Proceeds from sale of business
19,343

 

Acquisitions of businesses, net of cash acquired
(15,182
)
 
(23,682
)
Purchases of property and equipment
(36,929
)
 
(25,029
)
Net cash used in investing activities
(36,570
)
 
(50,490
)
Cash flows from financing activities
 
 
 
Proceeds from borrowings
9,000

 
26,000

Principal payments on borrowings
(15,000
)
 
(37,253
)
Proceeds from exercise of stock options
10,725

 
16,828

Excess tax benefits on employee share-based compensation
8,382

 
6,175

Repurchases of common stock
(39,632
)
 
(48,202
)
Dividends paid on common stock
(7,735
)
 
(7,012
)
Net cash used in financing activities
(34,260
)
 
(43,464
)
 
 
 
 
Net increase in cash
16,574

 
4,724

Effect of exchange rates on cash
1

 
30

Cash at beginning of year
50,581

 
40,301

Cash at end of period
$
67,156

 
$
45,055

 
 
 
 
Supplemental cash flow information:
 
 
 
Cash paid during the period for:
 
 
 
Interest
$
3,173

 
$
2,257

Income taxes
28,917

 
25,184

See accompanying notes to condensed consolidated financial statements.

5

Table of Contents


Heartland Payment Systems, Inc. and Subsidiaries
Notes To Condensed Consolidated Financial Statements
(unaudited)
1. Organization and Operations
Basis of Financial Statement Presentation— The accompanying condensed consolidated financial statements include those of Heartland Payment Systems, Inc. (the “Company,” “we,” “us,” or “our”) and its wholly-owned subsidiaries, Heartland Payroll Company (“HPC”), Ovation Payroll, Inc. ("Ovation"), Educational Computer Systems, Inc. ("ECSI"), Debitek, Inc. (“Debitek”) and Heartland Acquisition LLC (“Network Services”), and as of September 11, 2013, Leaf Acquisition, LLC (which holds 66.67% of the outstanding capital stock of Leaf Holdings, Inc ("Leaf")), as well as its previously 70% owned subsidiary Collective POS Solutions Ltd. (“CPOS”). The Company entered into an agreement during the fourth quarter of 2012 to sell CPOS. The transaction was settled on January 31, 2013 and the Company recorded a gain on the sale in the first quarter of 2013. The Company presents CPOS as a discontinued operation in the accompanying condensed consolidated financial statements. See Note 15, Discontinued Operations for more detail. The condensed consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States of America. All intercompany balances and transactions with the Company's subsidiaries have been eliminated upon consolidation.

The accompanying condensed consolidated financial statements are unaudited. In the opinion of the Company's management, the unaudited condensed consolidated financial statements include all normal recurring adjustments necessary for a fair presentation of the Company's financial position at September 30, 2013, and its results of operations, changes in stockholders’ equity and cash flows for the periods ended September 30, 2013 and 2012. Results of operations reported for interim periods are not necessarily indicative of the results to be expected for the year ending December 31, 2013. These unaudited condensed consolidated financial statements should be read in conjunction with the audited consolidated financial statements included in the Annual Report on Form 10-K for the year ended December 31, 2012. The December 31, 2012 condensed consolidated balance sheet was derived from the audited 2012 consolidated financial statements.

Business Description—The Company's principal business is to provide payment processing services related to bankcard transactions for merchants throughout the United States, and until January 31, 2013 in Canada (See Note 15, Discontinued Operations for more detail). In addition, the Company provides certain other card-related services, including the sale and rental of terminal equipment, sale of terminal supplies and loyalty and gift card marketing solutions ("Heartland Marketing Solutions"). The Company provides K to 12 school solutions ("Heartland School Solutions") in the United States including school nutrition and point-of-sale and payment solutions. HPC and Ovation provide payroll and related tax filing services throughout the United States. Debitek provides campus payment solutions ("Campus Solutions"), prepaid card and stored-value card payment solutions ("Prepaid Card") throughout the United States and Canada. ECSI also provides Campus Solutions, including higher education loan servicing, throughout the United States.
Over 72% of the Company's revenue is derived from processing and settling Visa and MasterCard bankcard transactions for its merchant customers. Because the Company is not a ''member bank'' as defined by Visa and MasterCard, in order to process and settle these bankcard transactions for its merchants, the Company has entered into sponsorship agreements with member banks. Visa and MasterCard rules restrict the Company from performing funds settlement or accessing merchant settlement funds and require that these funds be in the possession of the member bank until the merchant is funded. A sponsorship agreement permits the Company to route Visa and MasterCard bankcard transactions under the member bank's control and identification numbers to clear credit and signature debit bankcard transactions through Visa and MasterCard. A sponsorship agreement also enables the Company to settle funds between cardholders and merchants by delivering funding files to the member bank, which in turn transfers settlement funds to the merchants' bank accounts. These restrictions place the settlement assets and obligations under the control of the member bank.
The sponsorship agreements with the member banks require, among other things, that the Company abide by the bylaws and regulations of the Visa and MasterCard networks, and certain of the sponsor banks require a certificate of deposit or a cash balance in a deposit account. If the Company were to breach a sponsorship agreement and under certain circumstances, the sponsor banks may terminate the agreement and, under the terms of the agreement, the Company would have 180 days to identify an alternative sponsor bank. The Company is generally dependent on its sponsor banks, Visa and MasterCard for notification of any compliance breaches. As of September 30, 2013, the Company has not been notified of any such issues by its sponsor banks, Visa or MasterCard.


6

Table of Contents            
Heartland Payment Systems, Inc. and Subsidiaries
Notes To Condensed Consolidated Financial Statements—(Continued)
(unaudited)

At September 30, 2013, the Company is party to four bank sponsorship agreements.

On February 8, 2012, the Company entered into a sponsorship agreement with Wells Fargo Bank, N.A. ("WFB"). The WFB sponsorship agreement will be in effect until February 8, 2016 and will automatically renew
for successive three year periods unless either party provides six months written notice of non-renewal to the other party. Processing for small and mid-sized merchants (referred to as "Small and Midsized Enterprises," or “SME merchants”) under the WFB sponsorship commenced in August 2012, when that activity was transferred from its previous sponsor, KeyBank, National Association.

In November 2009, the Company entered into a sponsorship agreement with The Bancorp Bank to sponsor processing for the Company's large national and mid-tier merchants. The agreement with The Bancorp Bank expires in February 2015 and will automatically renew for successive one-year periods unless either party provides six months written notice of non-renewal to the other party.

On March 24, 2011, the Company entered into a sponsorship agreement with Barclays Bank Delaware to sponsor processing for certain of the Company's large national merchants. The agreement with Barclays Bank Delaware expires in March 2016 and will automatically renew for successive one-year periods unless either party provides six months written notice of non-renewal to the other.

In 2007, the Company entered into a sponsorship agreement with Heartland Bank, an unrelated third party, to sponsor SME merchant processing. In March 2013, the Company notified Heartland Bank of its intention to terminate the sponsorship agreement and made arrangements for continuing sponsorship with The Bancorp Bank under the terms of the November 2009 sponsorship agreement. The transfer of sponsorship and processing from Heartland Bank to The Bancorp Bank was final on October 1, 2013.

Following is a breakout of the Company’s total Visa and MasterCard settled bankcard processing volume for the month ending September 30, 2013 by percentage processed under its individual bank sponsorship agreements:
Sponsor Bank
% of September 2013
Bankcard Processing
Volume
Wells Fargo Bank, N.A.
64%
The Bancorp Bank
17%
Barclays Bank Delaware
13%
Heartland Bank
6%
The Company also provides card transaction processing for DFS Services, LLC ("Discover") and is designated as an acquirer by Discover. The agreement with Discover allows the Company to acquire, process and fund transactions directly through Discover's network without the need of a bank sponsor. The Company processes Discover transactions similarly to how it processes Visa and MasterCard transactions. The Company must comply with Discover acquirer operating regulations and uses its sponsor banks to assist in funding its merchants' Discover transactions.

Under a sales and servicing program agreement with American Express Travel Related Services Company, Inc. ("American Express") the Company: (a) provides solicitation services by signing new-to-American Express merchants directly with American Express; (b) provides transactional support services on behalf of American Express to the Company's American Express accepting merchants; and (c) provides processing, settlement, customer support and reporting to merchants, similar to the services provided for the merchants' Visa, MasterCard and Discover transactions.

Working Capital The Company's working capital, defined as current assets less current liabilities, was negative by $85.2 million at September 30, 2013 and $85.5 million at December 31, 2012. The negative working capital primarily reflects the Company (a) borrowing $82.0 million under the Revolving Credit Facility (as defined in Note 10, Credit Facilities) which was used to fund the acquisitions of ECSI and Ovation in December 2012, as described above and in Note 3, Acquisitions, (b) using $103.4 million of operating cash to repurchase 3,634,044 shares of the Company's common stock during 2012 and (c) using $40.2 million of operating cash to repurchase 1,250,083 shares during the nine months ended September 30, 2013. See Note 10, Credit Facilities for information on the Company's Revolving Credit Facility. The Company believes that its current cash and investment balances, cash generated from operations and its agreements with its sponsor banks to fund SME merchant advances will provide sufficient liquidity to meet its anticipated needs for operating capital for at least the next twelve months.

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Table of Contents            
Heartland Payment Systems, Inc. and Subsidiaries
Notes To Condensed Consolidated Financial Statements—(Continued)
(unaudited)


2. Summary of Significant Accounting Policies
Use of EstimatesThe preparation of financial statements in conformity with accounting principles generally accepted in the United States of America requires management to make estimates and assumptions that affect the reported amounts of assets, liabilities, and disclosure of contingent assets and liabilities at the date of the consolidated financial statements, and the reported amounts of revenues and expenses during the reporting period. Estimates include, among other things, the accrued buyout liability, capitalized customer acquisition costs, goodwill, loss reserves, certain accounts payable and accrued expenses and certain tax assets and liabilities as well as the related valuation allowances, if any. Actual results could differ from those estimates.
Cash and Cash Equivalents— At September 30, 2013, cash included approximately $39.7 million of processing-related cash in transit and collateral, compared to approximately $31.6 million of processing-related cash in transit and collateral at December 31, 2012.
Receivables—Receivables are stated net of allowance for doubtful accounts. The Company estimates its allowance based on experience with its merchants, customers, and sales force and its judgment as to the likelihood of their ultimate payment. The Company also considers collection experience and makes estimates regarding collectability based on trends in the aging. Historically, the Company has not experienced significant charge offs for its merchant receivables.
The Company's primary receivables are from its bankcard processing merchants. In addition to receivables for transaction fees the Company charges its merchants for processing transactions, these receivables include amounts resulting from the Company's practice of advancing interchange fees to most of its SME merchants during the month and collecting those fees at the beginning of the following month. The Company does not advance interchange fees to its Network Services Merchants. Network Services Merchants are invoiced monthly, on payment terms of 30 days net from date of invoicing. Receivables from merchants also include receivables from the sale of point-of-sale terminal equipment.

Historically, the Company funded interchange advances to its SME merchants first with its available cash, and when that cash had been expended, by directing its sponsor banks to fund advances, thereby incurring a payable to sponsor banks. In the fourth quarter of 2012, the Company accelerated the end-of-day presentment of transaction funding files to the bankcard networks resulting in its sponsor banks receiving settlement cash one day earlier and increasing funding obligations to its SME merchants, which are carried in processing liabilities. As a result of accelerated presentment, the Company funds these merchant interchange advances/receivables first from the accelerated settlement cash received from bankcard networks, then from the Company's available cash or by incurring a payable to its sponsor banks. At September 30, 2013, the Company used $2.4 million of its cash to fund merchant advances and at December 31, 2012, the Company used $3.8 million of its cash to fund merchant advances. The amount due to sponsor banks for funding advances was $41.7 million at September 30, 2013 and $36.3 million at December 31, 2012. The Company pays its sponsor banks the prime rate on these payables. The payable to sponsor banks is repaid at the beginning of the following month out of the fees the Company collects from its merchants.

Receivables also include amounts resulting from the pre-funding of Discover and American Express transactions to the Company's merchants and are due from the related bankcard networks. These amounts are recovered the next business day following the date of processing the transaction.

Receivables also include amounts resulting from the sale, installation, training and repair of payment system hardware and software for prepaid card and stored-value card payment systems, Campus Solutions, and Heartland School Solutions. These receivables are mostly invoiced on terms of 30 days net from date of invoicing.

Investments and Funds Held for Customers— Investments, including those carried on the Condensed Consolidated Balance Sheets as Funds held for customers, consist primarily of equity investments, fixed income bond funds and certificates of deposit. Funds held for customers also include overnight bank deposits. The majority of investments carried in Funds held for customers are available-for-sale and recorded at fair value based on quoted market prices. Certificates of deposit are classified as held to maturity and recorded at cost. In the event of a sale, cost is determined on a specific identification basis. At September 30, 2013, Funds held for customers included cash and cash equivalents of $110.7 million and investments available for sale of $1.2 million.

The asset funds held for customers and the liability customer fund deposits include: (1) amounts collected from customers prior to funding their payroll liabilities, as well as related tax and fiduciary liabilities for those customers, and (2)

8

Table of Contents            
Heartland Payment Systems, Inc. and Subsidiaries
Notes To Condensed Consolidated Financial Statements—(Continued)
(unaudited)

amounts collected by Campus Solutions in its capacity as loan servicer, which will be remitted to the customer/owner of the student loans the following month.

Capitalized Customer Acquisition Costs, net— Capitalized customer acquisition costs consist of (1) up-front signing bonus payments made to Relationship Managers and sales managers (the Company's sales force, which are referred to as "salespersons") for the establishment of new merchant relationships, and (2) a deferred acquisition cost representing the estimated cost of buying out the commissions of vested salespersons. Capitalized customer acquisition costs represent incremental, direct customer acquisition costs that are recoverable through gross margins associated with merchant contracts. The capitalized customer acquisition costs are amortized using a method which approximates a proportional revenue approach over the initial 3-year term of the merchant contract.

The up-front signing bonus paid for new SME bankcard, payroll and loyalty marketing accounts is based on the estimated gross margin for the first year of the merchant contract. The signing bonus, amount capitalized, and related amortization are adjusted after the first year to reflect the actual gross margin generated by the merchant contract during that year. The deferred customer acquisition cost asset is accrued over the first year of SME bankcard merchant processing, consistent with the build-up in the accrued buyout liability, as described below. Beginning in June 2012, Relationship Managers and sales managers earn portfolio equity on their newly installed payroll and loyalty marketing merchant accounts based on the residual commissions they earn on those accounts. The accrued buyout liability and deferred acquisition cost asset are developed in the same manner as the SME bankcard merchant portfolio equity.

Management evaluates the capitalized customer acquisition costs for impairment on an annual basis by comparing, on a pooled basis by vintage month of origination, the expected future net cash flows from underlying merchant relationships to the carrying amount of the capitalized customer acquisition costs. If the estimated future net cash flows are lower than the recorded carrying amount, indicating an impairment of the value of the capitalized customer acquisition costs, the impairment loss will be charged to operations. The Company believes that no impairment has occurred as of September 30, 2013.

Accrued Expenses and Other Liabilities— Accrued expenses and other liabilities on the Condensed Consolidated Balance Sheets includes deferred revenue of $17.0 million and $13.0 million at September 30, 2013 and December 31, 2012, respectively, which is primarily related to the Company's Heartland School Solutions and Campus Solutions businesses.

Also included in accrued expenses and other liabilities at September 30, 2013 and December 31, 2012 is $4.1 million and $7.3 million, respectively, relating to the allocation of purchase price to an unfavorable processing contract associated with our September 30, 2011 acquisition of School-Link Technologies, Inc. During the nine months ended September 30, 2013 and 2012, we amortized $1.5 million and $2.2 million of this accrued liability against the cash processing costs paid under that contract. During the nine months ended September 30, 2013, we recorded an adjustment to the carrying value of this unfavorable processing contract of $1.6 million to adjust the liability to reflect the latest estimate of the expected cash processing costs to be paid over the remainder of the contract. The amortization and adjustment to the fair value were included in cost of services in our Condensed Consolidated Statements of Income.

Processing Liabilities— Processing liabilities result primarily from the Company's card processing activities. Card processing liabilities primarily reflect funds in transit associated with differences arising between the amounts our sponsor banks receive from the bankcard networks and the amounts funded to the Company's merchants. Such differences arise from timing differences, interchange expense, merchant advances, merchant reserves and chargeback processing. These differences result in payables or receivables. If the settlement received from the bankcard networks precedes the funding obligation to the merchant, the Company records a processing liability. Conversely, if funding to the merchant precedes the settlement from the bankcard networks, the Company records a receivable from the bankcard network. In addition, certain bankcard networks restrict the Company from accessing merchant settlement funds and require that these funds be controlled by the Company's sponsor banks. The amounts are generally collected or paid the following business day.

Chargebacks periodically arise due to disputes between a cardholder and a merchant resulting from the cardholder's dissatisfaction with merchandise quality or the merchant's service, and the disputes may not always be resolved in the merchant's favor. In some of these cases, the transaction is ''charged back'' to the merchant and the purchase price is refunded to the cardholder by the credit card-issuing institution. If the merchant is unable to fund the refund, the Company is liable for the full amount of the transaction. The Company's obligation to stand ready to perform is minimal. The Company maintains a deposit or the pledge of a letter of credit from certain merchants as an offset to potential contingent liabilities that are the responsibility of such merchants. The Company evaluates its ultimate risk and records an estimate of potential loss for

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Table of Contents            
Heartland Payment Systems, Inc. and Subsidiaries
Notes To Condensed Consolidated Financial Statements—(Continued)
(unaudited)

chargebacks based upon an assessment of actual historical loss rates compared to recent bankcard processing volume levels. The Company believes that the liability recorded as loss reserves approximates fair value.

Accrued Buyout Liability— The Company's Relationship Managers and sales managers are paid residual commissions based on the gross margin generated by monthly SME merchant processing activity. The Company has the right, but not the obligation, to buy out some or all of these commissions, and intends to do so periodically. Such purchases of the commissions are at a fixed multiple of the last twelve months' commissions. Because of the Company's intent and ability to execute purchases of the residual commissions, and the mutual understanding between the Company and the Relationship Managers and sales managers, the Company has accounted for this deferred compensation arrangement pursuant to the substantive nature of the plan. The Company therefore records the amount that it would have to pay (the ''settlement cost'') to buy out non-servicing related commissions in their entirety from vested Relationship Managers and sales managers, and an accrual, based on their progress towards vesting, for those unvested Relationship Managers and sales managers who are expected to vest in the future. As noted above, as the liability increases over the first year of a SME merchant contract, the Company also records a related deferred acquisition cost asset for currently vested Relationship Managers and sales managers. The accrued buyout liability associated with unvested Relationship Managers and sales managers is not included in the deferred acquisition cost asset since future services are required in order to vest. Subsequent changes in the estimated accrued buyout liability due to merchant attrition, same-store sales growth and changes in gross margin are included in the same income statement caption as customer acquisition costs expense.

Beginning in June 2012, Relationship Managers and sales managers earn portfolio equity on their newly installed payroll and loyalty marketing merchant accounts based on the residual commissions they earn on those accounts. The accrued buyout liability and deferred acquisition cost asset are accrued in the same manner as the SME bankcard merchant portfolio equity.

The accrued buyout liability is based on merchants under contract at the balance sheet date, the gross margin generated by those merchants over the prior twelve months, and the contractual buyout multiple. The liability related to a new merchant is therefore zero when the merchant is installed, and increases over the twelve months following the installation date. The same procedure is applied to unvested commissions over the expected vesting period, but is further adjusted to reflect the Company's estimate that 31% of unvested Relationship Managers and sales managers become vested, which represents the Company's historical vesting rate.

The classification of the accrued buyout liability between current and non-current liabilities on the Condensed Consolidated Balance Sheets is based upon the Company's estimate of the amount of the accrued buyout liability that it reasonably expects to pay over the next twelve months. This estimate is developed by calculating the cumulative annual average percentage that total historical buyout payments represent of the accrued buyout liability. That percentage is applied to the period-end accrued buyout liability to determine the current portion.

Revenue—Revenues are mainly comprised of gross processing revenue, payroll processing revenue and equipment-related revenue. Gross processing revenue primarily consists of discount fees, per-transaction fees and periodic fees (primarily monthly) from the processing of Visa, MasterCard, American Express and Discover bankcard transactions for merchants. The Company passes through to its customers any changes in interchange or network fees. Gross processing revenue also includes fees for servicing American Express accounts, customer service fees, fees for processing chargebacks, termination fees on terminated contracts, gift and loyalty card fees, fees generated by our Heartland School Solutions business, loan servicing fees and other miscellaneous revenue. Payroll processing revenue includes periodic and annual fees charged by HPC and Ovation for payroll processing services, and interest earned from investing tax impound funds held for our customers. Revenue is recorded as bankcard and other processing transactions are processed or payroll services are performed.
Equipment-related revenue includes revenues from the sale, rental and deployment of bankcard terminals, and from the sale of hardware, software and associated services for prepaid card and stored-value card payment systems, and from the sale of hardware, software and associated services for Heartland School Solutions and Campus Solutions. Revenues are recorded at the time of shipment, or the provision of service.

Loss Contingencies and Legal ExpensesThe Company records a liability for loss contingencies when the liability is probable and the amount is reasonably estimable. Legal fees associated with loss contingencies are recorded when the legal fees are incurred.


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Heartland Payment Systems, Inc. and Subsidiaries
Notes To Condensed Consolidated Financial Statements—(Continued)
(unaudited)

The Company records recoveries from its insurance providers when cash is received from the provider.

Other Income (Expense)Other income (expense) consists of interest income on cash and investments, the interest expense on our borrowings, the gains or losses on the disposal of property and equipment and other non-operating income or expense items. For the nine months ended September 30, 2013, other income (expense) included pre-tax income of approximately $0.2 million reflecting the first two payments relating to the sale of a group of merchant contracts within our Prepaid Card business.

Other income (expense) also includes the pre-tax charges related to the provision for processing system intrusion costs.

Income Taxes—The Company accounts for income taxes by recognizing deferred tax assets and liabilities for the expected future tax consequences of events that have been included in the financial statements or tax returns. Under this method, deferred tax assets and liabilities are determined based on the difference between the financial statements and the tax basis of assets and liabilities using enacted tax rates.
The provision for income taxes for the three and nine months ended September 30, 2013 and 2012 and the resulting effective tax rates were as follows:
 
Three Months Ended September 30,
 
Nine Months Ended September 30,
 
2013
 
2012
 
2013
 
2012
 
(In thousands)
Provision for income taxes
$
11,857

 
$
11,745

 
$
34,039

 
$
30,893

Effective tax rate
35.1
%
 
38.3
%
 
37.3
%
 
38.3
%

The decrease in the effective tax rate for the three and nine months ended September 30, 2013, as compared to the three and nine months ended September 30, 2012, is due to the recognition of research and development credits. On January 2, 2013, the American Taxpayer Relief Act of 2012 ("ATR Act") was enacted which included an extension of the federal research and development credit retroactively to 2012 and prospectively through 2013. The effects of the research and development credits are being recognized by the Company in the three months ended September 30, 2013 in conjunction with filing our 2012 tax return.

The Company's tax provision for interim periods is determined using an estimate of its annual effective tax rate, adjusted for discrete items, if any, that are taken into account in the relevant period. Each quarter the Company updates its estimate of the annual effective tax rate, and if the estimated tax rate changes, it makes a cumulative adjustment in that period.

The Company regularly evaluates its tax positions for additional unrecognized tax benefits and associated interest and penalties, if applicable. There are many factors that are considered when evaluating these tax positions including: interpretation of tax laws, recent tax litigation on a position, past audit or examination history, and subjective estimates and assumptions, which have been deemed reasonable by management. However, if management's estimates are not representative of actual outcomes, the Company's results could be materially impacted. The Company does not expect any material changes to unrecognized tax benefits in the next twelve months. At September 30, 2013, the reserve for unrecognized tax benefits related to uncertain tax positions was $4.3 million, of which $2.8 million would, if recognized, impact the effective tax rate. At December 31, 2012, the reserve for unrecognized tax benefits related to uncertain tax positions was $3.1 million, of which $2.0 million would, if recognized, impact the effective tax rate.

The Company has received a final determination letter from the Joint Committee of Taxation for 2010 and such Committee has agreed to the “no change" findings of the IRS audit.

Share–Based Compensation— In the fourth quarters of 2010, 2011, and 2012, the Compensation Committee of the Company's Board of Directors approved grants of performance-based Restricted Share Units with grant-specific vesting and performance target terms as shown in the following table:

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Heartland Payment Systems, Inc. and Subsidiaries
Notes To Condensed Consolidated Financial Statements—(Continued)
(unaudited)

 
 
 
Performance Awards by Grant Date
 
 
 
 
 
4th Quarter 2010
 
4th Quarter 2011
 
4th Quarter 2012
 
 
 
RSU's Granted
 
508,800
 
164,808
 
72,004
 
 
 
Vested during 2013
 
50%
 
 
 
 
 
Vesting during 2014
 
25%
 
50%
 
 
 
 
Vesting during 2015
 
25%
 
50%
 
50%
 
 
 
Vesting during 2016
 
 
 
50%
 
 
 
Grant Performance Target
 
(a)
 
(b)
 
(c)
 
 
 
 
 
 
 
 
 
 
 
 
(a)    On March 1, 2013 50% vested since the 2012 diluted earnings per share target was achieved. The remaining Restricted Share Units would vest only if, over the term, the following pro forma diluted earnings per share targets for the years ended December 31, 2013, and 2014 are achieved:
 
 
 
2013
2014
 
Diluted Earnings Per Share
 
$1.74
$2.04
Management believes that achieving the performance targets is probable to occur and has recorded share-based compensation expense on these Restricted Share Units.

(b)
These Restricted Share Units would vest only if the Company achieves a pro forma diluted earnings per share compound annual growth rate ("CAGR") of seventeen percent (17%) for the two-year period ending December 31, 2013. For each 1% that the CAGR actually achieved by the Company for the two-year period ending on December 31, 2013 is above the 17% target, the number of shares underlying the Restricted Share Units awarded would be increased by 3.09%; provided, however, that the maximum increase in the number of shares that may be awarded is 100%. Likewise, for each 1% that the CAGR actually achieved by the Company for the two-year period ending on December 31, 2013 is below the 17% target, the number of shares underlying the Restricted Share Units awarded would be decreased by 1.13%. If the target CAGR is missed by 80% or more, then the number of shares awarded is zero. Management determined that achieving a CAGR for the two-year period ending December 31, 2013 which would result in earning the maximum 100% increase in the number of shares that may be awarded was probable to occur, and has recorded share-based compensation expense for these Restricted Share Units based on this expectation.
(c)
These Restricted Share Units would vest only if the Company achieves a pro forma diluted earnings per share CAGR of fifteen percent (15%) for the two-year period ending December 31, 2014. For each 1% that the CAGR actually achieved for the two year period ending on December 31, 2014 is above the 15% target, the number of shares underlying the Restricted Share Units awarded would be increased by 2.08%; provided, however, that the maximum increase in the number of shares that may be awarded is 125%. Likewise, for each 1% that the CAGR actually achieved for the two-year period ending on December 31, 2014 is below the 15% target, the number of shares underlying the Restricted Share Units awarded would be decreased by 1.31%. If the target CAGR is missed by 67% or more, then the number of shares awarded is zero. The Company has recorded expense on these Restricted Share Units based on achieving the 15% target.
Pro forma diluted earnings per share for (a), (b) and (c) performance targets will be calculated excluding non-operating gains and losses, if any, and excluding the after-tax impact of share-based compensation expense. The closing price of the Company's common stock on the grant date equals the grant date fair value of these nonvested Restricted Share Units awards and will be recognized as compensation expense over their vesting periods.

In the fourth quarter of 2012, the Compensation Committee of the Company's Board of Directors approved target grants of 72,345 Relative Total Shareholder Return Restricted Share Units (referred to as “TSRs”). These TSRs are nonvested share awards for which vesting percentages and ultimate number of units vesting will be calculated based on the total shareholder return of our common stock as compared to the total shareholder return of 86 peer companies. The payout schedule can produce vesting percentages ranging from 0% to 225%. Total shareholder return will be calculated based upon the average closing price for the 30 calendar day period ending December 9, 2015, divided by the closing price on December 10, 2012. The target number of units is based on achieving a total shareholder return equal to the 65th percentile of the peer group. The Company recorded expense on these TSRs based on achieving the target. A lattice valuation model was applied to measure the grant date fair value of these TSRs.
    
Diluted earnings per share for the three and nine months ended September 30, 2013 and 2012 were computed based on the weighted average outstanding common shares plus equivalent shares assuming exercise of stock options and vesting of Restricted Share Units, where dilutive.

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Heartland Payment Systems, Inc. and Subsidiaries
Notes To Condensed Consolidated Financial Statements—(Continued)
(unaudited)


Common Stock Repurchases. On each of October 21, 2011, July 27, 2012, and November 2, 2012, the Company's Board of Directors authorized the repurchase of up to $50 million worth of the Company's outstanding common stock under each authorization. Repurchases under the October 21, 2011 and July 27, 2012 authorizations were completed during the year ended December 31, 2012 and repurchases under the November 2, 2012 authorization were completed during the second quarter of 2013. Repurchases under these programs were made through the open market from time to time in accordance with applicable laws and regulations. On May 8, 2013, the Company's Board of Directors authorized the repurchase of up to $75 million worth of the Company's outstanding common stock. Repurchases under the May 8, 2013 authorization are ongoing. The Company intends to fund any repurchases with cash flow from operations, existing cash on the balance sheet, and other sources including the Company's Credit Facility and the proceeds of options exercises. The manner, timing and amount of repurchases, if any, will be determined by management and will depend on a variety of factors, including price, corporate and regulatory requirements, market conditions and other corporate liquidity requirements. The repurchase program may be modified or discontinued at any time.
 
Repurchase Programs by Authorization Date
 
 
 
 
October 2011
 
July 2012
 
November 2012
 
May 2013
 
Total
Activity For the Nine Months Ended September 30, 2013
 
 
 
 
 
 
 
Shares repurchased

 
 

 
 
952,183

 
297,900

 
1,250,083

 
Cost of shares repurchased (in thousands)

 
 

 
 
$29,813
 
$10,407
 
$40,220
 
Average cost per share

 
 

 
 
$31.31
 
$34.93
 
$32.17
 
Remaining authorization (in thousands)

 
 

 
 

 
$64,593
 
$64,593
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Activity For the Nine months Ended September 30, 2012
 
 
 
 
 
 
 
Shares repurchased
1,157,440
 
 
516,983

 
 

 

 
1,674,423
 
Cost of shares repurchased (in thousands)
$33,172
 
 
$16,044
 
 

 

 
$49,216
 
Average cost per share
$28.66
 
 
$31.03
 
 

 

 
$29.39
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Activity For the Year Ended December 31, 2012
 
 
 
 
 
 
 
 
 
 
 
 
Shares repurchased
1,157,440
 
 
1,760,804
 
 
715,800
 

 
3,634,044

 
Cost of shares repurchased (in thousands)
$33,172
 
 
$50,000
 
 
$20,187
 

 
$103,359
 
Average cost per share
$28.66
 
 
$28.40
 
 
$28.20
 

 
$28.44
 
    
Derivative Financial Instruments—The Company utilizes derivative instruments to manage interest rate risk on certain borrowings under its Credit Agreement (as defined in Note 10 herein). The Company recognizes the fair value of derivative financial instruments in the Condensed Consolidated Balance Sheets in investments, or accrued expenses and other liabilities. Changes in fair value of derivative instruments are recognized immediately in earnings unless the derivative is designated and qualifies as a hedge of future cash flows. For derivatives that qualify as hedges of future cash flows, the effective portion of changes in fair value is recorded in other comprehensive income and reclassified into interest expense in the same periods during which the hedged item affects earnings. Any ineffectiveness of cash flow hedges would be recognized in other income (expense) in the Condensed Consolidated Statements of Income during the period of change.
In January 2011, the Company entered into fixed-pay amortizing interest rate swaps having an initial notional amount of $50 million as a hedge of future cash flows on the variable rate debt outstanding under its Term Credit Facility (as defined in Note 10 herein). These interest rate swaps convert the related notional amount of variable rate debt to fixed rate. The following table summarizes the components of the interest rate swaps.
 
 
September 30, 2013
 
December 31, 2012
 
 
(In thousands)
Remaining notional value
 
$
27,500

 
$
35,000

Fair value (a)
 
(494
)
 
(817
)
Deferred tax benefit
 
192

 
313

(a) Recorded as a liability in accrued expenses and other liabilities

Foreign Currency—The Canadian dollar was the functional currency of CPOS, which operated in Canada. CPOS' revenues and expenses were translated at the average exchange rates prevailing during the period. The foreign currency assets and liabilities of CPOS were translated at the period-end rate of exchange. The resulting translation adjustment was allocated between the Company and CPOS' noncontrolling interests and was recorded as a component of other comprehensive income or

13

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Heartland Payment Systems, Inc. and Subsidiaries
Notes To Condensed Consolidated Financial Statements—(Continued)
(unaudited)

noncontrolling interests in total equity. At September 30, 2012, the cumulative foreign currency translation reflected a gain of $0.1 million. CPOS was sold in a transaction which settled on January 31, 2013. See Note 15, Discontinued Operations for more detail.
Noncontrolling Interests— Noncontrolling interests represent noncontrolling stockholders' share of the equity and after-tax net income or loss of Leaf and CPOS.
Noncontrolling stockholders' share of after-tax net income or loss of Leaf is included in Net income (loss) attributable to noncontrolling interests, continuing operations in the Condensed Consolidated Statements of Income. The minority stockholders' interests included in noncontrolling interests in the September 30, 2013 Condensed Consolidated Balance Sheet is $6.7 million and reflects the original investments by these minority shareholders in Leaf, along with their proportionate share of earnings or losses of Leaf. Noncontrolling stockholders' share of after-tax net income or loss of CPOS is included in Net income (loss) attributable to noncontrolling interests, discontinued operations in the Condensed Consolidated Statements of Income. The minority stockholders' interests included in noncontrolling interests in the December 31, 2012 Condensed Consolidated Balance Sheet was $1.4 million and reflected the original investments by these minority shareholders in CPOS, along with their proportionate share of earnings or losses of CPOS. CPOS was sold in a transaction which settled on January 31, 2013. See Note 15, Discontinued Operations for more detail.
Subsequent Events—The Company evaluated subsequent events with respect to the Condensed Consolidated Financial Statements as of and for the nine months ended September 30, 2013. On October 23, 2013 the Company entered into a new credit facility. See Note 10, Credit Facilities for more detail.
New Accounting Pronouncements— From time to time, new accounting pronouncements are issued by the Financial Accounting Standards Board (“FASB”) or other standards setting bodies that are adopted by us as of the specified effective date.

In July 2012, the FASB issued an accounting standard update on testing indefinite-lived intangible assets for impairment. This guidance will allow an entity to first assess qualitative factors to determine whether it is necessary to perform a quantitative impairment test. Under these amendments, an entity would not be required to calculate the fair value of an indefinite-lived intangible asset unless the entity determines, based on qualitative assessment, that it is not more likely than not the indefinite-lived intangible asset is impaired. The amendments include a number of events and circumstances for an entity to consider in conducting the qualitative assessment. The update is effective for annual and interim impairment tests performed for fiscal years beginning after September 15, 2012. The implementation of this update did not have a material effect on the Company's Consolidated Financial Statements.

In February 2013, the FASB issued an accounting standard update on improving the reporting of reclassifications out of accumulated other comprehensive income. The amendments in this update seek to attain that objective by requiring an entity to report the effect of significant reclassifications out of accumulated other comprehensive income on the respective line items in net income if the amount being reclassified is required under generally accepted accounting principles to be reclassified in its entirety to net income. For other amounts that are not required to be reclassified in their entirety to net income in the same reporting period, an entity is required to cross-reference other disclosures that provide additional detail about those amounts. This update is effective for annual reporting periods beginning after December 15, 2012. The implementation of this update did not have a material effect on the Company's Consolidated Financial Statements.

In July 2013, the FASB issued an accounting standard update which provides guidance on the risks that are permitted to be hedged in a fair value or cash flow hedge. Among those risks for financial assets and financial liabilities is the risk of changes in a hedged item's fair value or a hedged transaction's cash flows attributable to changes in the designated benchmark interest rate (referred to as interest rate risk). This update is effective prospectively for qualifying new or redesignated hedging relationships entered into on or after July 17, 2013. The implementation of this update is not expected to have a material effect on the Company's Consolidated Financial Statements.

In July 2013, the FASB issued an accounting standard update which provides explicit guidance on the financial statement presentation of an unrecognized tax benefit when a net operating loss carryforward, a similar tax loss, or a tax credit carryforward exists. The amendments in this update are expected to reduce diversity in practice by providing guidance on the presentation of unrecognized tax benefits and will reflect the manner in which an entity would settle at the reporting date any additional income taxes that would result from the disallowance of a tax position when net operating loss carryfowards, similar tax losses, or tax credit carryforwards exist. The amendments in this update are effective for fiscal years and interim periods

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Heartland Payment Systems, Inc. and Subsidiaries
Notes To Condensed Consolidated Financial Statements—(Continued)
(unaudited)

within those years, beginning after December 15, 2013, with early adoption permitted. The amendments would be applied prospectively to all unrecognized tax benefits that exist at the effective date. Retrospective application is permitted. The implementation of this update is not expected to have a material effect on the Company's Consolidated Financial Statements.

3. Acquisitions

Leaf Holdings, Inc.
On September 11, 2013, the Company purchased 66.67% of the outstanding capital stock of Leaf for a $14.5 million cash payment. The cash purchase price was financed from operating cash flows.

The transaction was accounted for under the purchase method of accounting. Beginning on September 11, 2013, Leaf's results of operations are included in the Company's results of operations. The allocation of the total purchase price was as follows: $20.6 million to goodwill, $6.9 million to intangible assets, $6.2 million to net tangible liabilities and $6.8 million to noncontrolling interest. Pro forma results of operations have not been presented because the effect of this acquisition was not material. Goodwill is not expected to be deductible for income tax reporting.
The weighted average amortization life for the 2013 acquired finite lived intangible assets related to acquisition of Leaf is as follows:
 
Weighted-average amortization life
 
 
 
(In years)
 
 
Software
7.0
 
 
Patents
5.0
 
 
Overall
6.9
 

Acquisition transactions in 2012 included:

Lunch Byte Systems, Inc.
On June 29, 2012, the Company expanded its Heartland School Solutions business through its acquisition of the net assets of Lunch Byte Systems, Inc. ("Nutrikids"). The $26.0 million cash payment made on June 29, 2012 for the purchase price was funded through our Revolving Credit Facility and subsequently repaid with cash on hand in July 2012. Beginning July 1, 2012, Nutrikids' results of operations are included in the Company's results of operations. The transaction was accounted for under the purchase method of accounting. The allocation of the total purchase price was as follows: $16.1 million to goodwill, $7.0 million to intangible assets and $2.9 million to net tangible assets. Pro forma results of operations have not been presented because the effect of this acquisition was not material. The entire amount of goodwill is expected to be deductible for income tax reporting.

The weighted average amortization life for the 2012 acquired finite lived intangible assets related to acquisition of Nutrikids is as follows:
Weighted-average amortization life
 
 
(In years)
Customer relationships
 
6.0
Software
 
3.3
Non-compete agreements
 
5.0
Overall
 
5.9
 
 
 
Educational Computer Systems, Inc.
On December 14, 2012, the Company purchased for a $37.6 million cash payment, the stock of Educational Computer Systems, Inc. ("ECSI") and net assets of related entities. The cash purchase price was financed under the Company's Revolving Credit Facility. The acquisition expands the Company's Campus Solutions division. ECSI supports the entire life cycle of higher education and post-graduation school/student services, including student loan payment processing, default solutions, refund services, tuition payment plans, electronic billing and payment, tax document services, and business outsourcing to more than 1,800 colleges and universities nationwide. With this acquisition, the Company's Campus Solutions business gained ECSI’s client portfolio, increasing the number of higher education clients to more than 2,000 colleges and universities throughout North America.

The transaction was accounted for under the purchase method of accounting. Beginning December 15, 2012, ECSI results of operations are included in the Company's results of operations. The allocation of the total purchase price was as

15

Table of Contents            
Heartland Payment Systems, Inc. and Subsidiaries
Notes To Condensed Consolidated Financial Statements—(Continued)
(unaudited)

follows: $32.3 million to goodwill, $10.5 million to intangible assets and $5.2 million to net tangible liabilities. Pro forma results of operations have not been presented because the effect of this acquisition was not material. Only a portion of the goodwill is expected to be deductible for income tax reporting.
The weighted average amortization life for the 2012 acquired finite lived intangible assets related to acquisition of ECSI is as follows:
 
Weighted-average amortization life
 
 
 
(In years)
 
 
Customer relationships
12.0
 
 
Software
5.0
 
 
Non-compete agreements
5.0
 
 
Overall
9.2
 
 
 
 
 
Ovation Payroll, Inc.
On December 31, 2012, the Company purchased for a $44.2 million cash payment, the stock of Ovation Payroll, Inc. ("Ovation"). The cash purchase price was financed under the Company's Revolving Credit Facility. The acquisition expands the Company's existing payroll processing business. Ovation serves over 10,000 clients in 48 states providing payroll processing, payroll tax preparation, Internet payroll reporting, and direct deposit.

The transaction was accounted for under the purchase method of accounting. Beginning January 1, 2013, Ovation's results of operations are included in the Company's results of operations. The allocation of the total purchase price was as follows: $31.3 million to goodwill, $6.6 million to intangible assets and $6.3 million to net tangible assets. Pro forma results of operations have not been presented because the effect of this acquisition was not material. Goodwill is not expected to be deductible for income tax reporting.
The weighted average amortization life for the 2012 acquired finite lived intangible assets related to acquisition of Ovation is as follows:
 
Weighted-average amortization life
 
 
 
(In years)
 
 
Customer relationships
6.7
 
 
Software
1.5
 
 
Non-compete agreements
5.0
 
 
Overall
5.9
 

4. Receivables
A summary of receivables by major class was as follows at September 30, 2013 and December 31, 2012:
 
September 30,
2013
 
December 31,
2012
 
(In thousands)
Accounts receivable from merchants
$
170,879

 
$
160,702

Accounts receivable from bankcard networks
23,548

 
19,588

Accounts receivable from others
2,218

 
1,596

 
196,645

 
181,886

Less allowance for doubtful accounts
(967
)
 
(1,438
)
Total receivables, net
$
195,678

 
$
180,448

Included in accounts receivable from others are amounts due from employees which are $1.0 million and $0.4 million at September 30, 2013 and December 31, 2012, respectively. Accounts receivable from bankcard networks at September 30, 2013 and December 31, 2012 include amounts which were pre-funded to merchants for processing Discover and American Express bankcard transactions.

16

Table of Contents            
Heartland Payment Systems, Inc. and Subsidiaries
Notes To Condensed Consolidated Financial Statements—(Continued)
(unaudited)

A summary of the activity in the allowance for doubtful accounts for the three and nine months ended September 30, 2013 and 2012 was as follows:
 
Three Months Ended
September 30,
 
Nine Months Ended September 30,
 
2013
 
2012
 
2013
 
2012
 
(In thousands)
Beginning balance
$
915

 
$
1,395

 
$
1,438

 
$
1,407

Additions (reductions) to allowance
186

 
318

 
(16
)
 
628

Charges against allowance
(134
)
 
(176
)
 
(455
)
 
(498
)
Ending balance
$
967

 
$
1,537

 
$
967

 
$
1,537


5. Funds Held for Customers and Investments
A summary of funds held for customers and investments, including the cost, gross unrealized gains (losses) and estimated fair value by major security type and class of security were as follows at September 30, 2013 and December 31, 2012:
 
Cost
 
Gross
Unrealized
Gains
 
Gross
Unrealized
Losses
 
Estimated
Fair Value
 
(In thousands)
September 30, 2013
 
 
 
 
 
 
 
Funds held for customers
 
 
 
 
 
 
 
Fixed income bond fund - available for sale
$
968

 
$
253

 
$

 
$
1,221

Cash held for payroll customers
94,391

 

 

 
94,391

Cash held for Campus Solutions customers
$
16,283

 
$

 
$

 
$
16,283

Total funds held for customers
$
111,642

 
$
253

 
$


$
111,895

 
 
 
 
 
 
 
 
Investments:
 
 
 
 
 
 
 
Investments held to maturity - Certificates of deposit (a)
$
585

 
$

 
$

 
$
585

Other investments, at cost
4,065

 

 

 
4,065

Total Investments
$
4,650

 
$

 
$

 
$
4,650

(a) Certificates of deposit have remaining terms ranging from 1 month to 11 months.
 
Cost
 
Gross
Unrealized
Gains
 
Gross
Unrealized
Losses
 
Estimated
Fair Value
 
(In thousands)
December 31, 2012
 
 
 
 
 
 
 
Funds held for customers
 
 
 
 
 
 
 
Fixed income bond fund - available for sale
$
968

 
$
244

 
$

 
$
1,212

Cash held for payroll customers
110,334

 

 

 
110,334

Cash held for Campus Solutions customers
19,859

 

 

 
19,859

Total funds held for customers
$
131,161

 
$
244

 
$

 
$
131,405

 
 
 
 
 
 
 
 
Investments:
 
 
 
 
 
 
 
Investments held to maturity - Certificates of deposit
$
1,199

 
$

 
$

 
$
1,199

Total Investments
$
1,199

 
$

 
$

 
$
1,199


Other investments, at cost, as of September 30, 2013 includes a $4.0 million investment in the equity of ATX Innovation, Inc. ("Tabbedout").

During the nine months ended September 30, 2013 and during the twelve months ended December 31, 2012, the Company did not experience any other-than-temporary losses on its investments.


17

Table of Contents            
Heartland Payment Systems, Inc. and Subsidiaries
Notes To Condensed Consolidated Financial Statements—(Continued)
(unaudited)

The maturity schedule of all available-for-sale debt securities and held to maturity investments along with amortized cost and estimated fair value as of September 30, 2013 is as follows:
 
Amortized
Cost
 
Estimated
Fair Value
 
(In thousands)
Due in one year or less
$
5,618

 
$
5,871

Due after one year through five years

 

 
$
5,618

 
$
5,871


6. Capitalized Customer Acquisition Costs, Net
A summary of net capitalized customer acquisition costs as of September 30, 2013 and December 31, 2012 was as follows:
 
September 30,
2013
 
December 31,
2012
 
(In thousands)
Capitalized signing bonuses
$
85,127

 
$
84,728

Less accumulated amortization
(44,541
)
 
(42,941
)
 
40,586

 
41,787

Capitalized customer deferred acquisition costs
43,524

 
37,736

Less accumulated amortization
(26,399
)
 
(23,098
)
 
17,125

 
14,638

Capitalized customer acquisition costs, net
$
57,711

 
$
56,425

A summary of the activity in capitalized customer acquisition costs, net for the three and nine month periods ended September 30, 2013 and 2012 was as follows:
 
Three Months Ended September 30,
 
Nine Months Ended September 30,
 
2013
 
2012
 
2013
 
2012
 
(In thousands)
Balance at beginning of period
$
56,148

 
$
56,223

 
$
56,425

 
$
55,014

Plus additions to:
 
 
 
 
 
 
 
Capitalized signing bonuses, net
7,466

 
6,985

 
19,546

 
22,446

Capitalized customer deferred acquisition costs
5,555

 
4,491

 
15,676

 
12,748

 
13,021

 
11,476

 
35,222

 
35,194

Less amortization expense on:
 
 
 
 
 
 
 
Capitalized signing bonuses, net
(6,852
)
 
(7,364
)
 
(20,747
)
 
(22,017
)
Capitalized customer deferred acquisition costs
(4,606
)
 
(3,885
)
 
(13,189
)
 
(11,741
)
 
(11,458
)
 
(11,249
)
 
(33,936
)
 
(33,758
)
Balance at end of period
$
57,711

 
$
56,450

 
$
57,711

 
$
56,450

Net signing bonus adjustments from estimated amounts to actual were $(1.0) million and $(0.9) million, respectively, for the three months ended September 30, 2013 and 2012, and $(2.9) million and $(2.3) million, respectively, for the nine months ended September 30, 2013 and 2012. Net signing bonus adjustments are netted against additions in the table above. Negative signing bonus adjustments occur when the actual gross margin generated by the merchant contract during the first year is less than the estimated gross margin for that year, resulting in the overpayment of the up-front signing bonus and would be recovered from the relevant salesperson. Positive signing bonus adjustments result from the prior underpayment of signing bonuses and would be paid to the relevant salesperson.

Fully amortized signing bonuses of $6.4 million and $7.7 million were written off during the three month periods ended September 30, 2013 and 2012, respectively, and $19.1 million and $24.2 million respectively, were written off during the nine month periods ended September 30, 2013 and 2012. In addition, fully amortized customer deferred acquisition costs of $3.3 million and $4.2 million, respectively, were written off during the three months ended September 30, 2013 and 2012, and $9.9 million and $12.2 million, respectively, were written off during the nine months ended September 30, 2013 and 2012.

18

Table of Contents            
Heartland Payment Systems, Inc. and Subsidiaries
Notes To Condensed Consolidated Financial Statements—(Continued)
(unaudited)


The Company believes that no impairment of capitalized customer acquisition costs has occurred as of September 30, 2013 and December 31, 2012.

7. Intangible Assets and Goodwill
Intangible Assets — Intangible assets consisted of the following as of September 30, 2013 and December 31, 2012:
 
September 30, 2013
 
Amortization Life and Method
 
Gross
Assets
 
Accumulated
Amortization
 
Net Assets
 
 
(In thousands)
 
 
Finite Lived Assets:
 
 
 
 
 
 
 
Customer relationships
$
49,814

 
$
12,715

 
$
37,099

 
3 to 18 years—proportional cash flow
Merchant portfolio
4,095

 
2,614

 
1,481

 
7 years—proportional cash flow
Software
20,750

 
10,348

 
10,402

 
1 to 7 years—straight line
Non-compete agreements
4,488

 
1,675

 
2,813

 
3 to 5 years—straight line
Other
385

 
33

 
352

 
2 to 9 years—straight line
 
$
79,532

 
$
27,385

 
$
52,147

 
 

 
December 31, 2012
 
Amortization Life and Method
 
Gross
Assets
 
Accumulated
Amortization
 
Net Assets
 
 
(In thousands)
 
 
Finite Lived Assets:
 
 
 
 
 
 
 
Customer relationships
$
52,125

 
$
8,318

 
$
43,807

 
3 to 18 years—proportional cash flow
Merchant portfolio
3,345

 
2,316

 
1,029

 
7 years—proportional cash flow
Software
14,150

 
9,016

 
5,134

 
2 to 5 years—straight line
Non-compete agreements
4,590

 
1,030

 
3,560

 
3 to 5 years—straight line
Other
85

 
21

 
64

 
2 to 9 years—straight line
 
$
74,295

 
$
20,701

 
$
53,594

 
 
On August 31, 2013, the Company purchased a merchant bankcard transaction processing portfolio for $750,000 . This asset is being amortized for the next 83 months in proportion to estimated future cash flows.

Amortization expense related to the intangible assets was $2.2 million and $1.5 million, respectively, for the three months ended September 30, 2013 and 2012 and $6.7 million and $3.6 million for the nine months ended September 30, 2013 and 2012, respectively. The estimated remaining amortization expense related to intangible assets in twelve month increments is as follows:
For the Twelve Months Ending September 30,
 
(In thousands)
2014
$
8,741

2015
8,080

2016
7,228

2017
5,976

2018
4,688

Thereafter
17,434

 
$
52,147


19

Table of Contents            
Heartland Payment Systems, Inc. and Subsidiaries
Notes To Condensed Consolidated Financial Statements—(Continued)
(unaudited)

Goodwill — The changes in the carrying amount of goodwill by segment for the nine months ended September 30, 2013 and 2012 were as follows:
 
Card
 
Payroll
 
Heartland School Solutions
 
Campus Solutions
 
Other
 
Total
Balance at January 1, 2012
$
43,701

 
$

 
$
40,732

 
$
3,321

 
$
6,501

 
$
94,255

 
Goodwill acquired during the period

 

 
15,231

 

 

 
15,231

 
Other (a)

 

 
(3,035
)
 

 

 
(3,035
)
Balance at September 30, 2012

43,701

 

 
52,928

 
3,321

 
6,501

 
106,451

 
 
 
 
 
 
 
 
 
 
 
 
 
Balance at January 1, 2013
43,701

 
30,831

 
53,350

 
33,679

 
6,501

 
168,062

 
Goodwill acquired during the period
20,619

 

 

 

 

 
20,619

 
Other (a)

 
524

 

 
1,967

 

 
2,491

Balance at September 30, 2013
$
64,320

 
$
31,355

 
$
53,350

 
$
35,646

 
$
6,501

 
$
191,172

(a) Reflects adjustments to allocations of purchase price.
Percentage of total reportable segments' assets that were goodwill as of September 30, 2013 and 2012 is as follows:
 
 
Percent of Goodwill to Reportable Segments' Total Assets
 
 
 
September 30, 2013
 
September 30, 2012
 
 
Card
11.9%
 
9.4%
 
 
Payroll
21.0%
 
 
 
Heartland School Solutions
65.4%
 
67.3%
 
 
Campus Solutions
49.4%
 
40.9%
 
 
Other
39.7%
 
36.0%
 

8. Processing Liabilities
Processing liabilities result primarily from the Company's card processing activities and include merchant deposits maintained to offset potential liabilities from merchant chargeback processing. A summary of processing liabilities and loss reserves was as follows at September 30, 2013 and December 31, 2012:
 
September 30, 2013
 
December 31, 2012
 
(In thousands)
Merchant bankcard processing
$
99,383

 
$
86,882

Merchant deposits
6,806

 
6,436

Loss reserves
1,955

 
1,955

 
$
108,144

 
$
95,273


In addition to the merchant deposits listed above, the Company held letters of credit related to merchant bankcard processing totaling $10,000 at September 30, 2013 and $100,000 at December 31, 2012.

The Company's merchants have the liability for any charges properly reversed by the cardholder through a mechanism known as a chargeback. If the merchant is unable to pay this amount, the Company will be liable to the card brand networks for the reversed charges. The Company has determined that the fair value of its obligation to stand ready to perform is minimal. The Company requires personal guarantees and merchant deposits from certain merchants to minimize its obligation.

The card networks generally allow chargebacks up to four months after the later of (1) the date the transaction is processed, or (2) the delivery of the product or service to the cardholder. As the majority of the Company's SME merchant transactions involve the delivery of the product or service at the time of the transaction, a reasonable basis for determining an estimate of the Company's exposure to chargebacks is the last four months' processing volume on the SME portfolio, which was $26.0 billion and $23.5 billion for the four months ended September 30, 2013 and December 31, 2012, respectively. However, for the four months ended September 30, 2013 and December 31, 2012, the Company was presented with $11.9 million and $11.8 million, respectively, in chargebacks by issuing banks. In the nine months ended September 30, 2013 and 2012, the Company incurred merchant credit losses of $2.4 million and $1.4 million, respectively, on total SME bankcard dollar volumes processed of $56.2 billion and $54.1 billion, respectively. These credit losses are included in processing and servicing costs in the Company's Condensed Consolidated Statements of Income and Other Comprehensive Income.

20

Table of Contents            
Heartland Payment Systems, Inc. and Subsidiaries
Notes To Condensed Consolidated Financial Statements—(Continued)
(unaudited)


The loss recorded by the Company for chargebacks associated with any individual merchant is typically small, due both to the relatively small size and the processing profile of the Company's SME merchants. However, from time to time the Company will encounter instances of merchant fraud, and the resulting chargeback losses may be considerably more significant to the Company. The Company has established a contingent reserve for estimated currently existing credit and fraud losses on its Condensed Consolidated Balance Sheets, amounting to $2.0 million at September 30, 2013 and at December 31, 2012. This reserve is determined by performing an analysis of the Company's historical loss experience applied to current processing volume and exposures.

A summary of the activity in the loss reserve for the three and nine months ended September 30, 2013 and 2012 was as follows:
 
Three Months Ended September 30,
 
Nine Months Ended September 30,
 
2013
 
2012
 
2013
 
2012
 
(In thousands)
Beginning balance
$
1,955

 
$
1,957

 
$
1,955

 
$
1,957

Additions to reserve
1,228

 
512

 
2,461

 
1,479

Charges against reserve (a)
(1,228
)
 
(512
)
 
(2,461
)
 
(1,479
)
Ending balance
$
1,955

 
$
1,957

 
$
1,955

 
$
1,957

(a)Included in these amounts are payroll segment losses of $13,000 and $29,000, respectively, for the three months ended September 30, 2013 and 2012, and $88,000 and $77,000, respectively, for the nine months ended September 30, 2013 and 2012.

9. Accrued Buyout Liability
A summary of the accrued buyout liability was as follows as of September 30, 2013 and December 31, 2012:
 
September 30,
2013
 
December 31,
2012
 
(In thousands)
Vested Relationship Managers and sales managers
$
35,655

 
$
33,926

Unvested Relationship Managers and sales managers
1,207

 
1,484

Total accrued buyout liability
36,862

 
35,410

Less current portion
(13,667
)
 
(10,478
)
Long-term portion of accrued buyout liability
$
23,195

 
$
24,932

In calculating the accrued buyout liability for unvested Relationship Managers and sales managers, the Company has assumed that 31% of the unvested Relationship Managers and sales managers will vest in the future, which represents the Company’s historical vesting rate. A 5% increase to 36% in the expected vesting rate would have increased the accrued buyout liability for unvested Relationship Managers and sales managers by $0.1 million at September 30, 2013 and December 31, 2012.
A summary of the activity in the accrued buyout liability for the three and nine months ended September 30, 2013 and 2012 was as follows:
     
 
Three Months Ended September 30,
 
Nine Months Ended September 30,
 
2013
 
2012
 
2013
 
2012
 
(In thousands)
Beginning balance
$
33,319

 
$
33,450

 
$
35,410

 
$
31,658

Increase in settlement obligation, net
4,935

 
3,889

 
13,294

 
12,336

Buyouts
(1,392
)
 
(2,746
)
 
(11,842
)
 
(9,401
)
Ending balance
$
36,862

 
$
34,593

 
$
36,862

 
$
34,593

    
The increase in the buyouts for the nine months ended September 30, 2013 reflects the Company exercising its right to encourage and buy out residual commissions owned by Relationship Managers and sales managers.


21

Table of Contents            
Heartland Payment Systems, Inc. and Subsidiaries
Notes To Condensed Consolidated Financial Statements—(Continued)
(unaudited)


10. Credit Facilities

On October 23, 2013, the Company entered into a Credit Agreement (the “Credit Agreement”) with Bank of America, N.A., as administrative agent, and certain lenders who are a party to the Credit Agreement. This Credit Agreement replaces the Company's November 2010 Second Amended and Restated Credit Agreement (the "Prior Credit Agreement”). Credit extended under the Credit Agreement is guaranteed by the Company's subsidiaries and is secured by substantially all of the Company's assets and the assets of the Company's subsidiaries.

The Credit Agreement provides for a revolving credit facility in the aggregate amount of up to $350 million (the “Revolving Credit Facility” and together with the Credit Agreement, the "Credit Facilities"), of which up to $35 million may be used for the issuance of letters of credit and up to $35 million is available for swing line loans. The Revolving Credit Facility also provides for, upon the prior approval of the administrative agent, an increase to the total revolving commitments of $150 million for a total commitment under the Revolving Credit Facility of $500 million. The Revolving Credit Facility is available to the Company on a revolving basis until October 23, 2018. All principal and interest not previously paid on the Revolving Credit Facility will mature and be due and payable on October 23, 2018.
The Credit Agreement and the Prior Credit Agreement contain covenants which include: maintenance of certain leverage and fixed charge coverage ratios; limitations on our indebtedness, liens on our properties and assets, investments in, and loans to other business units, our ability to enter into business combinations and asset sales; and certain other financial and non-financial covenants. These covenants also apply to certain of our subsidiaries. The Company was in compliance with these covenants as of September 30, 2013 and December 31, 2012.

The Prior Credit Agreement provided a term credit facility (the “Term Credit Facility”). The Term Credit Facility required amortization payments in the amount of $5.0 million for each fiscal quarter during the fiscal years ended December 31, 2013 and 2014, and $7.5 million for each fiscal quarter during the period commencing on January 1, 2015 through the Term Credit Facility maturity date on November 24, 2015. All principal and interest not previously paid on the Term Credit Facility was to mature and become due and payable on November 24, 2015.
At September 30, 2013, there was $55.0 million outstanding under the Term Credit Facility and $91.0 million outstanding under the Prior Credit Agreement's revolving credit facility (the "Prior Revolving Credit Facility"). These outstanding balances were repaid on October 23, 2013 using new borrowings under the Credit Agreement. At December 31, 2012, the Company had $70.0 million outstanding under the Term Credit Facility and $82.0 million outstanding under the Prior Revolving Credit Facility.

Under the terms of the Credit Agreement, the Company may borrow, at its option, at interest rates equal to one, two, three or six month adjusted LIBOR rates, or equal to the greater of the prime rate, the federal funds rate plus 0.50% and the adjusted LIBOR rate plus 1%, in each case plus a margin determined by the Company's current leverage ratio.

The weighted average interest rate at September 30, 2013 was 2.2%. Total fees and direct costs paid for the Prior Credit Agreement through September 30, 2013 were $2.4 million. These costs are being amortized to interest expense over the life of the Prior Credit Agreement.

11. Commitments and Contingencies
LitigationThe Company is involved in ordinary course legal proceedings, which include all claims, lawsuits, investigations and proceedings, including unasserted claims, which are probable of being asserted, arising in the ordinary course of business and otherwise not described below. The Company has considered all such ordinary course legal proceedings in formulating its disclosures and assessments. In the opinion of the Company, based on consultations with outside counsel, material losses in addition to amounts previously accrued are not considered reasonably possible in connection with these ordinary course legal proceedings.
The Company has also been subject to lawsuits, claims, and investigations which resulted from the criminal breach of
its payment systems environment (the "Processing System Intrusion"). See Contingencies below for a description of the Processing System Intrusion.


22

Table of Contents            
Heartland Payment Systems, Inc. and Subsidiaries
Notes To Condensed Consolidated Financial Statements—(Continued)
(unaudited)

Contingencies—The Company collects and stores sensitive data about its merchant customers and bankcard holders. If the Company’s network security is breached or sensitive merchant or cardholder data is misappropriated, the Company could be exposed to assessments, fines or litigation costs.
On January 20, 2009, the Company publicly announced the Processing System Intrusion. The Processing System Intrusion involved malicious software that appears to have been used to collect in-transit, unencrypted payment card data while it was being processed by the Company during the transaction authorization process. The Company believes the breach did not extend beyond 2008.

Leases—The Company leases various office spaces and certain equipment under operating leases with remaining terms ranging up to 10 years. The majority of the office space lease agreements contain renewal options and generally require the Company to pay certain operating expenses.

Future minimum lease payments for all non-cancelable leases as of September 30, 2013 were as follows:
For the Twelve Months Ending September 30,
Operating Leases (a)
 
(In thousands)

2014
$
10,813

2015
7,854

2016
5,776

2017
3,334

2018
3,300

Thereafter
8,272

Total future minimum lease payments
$
39,349

(a) There were no material capital leases at September 30, 2013

Rent expense for leased facilities and equipment was $2.7 million and $2.1 million, respectively, for the three months ended September 30, 2013 and 2012, and $7.5 million and $5.9 million, respectively, for the nine months ended September 30, 2013 and 2012.

Commitments—Certain officers of the Company have entered into employee confidential information and non-competition agreements under which they are entitled to severance pay equal to their base salary and medical benefits for six months, one year or two years depending on the officer and a pro-rated bonus in the event they are terminated by the Company other than for cause. There were no payouts under these agreements in the nine months ended September 30, 2013 and 2012.
The following table reflects the Company’s other significant contractual obligations, including leases from above, as of September 30, 2013:
 
 
Payments Due by Period
Contractual Obligations
 
Total
 
Less than
1 year
 
1 to 3
Years
 
3 to 5
years
 
More
than 5
years
 
 
(In thousands)
Processing providers (a)
 
$
14,800

 
$
7,071

 
$
7,729

 
$

 
$

Telecommunications providers
 
15,534

 
5,287

 
6,751

 
3,496

 

Facility and equipment leases
 
39,349

 
10,813

 
13,630

 
6,634

 
8,272

Term Credit Facility (b)
 
55,000

 
20,000

 
35,000

 

 

 
 
$
124,683

 
$
43,171

 
$
63,110

 
$
10,130

 
$
8,272

 
(a)
The Company has agreements with several third-party processors to provide to us on a non-exclusive basis payment processing and transmittal, transaction authorization and data capture services, and access to various reporting tools. The Company's agreements with third-party processors require it to submit a minimum monthly number of transactions or volume for processing. If the Company submits a number of transactions or volume that is lower than the minimum, it is required to pay the third-party processors the fees that they would have received if the Company had submitted the required minimum number or volume of transactions.
(b)
Interest rates on the Term Credit Facility are variable in nature; however, in January 2011 the Company entered into fixed-pay amortizing interest rate swaps having a remaining notional amount of $27.5 million. If interest rates were to remain at the September 30, 2013 level, the Company would make interest payments of $1.6 million in the next 1 year and $0.8 million in the next 1 to 3 years or a total of $2.4 million including net settlements on the fixed-pay amortizing interest rate swaps. In addition, the Company had $91.0 million borrowings outstanding under our Prior Revolving Credit Facility at September 30, 2013.

23

Table of Contents            
Heartland Payment Systems, Inc. and Subsidiaries
Notes To Condensed Consolidated Financial Statements—(Continued)
(unaudited)

12. Segments
The Company bases its business segments on how it monitors and manages the performance of its operations as determined by the Company's chief operating decision maker or decision making group. The Company's operating segments are strategic business units that offer different products and services. They are managed separately because each business requires different marketing strategies, personnel skill sets and technology.

The Company has the following five reportable segments: (1) Card, which provides bankcard payment processing and related services to our SME merchants and Network Services Merchants, (2) Payroll, which provides payroll processing and related tax filing services, (3) Heartland School Solutions, which provides school nutrition and point-of-sale solutions, (4) Campus Solutions, which provides open- and closed-loop payment solutions and, with the December 2012 acquisition of ECSI, provides higher education loan services, and (5) Other. The Other segment consists of Prepaid Card, which provides prepaid card, stored-value card and loyalty and gift card marketing solutions and other miscellaneous income. The components of the Other segment do not meet the defined thresholds for being an individually reportable segment.
SME merchants and Network Services Merchants are aggregated for financial reporting purposes in the Card Segment, as they both provide processing services related to bankcard transactions, exhibit similar economic characteristics, and share the same systems to provide services.
During the fourth quarter of 2012, the Company revised the presentation of reportable segments as a result of the acquisitions of Nutrikids, Ovation and ECSI. This change increased the Company's reportable segments to five. Additionally, the presentation of the Card segment was revised to classify CPOS as a discontinued operation. The prior period segments were revised to conform to the current period presentation.

The Company allocates revenues, expenses, assets and liabilities to segments only where directly attributable. The unallocated corporate administration amounts consist primarily of costs attributed to finance, corporate administration, human resources and corporate services. Reconciling items include eliminations of intercompany investments and receivables.
The accounting policies of the operating segments are the same as described in the summary of significant accounting policies. The Company believes the terms and conditions of transactions between the segments are comparable to those which could have been obtained in transactions with unaffiliated parties.
At September 30, 2013 and 2012, 64% and 81%, respectively, of the Payroll segment's total assets were funds that the Company holds as a fiduciary in its Payroll services activities for payment to taxing authorities. At September 30, 2013, 23% of the Campus Solutions segment's total assets represent funds held for our loan servicing customers related to payment processing services provided for federal student loan billing and processing that are payable to higher education institutions and other businesses. See Note 7, Intangible Assets and Goodwill for goodwill as a percentage of the reportable segments' total assets.
A summary of the Company’s segments for the three and nine months ended September 30, 2013 and 2012 was as follows:
 
 
Three Months Ended September 30,
 
Nine Months Ended September 30,
 
 
2013
 
2012
 
2013
 
2012
Revenues
 
(In thousands)
    Card
 
$
521,601

 
$
505,031

 
$
1,491,623

 
$
1,446,155

    Payroll
 
10,578

 
5,130

 
33,651

 
16,499

    Heartland School Solutions
 
12,150

 
12,116

 
36,628

 
25,109

    Campus Solutions
 
7,753

 
1,970

 
27,049

 
5,369

    Other
 
5,105

 
6,507

 
16,102

 
20,559

    Reconciling Items
 
(58
)
 
(77
)
 
(61
)
 
(220
)
         Total revenues
 
$
557,129

 
$
530,677

 
$
1,604,992

 
$
1,513,471


24

Table of Contents            
Heartland Payment Systems, Inc. and Subsidiaries
Notes To Condensed Consolidated Financial Statements—(Continued)
(unaudited)

Depreciation and amortization
 
 
 
 
    Card
 
$
6,918

 
$
4,299

 
$
20,015

 
$
16,067

    Payroll
 
959

 
305

 
2,634

 
836

    Heartland School Solutions
 
785

 
674

 
1,854

 
1,878

    Campus Solutions
 
674

 
83

 
1,696

 
248

    Other
 
433

 
387

 
1,259

 
1,148

    Unallocated corporate administration amounts
 
35

 
78

 
(1,421
)
 
189

         Total depreciation and amortization
 
$
9,804

 
$
5,826

 
$
26,037

 
$
20,366

Interest Income
 
 
 
 
    Card
 
$
28

 
$
31

 
$
92

 
$
169

    Campus Solutions
 
1

 

 
3

 

         Total interest income
 
$
29

 
$
31

 
$
95

 
$
169

Interest Expense
 
 
 
 
    Card
 
$
1,242

 
$
1,014

 
$
3,744

 
$
2,759

    Campus Solutions
 

 
1

 

 
5

    Other
 
1

 

 
5

 

    Reconciling
 

 
(77
)
 
(3
)
 
(220
)
         Total interest expense
 
$
1,243

 
$
938

 
$
3,746

 
$
2,544

Net income from continuing operations
 
 
 
 
 
 
    Card
 
$
20,279

 
$
22,527

 
$
57,824

 
$
57,660

    Payroll
 
357

 
279

 
1,904

 
1,393

    Heartland School Solutions
 
1,775

 
1,165

 
6,650

 
3,344

    Campus Solutions
 
544

 
14

 
2,069

 
(177
)
    Other
 
200

 
(71
)
 
(45
)
 
737

    Unallocated corporate administration amounts
 
(1,264
)
 
(4,971
)
 
(11,185
)
 
(13,088
)
         Total net income from continuing operations
 
$
21,891

 
$
18,943

 
$
57,217

 
$
49,869

Assets
 
September 30, 2013
 
September 30, 2012
    Card
 
$
540,098

 
$
463,366

    Payroll
 
149,008

 
48,342

    Heartland School Solutions
 
81,547

 
78,634

    Campus Solutions
 
72,197

 
8,115

    Other
 
16,363

 
18,071

         Total assets
 
$
859,213

 
$
616,528


13. Earnings Per Share
The Company presents earnings per share data following the established standards for the computation and presentation of basic and diluted earnings per share data. Under these standards, the dilutive effect of stock options and restricted share units is excluded from the calculation of basic earnings per share but included in diluted earnings per share. The following is a reconciliation of the amounts used to calculate basic and diluted earnings per share: 

25

Table of Contents            
Heartland Payment Systems, Inc. and Subsidiaries
Notes To Condensed Consolidated Financial Statements—(Continued)
(unaudited)

 
 
Three Months Ended September 30,
 
Nine Months Ended September 30,
 
 
2013
 
2012
 
2013
 
2012
 
 
(In thousands, except per share)
Numerator:
 
 
 
 
 
 
Income from continuing operations attributable to Heartland
 
$
21,981

 
$
18,943

 
$
57,307

 
$
49,869

Income from discontinued operations attributable to Heartland
 

 
437

 
3,914

 
1,066

Net income attributable to Heartland
 
$
21,981

 
$
19,380

 
$
61,221

 
$
50,935

 
 
 
 
 
 
 
 
 
Denominator:
 
 
 
 
 
 
 
 
Basic weighted average shares outstanding
 
36,857

 
38,813

 
36,752

 
38,831

Effect of dilutive instruments:
 
 
 
 
 
 
 
 
  Stock options and restricted stock units
 
1,163

 
1,539

 
1,327

 
1,623

Diluted weighted average shares outstanding
 
38,020

 
40,352

 
38,079

 
40,454

 
 
 
 
 
 
 
 
 
Basic earnings per share:
 
 
 
 
 
 
 
 
    Income from continuing operations
 
$
0.60

 
$
0.49

 
$
1.56

 
$
1.28

    Income from discontinued operations
 

 
0.01

 
0.11

 
0.03

    Basic earnings per share
 
$
0.60

 
$
0.50

 
$
1.67

 
$
1.31

 
 
 
 
 
 
 
 
 
Diluted earnings per share:
 
 
 
 
 
 
 
 
    Income from continuing operations
 
$
0.58

 
$
0.47

 
$
1.50

 
$
1.23

    Income from discontinued operations
 

 
0.01

 
0.10

 
0.03

    Diluted earnings per share
 
$
0.58

 
$
0.48

 
$
1.60

 
$
1.26

 
14. Fair Value of Financial Instruments
The Company applies a fair value framework in order to measure and disclose its financial assets and liabilities which include fixed income equity securities, interest swap derivatives and certain other financial instruments. The Company determines fair value based on quoted prices when available or through the use of alternative approaches when market quotes are not readily accessible or available.

The Company’s framework for measuring fair value provides a three-level hierarchy, which prioritizes the factors (inputs) used to calculate the fair value of assets and liabilities as follows:

Level 1 inputs are unadjusted quoted prices, such as a New York Stock Exchange closing price, in active markets for identical assets. Level 1 is the highest priority in the hierarchy.
Level 2 inputs may include quoted prices for similar assets and liabilities in active markets, as well as other significant inputs that are observable at commonly quoted intervals, such as interest rates, foreign exchange rates, and yield curves.
Level 3 inputs are unobservable and are based on the Company's assumptions due to little, if any, observable market information. Level 3 is the lowest priority in the hierarchy.
For the nine months ended September 30, 2013, there have been no transfers between the measurement categories. The following tables provide the assets and liabilities carried at fair value measured on a recurring basis as of September 30, 2013 and at December 31, 2012:
September 30, 2013
 
 
Fair Value Measurement Category
 
Total
 
Level 1
 
Level 2
 
Level 3
Assets:
(In thousands)
Investments available for sale:
 
 
 
 
 
 
 
    Fixed income bond fund (a)
$
1,221

 
$
1,221

 
$

 
$

         Total assets
$
1,221

 
$
1,221

 
$

 
$

 
 
 
 
 
 
 
 
Liabilities:
 
 
 
 
 
 
 
Interest rate swaps
$
494

 
$

 
$
494

 
$

         Total liabilities
$
494

 
$

 
$
494

 
$


26

Table of Contents            
Heartland Payment Systems, Inc. and Subsidiaries
Notes To Condensed Consolidated Financial Statements—(Continued)
(unaudited)

December 31, 2012
 
 
Fair Value Measurement Category
 
Total
 
Level 1
 
Level 2
 
Level 3
Assets:
(In thousands)
Investments available for sale:
 
 
 
 
 
 
 
    Fixed income bond fund (a)
$
1,212

 
$
1,212

 
$

 
$

          Total assets
$
1,212

 
$
1,212

 
$

 
$

 
 
 
 
 
 
 
 
Liabilities:
 
 
 
 
 
 
 
Interest rate swaps
$
817

 
$

 
$
817

 
$

         Total liabilities
$
817

 
$

 
$
817

 
$

(a) amounts included in Funds held for customers on the Consolidated Balance Sheet
The following tables provide the assets and liabilities carried at fair value measured on a non-recurring basis as of September 30, 2013 and December 31, 2012:
September 30, 2013
 
 
Fair Value Measurement Category
 
Total
 
Level 1
 
Level 2
 
Level 3
Assets:
(In thousands)
Investments held to maturity:
 
 
 
 
 
 
 
    Certificates of deposit
$
585

 
$

 
$
585

 
$

    Other investments, at cost
4,065

 

 
65

 
4,000

         Total assets
$
4,650

 
$

 
$
650

 
$
4,000

 
 
 
 
 
 
 
 
Liabilities:
 
 
 
 
 
 
 
Term Credit Facility
$
55,000

 
$

 
$
55,000

 
$

Prior Revolving Credit Facility
91,000

 

 
91,000

 

         Total liabilities
$
146,000

 
$

 
$
146,000

 
$

December 31, 2012
 
 
Fair Value Measurement Category
 
Total
 
Level 1
 
Level 2
 
Level 3
Assets:
(In thousands)
Investments held to maturity:
 
 
 
 
 
 
 
    Certificates of deposit
$
1,199

 
$

 
$
1,199

 
$

         Total assets
$
1,199

 
$

 
$
1,199

 
$

 
 
 
 
 
 
 
 
Liabilities:
 
 
 
 
 
 
 
Term Credit Facility
$
70,000

 
$

 
$
70,000

 
$

Prior Revolving Credit Facility
82,000

 

 
82,000

 

         Total liabilities
$
152,000

 
$

 
$
152,000

 
$

 
 
 
 
 
 
 
 
                     
The Company's liabilities include interest rate swaps that are measured at fair value using observable market inputs including the Company's credit risk and its counterparties' credit risks. Based on these inputs, the interest rate swaps are classified within Level 2 of the valuation hierarchy. Based on the Company's continued ability to enter into these swaps, the Company considers the markets for its fair value instruments to be active. The Company's liabilities also include the term loan credit facility and the revolving credit facility and the carrying value of these liabilities approximates fair value.

The Company's financial instruments also include cash and cash equivalents and cash held for customers and their carrying values approximate fair value as of September 30, 2013 and December 31, 2012, because they bear interest at market rates and have maturities of less than 90 days at the time of purchase. The carrying amount of the Company's accounts receivable, accounts payable, and accrued expenses approximates fair value as of September 30, 2013 and December 31, 2012, because of the relatively short timeframe to realization.

15. Discontinued Operations
In the fourth quarter of 2012, the Company along with the 30% noncontrolling shareholders of CPOS entered into an agreement to sell CPOS to a third party. CPOS was not a significant subsidiary and the Company will have no continuing

27

Table of Contents            
Heartland Payment Systems, Inc. and Subsidiaries
Notes To Condensed Consolidated Financial Statements—(Continued)
(unaudited)

involvement in its operations. After receiving regulatory approval, the transaction settled on January 31, 2013. The total sales price was $30.3 million cash including net working capital, of which the Company received $20.9 million for its 70% ownership in CPOS. The total gain recorded on the sale was $3.8 million, net of income taxes of $2.1 million. The following table shows the results of operations of CPOS for the three and nine months ended September 30, 2013 and 2012 which are included in the earnings from discontinued operations:
 
 
Three Months Ended
September 30,
 
Nine Months Ended
September 30,
 
 
2013
 
2012
 
2013
 
2012
 
 
(In thousands)
 
 
 
 
Revenues
 
$

 
$
3,475

 
$
1,117

 
$
9,687

Expenses
 

 
2,636

 
870

 
7,656

Income from operations
 

 
839

 
247

 
2,031

Income from discontinued operations, net of income tax of
        $—, $229, $68, and $555
 

 
624

 
184

 
1,512

Gain on sale of discontinued operations, net of income tax of $2,067
 

 

 
3,786

 

Net income from discontinued operations attributable to noncontrolling interests
 

 
187

 
56

 
446

Net income from discontinued operations attributable to Heartland
 

 
437

 
3,914

 
1,066


PART I. FINANCIAL INFORMATION (continued)
Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations
The following discussion and analysis of our financial condition and results of operations should be read in conjunction with the condensed consolidated financial statements and the accompanying notes to condensed consolidated financial statements included elsewhere in this report, and the consolidated financial statements, notes to consolidated financial statements and Management’s Discussion and Analysis of Financial Condition and Results of Operations and the risk factors contained in our Annual Report on Form 10-K for the year ended December 31, 2012 (the “2012 Form 10-K”).
Forward Looking Statements
Unless the context requires otherwise, references in this report to “the Company,” “we,” “us,” and “our” refer to Heartland Payment Systems, Inc. and our subsidiaries.
Some of the information in this Quarterly Report on Form 10-Q may contain forward-looking statements that are based on our management’s beliefs and assumptions and on information currently available to our management. Forward-looking statements include the information concerning our possible or assumed future results of operations, business strategies, financing plans, competitive position, industry environment, potential growth opportunities, the effects of future regulation and the effects of competition. Forward-looking statements include all statements that are not historical facts and can be identified by the use of forward-looking terminology such as the words “believe,” “expect,” “anticipate,” “intend,” “plan,” “estimate” or similar expressions.
Forward-looking statements involve risks, uncertainties and assumptions. Actual results may differ materially from those expressed in the forward-looking statements. You should understand that many important factors, in addition to those discussed elsewhere in this report, could cause our results to differ materially from those expressed in the forward-looking statements. Some of these factors are described in Item 1A. Risk Factors of the 2012 Form 10-K and include, without limitation, our competitive environment, the business cycles and credit risks of our merchants, chargeback liability, merchant attrition, problems with our sponsor banks, our relationships with third-party bankcard payment processors, our inability to pass increased interchange fees along to our merchants, economic conditions, systems failures and government regulation.

Overview
General
Our primary business is to provide bankcard payment processing services to merchants in the United States. This involves facilitating the exchange of information and funds between merchants and cardholders' financial institutions, providing end-to-end electronic payment processing services to merchants, including merchant set-up and training, transaction authorization and electronic draft capture, clearing and settlement, merchant accounting, merchant assistance and support, and risk management. Our card-accepting customers primarily fall into two categories: our core small and mid-sized merchants

28

Table of Contents


(referred to as "Small and Midsized Enterprises," or “SME merchants”) and Network Services merchants, predominately petroleum industry merchants of all sizes (referred to as “Network Services Merchants”). We provide additional services such as full-service payroll processing and related tax filing services, marketing solutions including loyalty and gift cards which we provide through Heartland Marketing Solutions, and we sell and rent point-of-sale devices. We also provide school nutrition, point-of-sale solutions, and associated payment solutions, including online prepayment solutions, through Heartland School Solutions, open- and closed-loop payment solutions and higher education loan services to colleges and universities through Campus Solutions, and prepaid and stored-value card solutions through Micropayments.

We sold our interest in Collective POS Solutions Ltd. ("CPOS") in a transaction settled on January 31, 2013. CPOS has historically represented an insignificant component of our financial position and results of operations. However, as further disclosed elsewhere in the notes to the condensed consolidated financial statements, we recognized a gain on the sale of CPOS in the first quarter of 2013. As a result, we presented the net assets of CPOS as held for sale at December 31, 2012 and presented the results of operations for CPOS as a discontinued operation for all periods presented.

At September 30, 2013, we provided our bankcard payment processing services to 169,034 active SME merchants located across the United States. This compares to 169,994 active SME bankcard merchants at December 31, 2012, and 172,430 active SME bankcard merchants at September 30, 2012. At September 30, 2013, we provided bankcard payment processing services through Network Services to approximately 813 merchants with approximately 43,056 locations. According to The Nilson Report, in 2012 we were the 5th largest card acquirer in the United States ranked by transaction count representing 3.3 billion transactions and the 9th largest acquirer by processed dollar volume, which consists of both credit and debit Visa, MasterCard, American Express, Discover, Diners Club, and JCB transactions.
Our total bankcard processing volume for the three months ended September 30, 2013 was $27.0 billion, a 1.9% increase from the $26.5 billion processed during the three months ended September 30, 2012. Our total bankcard processing volume for the nine months ended September 30, 2013 was $77.4 billion, a 2.0% increase from the $75.9 billion processed during the nine months ended September 30, 2012. Our SME bankcard processing volume for the three and nine months ended September 30, 2013 was $19.6 billion and $56.2 billion, respectively, increases of 3.9% and 4.0%, respectively, over the three and nine months ended September 30, 2012, reflecting increases in same store sales growth and new SME merchants installed. Our bankcard processing volume for the three and nine months ended September 30, 2013 also includes $7.4 billion and $21.1 billion, respectively, of settled volume for Network Services Merchants, compared to $7.4 billion and $21.2 billion, respectively, for the three and nine months ended September 30, 2012. Bankcard processing volume for the three and nine months ended September 30, 2013 and 2012 was as follows:
 
Three Months Ended September 30,
 
Nine Months Ended September 30,
 
2013
 
2012
 
2013
 
2012
 
(In millions)
SME merchants
$
19,561

 
$
18,818

 
$
56,233

 
$
54,089

Network Services Merchants
7,400

 
7,434

 
21,127

 
21,238

Canada (a)

 
205

 
59

 
563

Total bankcard processing volume (b)
$
26,961

 
$
26,457

 
$
77,419

 
$
75,890

(a) Canadian operations were discontinued as a result of the sale of CPOS in January of 2013.
(b) Bankcard processing volume includes volume for credit and signature debit transactions.

Merchant attrition is expected in the card payment processing industry in the ordinary course of business. We experience attrition in merchant bankcard processing volume resulting from several factors, including business closures, transfers of merchants' accounts to our competitors and account closures that we initiate due to heightened credit risks relating to, or contract breaches by, merchants, and (when applicable) same store sales contraction. We measure SME processing volume attrition against all SME merchants that were processing with us in the same month a year earlier. During the three months ended September 30, 2013, we experienced a 13.1% average annualized attrition in our SME bankcard processing volume and for the nine months ended September 30, 2013 we experienced annualized attrition of 12.9%. During 2012, 2011 and 2010, we experienced average annual attrition in our SME bankcard processing volume of 12.8%, 13.5% and 15.3%, respectively.

In our SME business, we measure same store sales growth as the change in bankcard processing volume for all bankcard merchants that were processing with us in the same month a year earlier. During the three months ended September 30, 2013, same store sales grew 1.6% on average, compared to 1.8% in the quarter ended September 30, 2012 and 2.2% on average in 2012. Same store sales growth results from the combination of the increasing use by consumers of bankcards for the purchase of goods and services at the point-of-sale, and sales growth experienced by our retained SME bankcard merchants.

29

Table of Contents


Historically, our same store sales experience has tracked overall economic conditions. The following table compares our same store sales growth during 2013, 2012, and 2011:
Same Store Sales Growth
2013
 
2012
 
2011
First Quarter
2.2
%
 
3.4
%
 
3.2
%
Second Quarter
1.9
%
 
2.2
%
 
2.5
%
Third Quarter
1.6
%
 
1.8
%
 
2.3
%
Fourth Quarter

 
1.5
%
 
2.5
%
Full Year

 
2.2
%
 
2.6
%
We measure the overall production of our sales force by the level of new gross margin installed, which reflects the expected first-year's gross profit from a merchant contract after deducting processing and servicing costs associated with that revenue. We measure installed margin primarily for our SME card processing, payroll processing and loyalty and gift marketing businesses. Our newly installed gross margin for the three months ended September 30, 2013 increased 28.0% and for the nine months ended September 30, 2013 our gross margin increased 17.9% from the gross margin we installed during the three and nine months ended September 30, 2012, respectively. We attribute this increase in newly installed gross margin to growth in the number of salespersons in our sales force and improved individual productivity achieved by these salespersons. We expect to drive increases in year-over-year installed margin in future periods primarily by increasing our Relationship Manager and Territory Manager count. Our combined Relationship Managers and Territory Managers count amounted to 764, 739 and 851 at September 30, 2012, December 31, 2012 and September 30, 2013, respectively. In addition, Ovation Payroll, Inc. ("Ovation") employed 29 sales persons as of September 30, 2013 and December 31, 2012 and as of September 30, 2013, we employed an additional 12 Senior Product Advisors, primarily payroll specialists, who have augmented our generalist SME sales force.
 
The bankcard revenue we earn in our SME business is recurring in nature, as we typically enter into three-year service contracts with our card processing SME merchants that, in order to qualify for the agreed-upon pricing, require the merchant to achieve bankcard processing volume minimums. Most of our SME revenue is from payment processing fees, which are a combination of a fee equal to a percentage of the dollar amount of each transaction we process plus a flat fee per transaction. We make mandatory payments of interchange fees to the card issuer through the card networks and dues, assessments and other network fees to Visa, MasterCard and Discover. Our SME gross bankcard processing revenue is largely driven by the Visa and MasterCard volume processed by our merchants. We also realize card processing revenues from processing transactions for our SME merchants accepting American Express and from processing Discover transactions.

In contrast to SME card processing revenues, revenues from our Network Services Merchants are largely driven by the number of transactions we process (whether settled, or only authorized), not our processing volume, as the merchants which comprise Network Services' customer base pay on a per transaction basis for processing services. Additionally, we provide authorization, settlement and account servicing services on our front and back end systems for American Express transactions for larger merchants, and merchants signed to American Express by other processors; for those services we receive compensation from American Express on a per transaction basis. The number of transactions we processed for Network Services Merchants and American Express for the three and nine months ended September 30, 2013 and 2012 were as follows:
 
Three Months Ended September 30,
 
Nine Months Ended September 30,
 
2013
 
2012
 
2013
 
2012
 
(In thousands)
Network Services Merchants:
 
 
 
 
 
 
 
Settled
256,060

 
254,977

 
730,763

 
724,610

Authorized
638,810

 
668,310

 
1,769,183

 
1,895,496

American Express (a)
8,201

 
8,275

 
23,979

 
24,282

Total
903,071

 
931,562

 
2,523,925

 
2,644,388

(a) Includes only those transactions not eligible for residual compensation

Our ability to manage our front-end authorization systems, HPS Exchange, VAPS and NWS, provides us greater control of the electronic transaction process, allow us to offer our merchants a differentiated product offering, and offer economies of scale that we expect will increase our long-term profitability. During the three months ended September 30, 2013 and 2012, approximately 93% and 95%, respectively, of our SME transactions were processed through HPS Exchange. All of our Network Services transactions were processed through VAPS or NWS.

We provide clearing, settlement and merchant accounting services through our own internally developed back-end processing system, Passport. Passport enables us to customize these services to the needs of our Relationship Managers and

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merchants. At both September 30, 2013 and 2012, approximately 99% of total SME bankcard merchants were processing on Passport and all Network Services settled transactions were processed on Passport.
We provide payroll processing services throughout the United States. On December 31, 2012, we acquired Ovation, adding over 10,000 customers to our existing payroll business. At September 30, 2013, we processed payroll for 23,360 customers, including Ovation's, an increase of 89.9% from 12,301 payroll customers at September 30, 2012 and an increase of 3.6% from 22,553 payroll customers at December 31, 2012. In the nine months ended September 30, 2013, we installed 4,559 new payroll processing customers, including Ovation's installation activity, while for the 2012 full year we installed 3,399 new payroll customers. We operate a comprehensive payroll management system, which we refer to as PlusOne Payroll, that streamlines all aspects of the payroll process to enable time and cost savings. The PlusOne Payroll platform enables us to process payroll on a large scale and provide customizable solutions for businesses of all sizes. The acquisition of Ovation will add scale to our PlusOne Payroll platform, leveraging operating costs once conversion is complete, and also added management, 29 salespersons to our SME sales force, a new sales approach including an affinity partner network and enhanced product and servicing capabilities.

We provide school nutrition, point-of-sale solutions, and associated payment solutions including online prepayment, to K to 12 schools throughout the United States. At both September 30, 2013 and 2012, our Heartland School Solutions business provided services to over 29,000 public and private schools. Our Heartland School Solutions business has been built through a series of five acquisitions from 2010 through 2012.

We provide open- and closed- loop payment solutions and higher education loan services to campuses through-out the United States and Canada. At September 30, 2013, our Campus Solutions business served more than 2,000 colleges and universities, compared to approximately 200 at September 30, 2012. The increase reflects our acquisition of Educational Computer Systems, Inc. ("ECSI") on December 14, 2012, expanding our Campus Solutions business into higher education and post-graduate school student services, including student loan servicing.

Third Quarter of 2013 Financial Results
Our financial results for the three months ended September 30, 2013, as compared to the three months ended September 30, 2012, benefited from 9.5% year-over-year growth in net revenue, partially offset by increases of 10.8% in processing and servicing costs and 13.8% in general and administrative expenses. For the three months ended September 30, 2013, we recorded net income from continuing operations attributable to Heartland of $22.0 million, or $0.58 per share, compared to $18.9 million, or $0.47 per share, for the three months ended September 30, 2012. The following is a summary of our financial results for the three months ended September 30, 2013:

Net revenue, which we define as total revenues less interchange fees and dues, assessments and fees, increased $13.3 million, or 9.5%, from $139.9 million in the three months ended September 30, 2012 to $153.2 million in the three months ended September 30, 2013. The increase in net revenue was driven by growth in card processing net revenue and increases in revenues for Payroll processing and Campus Solutions, primarily reflecting the 2012 acquisitions of Ovation and ECSI, respectively.
During the three months ended September 30, 2013, our SME processing volume increased 3.9% to $19.6 billion from $18.8 billion during the three months ended September 30, 2012. We earn percentage-based revenues on our SME processing volume. The year-over-year increase reflects same store sales growth and the addition of SME merchants whose processing volume and net revenue exceeded that of merchants who attrited in the same period.
Our processing and servicing expenses increased $5.9 million, or 10.8%, from $54.3 million in the three months ended September 30, 2012, to $60.2 million in the three months ended September 30, 2013. The increase in processing and servicing expenses was due to increased costs associated with processing and servicing higher SME bankcard processing volume, increased residual commission expense, higher merchant losses and increased cost of sales and servicing related to higher Heartland School Solutions, Campus Solutions, Payroll processing, and equipment-related revenues. Partially offsetting these increases was a decrease in service center costs.
Our general and administrative expenses increased 13.8%, or $5.1 million, from $36.8 million in the three months ended September 30, 2012 to $41.9 million in the three months ended September 30, 2013. General and administrative expenses in the three months ended September 30, 2013 included $0.7 million for our periodic sales and servicing organization summit which was held in October 2013. Excluding these summit expenses, our general and administrative expenses for the three months ended September 30, 2013 increased $4.4 million, or 11.9%, primarily due to a $2.9 million increase in personnel costs. The increase in personnel costs primarily

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reflects the 2012 acquisitions of ECSI and Ovation, as well as other headcount increases. The remaining increase in general and administrative expenses resulted from our acquisitions, as well as to support increased investments in various growth initiatives. General and administrative expenses as a percentage of net revenue for the three months ended September 30, 2013 was 27.3%, up from 26.3% for the three months ended September 30, 2012.
Primarily as a result of the 9.5% growth achieved in net revenue, our income from operations, which we also refer to as operating income, increased $2.1 million to $34.9 million for the three months ended September 30, 2013, from $32.8 million for the three months ended September 30, 2012. Our Operating Margin, which we measure as operating income divided by net revenue, was 22.8% for the three months ended September 30, 2013, compared to 23.4% for the three months ended September 30, 2012.
See “— Results of Operations — Three Months Ended September 30, 2013 Compared to Three Months Ended September 30, 2012” for a more detailed discussion of our third quarter financial results.

Critical Accounting Estimates
The discussion and analysis of our financial condition and results of operations are based on our Condensed Consolidated Financial Statements, which have been prepared in accordance with accounting principles generally accepted in the United States. These Condensed Consolidated Financial Statements are unaudited. In our opinion, the unaudited condensed consolidated financial statements include all normal recurring adjustments necessary for a fair presentation of our financial position at September 30, 2013, our results of operations, our changes in stockholders' equity and our cash flows for the nine months ended September 30, 2013 and 2012. Results of operations reported for interim periods are not necessarily indicative of the results to be expected for the year ending December 31, 2013. The preparation of these financial statements requires us to make estimates and judgments that affect the reported amounts of assets, liabilities, revenue and expenses. Actual results could differ from those estimates. Our significant accounting policies are more fully described in Note 2 to our Condensed Consolidated Financial Statements included elsewhere in this report and in our 2012 Form 10-K.

Our critical accounting estimates and judgments have not changed materially from those reported in Item 7 Management's Discussion and Analysis of Financial Condition and Results of Operations in our 2012 Form 10-K.


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Results of Operations
Three Months Ended September 30, 2013 Compared to Three Months Ended September 30, 2012
The following table shows certain income statement data as a percentage of net revenue for the periods indicated (in thousands of dollars):
 
Three Months Ended
September 30,
 
% of Net
Revenue
 
Three Months Ended
September 30,
 
% of Net
Revenue
 
Change
 
2013
 
 
2012
 
 
Amount
%
Net revenue:
 
 
 
 
 
 
 
 
 
 
Total revenues
$
557,129

 
 
 
$
530,677

 
 
 
$
26,452

5.0
 %
Less: Interchange
350,734

 
 
 
336,628

 
 
 
14,106

4.2
 %
Less: Dues, assessments and fees
53,165

 
 
 
54,121

 
 
 
(956
)
(1.8
)%
          Total net revenue
153,230

 
100.0
 %
 
139,928

 
100.0
 %
 
13,302

9.5
 %
 
 
 
 
 
 
 
 
 
 
 
Expenses
 
 
 
 
 
 
 
 
 
 
Processing and servicing
60,195

 
39.3
 %
 
54,344

 
38.8
 %
 
5,851

10.8
 %
Customer acquisition costs
10,838

 
7.1
 %
 
10,647

 
7.6
 %
 
191

1.8
 %
Depreciation and amortization
5,454

 
3.6
 %
 
5,344

 
3.8
 %
 
110

2.1
 %
       General and administrative
41,871

 
27.3
 %
 
36,787

 
26.3
 %
 
5,084

13.8
 %
   Total expenses
118,358

 
77.2
 %
 
107,122

 
76.6
 %
 
11,236

10.5
 %
Income from operations
34,872

 
22.8
 %
 
32,806

 
23.4
 %
 
2,066

6.3
 %
Other income (expense):
 
 
 
 
 
 
 
 
 
 
Interest income
29

 
 %
 
31

 
 %
 
(2
)
(6.5
)%
Interest expense
(1,243
)
 
(0.8
)%
 
(938
)
 
(0.7
)%
 
(305
)
(32.5
)%
Provision for processing system intrusion costs
(13
)
 
 %
 
(290
)
 
(0.2
)%
 
277

95.5
 %
Other, net
103

 
0.1
 %
 
(921
)
 
(0.7
)%
 
1,024

111.2
 %
Total other (expense) income
(1,124
)
 
(0.7
)%
 
(2,118
)
 
(1.5
)%
 
994

46.9
 %
Income from continuing operations before
     income taxes
33,748

 
22.0
 %
 
30,688

 
21.9
 %
 
3,060

10.0
 %
Provision for income taxes
11,857

 
7.7
 %
 
11,745

 
8.4
 %
 
112

1.0
 %
Net income from continuing operations
21,891

 
14.3
 %
 
18,943

 
13.5
 %
 
2,948

15.6
 %
Income from discontinued operations, net of tax

 
 %
 
624

 
0.4
 %
 
(624
)
(100.0
)%
Net income
21,891

 
14.3
 %
 
19,567

 
14.0
 %
 
2,324

11.9
 %
Less: Net income (loss) attributable to
          noncontrolling interests
 
 
 
 
 
 
 
 
 
 
         Continuing operations
(90
)
 
(0.1
)%
 

 
 %
 
(90
)


         Discontinued operations

 
 %
 
187

 
0.1
 %
 
(187
)
(100.0
)%
Net income attributable to Heartland
$
21,981

 
14.3
 %
 
$
19,380

 
13.8
 %
 
$
2,601

13.4
 %

Total Revenues. Total revenues increased by 5.0%, from $530.7 million in the three months ended September 30, 2012 to $557.1 million in the three months ended September 30, 2013, primarily as a result of a $19.4 million, or 3.8% increase in gross processing revenues. The breakout of our total revenues for the three months ended September 30, 2013 and 2012 was as follows (in thousands of dollars):
 
Three Months Ended
September 30,
 
Change from
Prior Year
 
2013
 
2012
 
Amount
 
%
Processing revenues, gross (a)
$
533,346

 
$
513,942

 
$
19,404

 
3.8
%
Payroll processing revenues
10,578

 
5,053

 
5,525

 
109.3
%
Equipment-related revenues
13,205

 
11,682

 
1,523

 
13.0
%
    Total revenues
$
557,129

 
$
530,677

 
$
26,452

 
5.0
%
(a)
Includes Visa, MasterCard, American Express and Discover bankcard processing revenues, American Express fees, check processing fees, customer service fees, gift card, loyalty, Heartland School Solutions, loan servicing and other miscellaneous revenue.
Processing revenues, gross. Further breakout of our gross processing revenues for the three months ended September 30, 2013 and 2012 was as follows (in thousands of dollars):

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Three Months Ended
September 30,
 
Change from
Prior Year
 
 
2013
 
2012
 
Amount
 
%
Merchant card processing revenue:
 
 
 
 
 
 
 
 
    SME card processing
 
$
479,475

 
$
463,458

 
$
16,017

 
3.5
 %
    Network Services card processing
 
37,238

 
38,512

 
(1,274
)
 
(3.3
)%
 
 
516,713

 
501,970

 
14,743

 
2.9
 %
Heartland School Solutions revenue
 
7,771

 
7,572

 
199

 
2.6
 %
Campus Solutions revenue
 
6,589

 

 
6,589

 


Prepaid card revenue
 
2,273

 
3,922

 
(1,649
)
 
(42.0
)%
Other miscellaneous revenue
 

 
478

 
(478
)
 
(100.0
)%
         Total Processing Revenues, Gross
 
$
533,346

 
$
513,942

 
$
19,404

 
3.8
 %
The $19.4 million increase in gross processing revenues from $513.9 million in the three months ended September 30, 2012 to $533.3 million in the three months ended September 30, 2013 was primarily due to higher SME card processing, Heartland School Solutions, and Campus Solutions revenues.
Our gross SME merchant card processing revenues for the three months ended September 30, 2013 increased $16.0 million, or 3.5%, primarily due to the increase in SME bankcard processing volume. For the three months ended September 30, 2013, our SME bankcard processing volume increased 3.9% to $19.6 billion, compared to $18.8 billion for the three months ended September 30, 2012, reflecting increases for same store sales growth and new SME merchants installed.

Network Services card processing revenues reflect the 256 million transactions it settled, representing $7.4 billion in processing volume, and the 639 million transactions it authorized through its front-end card processing systems during the three months ended September 30, 2013, as compared to the 255 million transactions it settled, representing $7.4 billion in processing volume, and the 668 million transactions it authorized through its front-end card processing systems during the three months ended September 30, 2012. We report Network Services’ settled bankcard processing revenues net of credit interchange and dues and assessments because the daily cash settlement with Network Services Merchants is on a net basis. The decrease in Network Services card processing revenues of $1.3 million , or 3.3%, for the three months ended September 30, 2013 compared to the three months ended September 30, 2012 is due primarily to a renegotiated contract with a large national petroleum industry customer and a decrease in the number of locations we serve at a large retail merchant.

Also contributing to the growth in our processing revenues for the three months ended September 30, 2013 were the processing revenues generated by our Heartland School Solutions and Campus Solutions businesses. The increase in Heartland School Solutions and Campus Solutions processing revenues for the three months ended September 30, 2013 reflects acquisitions we made in 2012 ( see "— Liquidity and Capital Resources” for detail on these acquisitions) as well as growth in the number of parents and students using electronic payments. Partially offsetting these increases was a decrease in Prepaid card revenue primarily related to the termination of our contract with a large Heartland Marketing Solutions customer in the fourth quarter of 2012 and lower prepaid card revenues relating to the sale of a group of merchant contracts that occurred in March 2013.

Payroll processing revenues. Payroll processing revenues, which include fees earned on payroll processing services and interest income earned on funds held for customers, increased by 109.3%, from $5.1 million in the three months ended September 30, 2012 to $10.6 million in the three months ended September 30, 2013, primarily due to an 89.9% increase in the total number of payroll processing customers from 12,301 at September 30, 2012 to 23,360 at September 30, 2013. This increase in payroll customers reflects our 2012 acquisition of Ovation. ( see "— Liquidity and Capital Resources” for detail on this acquisition).
Equipment-related revenue. Equipment-related income increased by 13.0%, from $11.7 million in the three months ended September 30, 2012 to $13.2 million in the three months ended September 30, 2013, primarily due to an increase in sales of equipment in our Micropayments business as a result of increased sales of our laundry payment systems. The following table summarizes our equipment-related income for the three months ended September 30, 2013 and 2012 (in thousands of dollars):

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Three Months Ended
September 30,
 
Change from
Prior Year
Equipment-related revenue
 
2013
 
2012
 
Amount
 
%
Card processing
 
$
3,300

 
$
3,392

 
$
(92
)
 
(2.7
)%
Heartland School Solutions
 
4,379

 
4,544

 
(165
)
 
(3.6
)%
Micropayments
 
3,467

 
1,843

 
1,624

 
88.1
 %
Campus Solutions
 
1,737

 
1,634

 
103

 
6.3
 %
Other
 
322

 
269

 
53

 
19.7
 %
    Total equipment-related revenue
 
$
13,205

 
$
11,682

 
$
1,523

 
13.0
 %

Net revenue. Net revenue, which we define as total revenues less interchange fees and dues, assessments and fees, increased 9.5% from $139.9 million in the three months ended September 30, 2012, to $153.2 million in the three months ended September 30, 2013. The increase in net revenue was driven primarily by increases in SME bankcard processing volume, and increases in revenues from Network Services, Heartland School Solutions, Payroll processing, Campus Solutions and equipment-related revenue. Partially offsetting these increases was the decrease in Prepaid card revenue. The following table summarizes our Net revenue components for the three months ended September 30, 2013 and 2012 (in thousands of dollars):
 
 
Three Months Ended
September 30,
 
Change from
Prior Year
 
 
2013
 
2012
 
Amount
 
%
Merchant card processing revenue:
 
 
 
 
 
 
 
 
    SME card processing
 
$
479,475

 
$
463,458

 
 
 
 
    Less: Interchange, dues, assessments and fees
 
(379,575
)
 
(364,370
)
 
 
 
 
        SME card processing net revenue
 
99,900

 
99,088

 
$
812

 
0.8
 %
    Network Services card processing
 
37,238

 
38,512

 
 
 
 
    Less: Interchange, dues, assessments and fees
 
(24,324
)
 
(26,379
)
 
 
 
 
        Network Services card processing net revenue
 
12,914

 
12,133

 
781

 
6.4
 %
  Card processing net revenue
 
112,814

 
111,221

 
1,593

 
1.4
 %
Heartland School Solutions revenue
 
7,771

 
7,572

 
199

 
2.6
 %
Prepaid card revenue
 
2,273

 
3,922

 
(1,649
)
 
(42.0
)%
Campus Solutions revenue
 
6,589

 

 
6,589

 


Other miscellaneous revenue
 

 
478

 
(478
)
 
(100.0
)%
  Processing net revenue
 
129,447

 
123,193

 
6,254

 
5.1
 %
Payroll processing revenues
 
10,578

 
5,053

 
5,525

 
109.3
 %
Equipment-related revenues
 
13,205

 
11,682

 
1,523

 
13.0
 %
    Total net revenue
 
$
153,230

 
$
139,928

 
$
13,302

 
9.5
 %

Total expenses. Total expenses increased 10.5% from $107.1 million in the three months ended September 30, 2012 to $118.4 million in the three months ended September 30, 2013, primarily due to increases in Processing and servicing and General and administrative expenses. Total expenses represented 77.2% of total net revenues in the three months ended September 30, 2013 compared to 76.6% in the three months ended September 30, 2012.

Processing and servicing expense for the three months ended September 30, 2013 increased by $5.9 million, or 10.8%, compared with the three months ended September 30, 2012. The increase in processing and servicing expenses was due to increased costs associated with processing and servicing higher SME bankcard processing volume, increased residual commission expense, higher merchant losses and increased cost of sales and servicing related to higher Heartland School Solutions, Campus Solutions, Payroll processing, and equipment-related revenues. Partially offsetting these increases was a decrease in service center costs. As a percentage of net revenue, processing and servicing expense increased to 39.3% for the three months ended September 30, 2013 compared with 38.8% for the three months ended September 30, 2012.
Customer acquisition costs for the three months ended September 30, 2013 increased by $0.2 million, or 1.8% compared with the three months ended September 30, 2012. Customer acquisition costs for the three months ended September 30, 2013 and 2012 included the following components (in thousands of dollars):

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Three Months Ended September 30,
 
2013
 
2012
Amortization of signing bonuses, net
$
6,852

 
$
7,364

Amortization of capitalized customer deferred acquisition costs
4,606

 
3,885

Increase in accrued buyout liability
4,935

 
3,889

Capitalized customer deferred acquisition costs
(5,555
)
 
(4,491
)
Total customer acquisition costs
$
10,838

 
$
10,647


Depreciation and amortization expenses were $5.5 million in the three months ended September 30, 2013, up 2.1% from the three months ended September 30, 2012. Most of our investments in information technology have supported the continuing development of HPS Exchange, Passport and other processing-related initiatives. Depreciation and amortization expense recorded on these investments is included in Processing and servicing expense. Additionally, we capitalized salaries, fringe benefits and other expenses incurred by our employees that worked on internally developed software projects and outsourced programming. Amortization does not begin on the internally developed software until the project is complete and placed in service, at which time we begin to amortize the asset over expected lives of three to five years. The amount capitalized increased from $6.1 million in the three months ended September 30, 2012 to $10.1 million in the three months ended September 30, 2013. The total amount of capitalized costs for projects placed in service in the three months ended September 30, 2013 and 2012 was $5.8 million and $10.4 million, respectively.
General and administrative. General and administrative expenses increased 13.8%, or $5.1 million, from $36.8 million in the three months ended September 30, 2012 to $41.9 million in the three months ended September 30, 2013. General and administrative expenses in the three months ended September 30, 2013 included $0.7 million for our periodic sales and servicing organization summit which was held in October 2013. Excluding these summit expenses our general and administrative expenses for the three months ended September 30, 2013 increased $4.4 million, or 11.9%, primarily due to a $2.9 million increase in personnel costs. This increase in personnel costs primarily reflects the 2012 acquisitions of ECSI and Ovation, as well as other headcount increases. The remaining increase in other general and administrative expenses also resulted from our acquisitions, as well as to support increased investments in various growth initiatives. General and administrative expenses as a percentage of total net revenue for the three months ended September 30, 2013 were 27.3%, an increase from 26.3% for the three months ended September 30, 2012.
Income from operations. Primarily as a result of the 9.5% increase in net revenue, our income from operations, which we also refer to as operating income, improved to $34.9 million for the three months ended September 30, 2013, from $32.8 million for the three months ended September 30, 2012. Our operating margin, which we measure as operating income divided by net revenue, was 22.8% for the three months ended September 30, 2013, compared to 23.4% for the three months ended September 30, 2012.
Interest expense. Interest expense for the three months ended September 30, 2013 was $1.2 million, compared with $0.9 million for the three months ended September 30, 2012. Interest expense in both periods includes interest incurred under our Credit Facilities and interest we recorded on payables to our sponsor banks. The increase in interest expense reflects higher borrowings under our Revolving Credit Facility. See “—Liquidity and Capital Resources—Credit Facilities” for more detail on our borrowings.
Other income (expense), net. Other income (expense), net for the three months ended September 30, 2012 included pre-tax charges of $0.9 million related primarily to write downs of capitalized information technology development projects.

Income taxes. Income taxes for the three months ended September 30, 2013 were an expense of $11.9 million, reflecting an effective tax rate of 35.1%. This compares to income tax expense of $11.7 million for the three months ended September 30, 2012, reflecting an effective tax rate of 38.3%. The decrease in our effective tax rate for the three months ended September 30, 2013, as compared to September 30, 2012, is due to the recognition of research and development credits. On January 2, 2013, the American Taxpayer Relief Act of 2012 ("ATR Act") was enacted which included an extension of the federal research and development credit retroactively to 2012 and prospectively through 2013. We recognized the effects of the research and development credits in the three months ended September 30, 2013 in conjunction with filing our 2012 tax return.

Income from discontinued operations, net of income tax. Income from discontinued operations, net of income tax reflects the results of operations from our interest in CPOS for the three months ended September 30, 2012, which we sold in a transaction settled on January 31, 2013. We presented the net assets of CPOS as held for sale at December 31, 2012 and presented the results of operations for CPOS as a discontinued operation for all periods presented.


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Table of Contents


Net income attributable to Heartland. As a result of the above factors, we recorded net income of $22.0 million for the three months ended September 30, 2013. This compares to a net income of $19.4 million for the three months ended September 30, 2012.

Nine Months Ended September 30, 2013 Compared to Nine Months Ended September 30, 2012
The following table shows certain income statement data as a percentage of net revenue for the periods indicated (in thousands of dollars):
 
Nine Months Ended
September 30,
 
% of Net
Revenue
 
Nine Months Ended
September 30,
 
% of Net
Revenue
 
Change
 
2013
 
 
2012
 
 
Amount
%
 
 
 
 
 
 
 
 
 
 
 
Net revenue:
 
 
 
 
 
 
 
 
 
 
Total revenues
$
1,604,992

 
 
 
$
1,513,471

 
 
 
$
91,521

6.0
 %
Less: Interchange
1,003,039

 
 
 
965,318

 
 
 
37,721

3.9
 %
Less: Dues, assessments and fees
152,146

 
 
 
150,494

 
 
 
1,652

1.1
 %
         Total net revenue
449,807

 
100.0
 %
 
397,659

 
100.0
 %
 
52,148

13.1
 %
 
 
 
 
 
 
 
 
 
 
 
Expenses:
 
 
 
 
 
 
 
 
 
 
Processing and servicing
177,968

 
39.6
 %
 
165,910

 
41.7
 %
 
12,058

7.3
 %
Customer acquisition costs
31,554

 
7.0
 %
 
33,346

 
8.4
 %
 
(1,792
)
(5.4
)%
Depreciation and amortization
14,066

 
3.1
 %
 
14,168

 
3.6
 %
 
(102
)
(0.7
)%
General and administrative
131,242

 
29.2
 %
 
99,645

 
25.1
 %
 
31,597

31.7
 %
Total expenses
354,830

 
78.9
 %
 
313,069

 
78.7
 %
 
41,761

13.3
 %
Income from operations
94,977

 
21.1
 %
 
84,590

 
21.3
 %
 
10,387

12.3
 %
Other income (expense):
 
 
 
 
 
 
 
 
 
 
Interest income
95

 
 %
 
169

 
 %
 
(74
)
(43.8
)%
Interest expense
(3,746
)
 
(0.8
)%
 
(2,544
)
 
(0.6
)%
 
(1,202
)
(47.2
)%
Provision for processing system intrusion costs
(252
)
 
(0.1
)%
 
(528
)
 
(0.1
)%
 
276

52.3
 %
Other, net
182

 
 %
 
(925
)
 
(0.2
)%
 
1,107

119.7
 %
Total other (expense) income
(3,721
)
 
(0.8
)%
 
(3,828
)
 
(1.0
)%
 
107

2.8
 %
Income from continuing operations before
     income taxes
91,256

 
20.3
 %
 
80,762

 
20.3
 %
 
10,494

13.0
 %
Provision for income taxes
34,039

 
7.6
 %
 
30,893

 
7.8
 %
 
3,146

10.2
 %
Net income from continuing operations
57,217

 
12.7
 %
 
49,869

 
12.5
 %
 
7,348

14.7
 %
Income from discontinued operations,
         net of income tax
3,970

 
0.9
 %
 
1,512

 
0.4
 %
 
2,458

162.6
 %
Net income
61,187

 
13.6
 %
 
51,381

 
12.9
 %
 
9,806

19.1
 %
Less: Net income (loss) attributable to
         noncontrolling interests
 
 
 
 
 
 
 
 
 
 
         Continuing operations
(90
)
 
 %
 

 
 %
 
$
(90
)


         Discontinued operations
56

 
 %
 
446

 
0.1
 %
 
$
(390
)
(87.4
)%
Net income attributable to Heartland
$
61,221

 
13.6
 %
 
$
50,935

 
12.8
 %
 
$
10,286

20.2
 %

Total Revenues. Total revenues increased by 6.0% from $1,513.5 million in the nine months ended September 30, 2012 to $1,605.0 million in the nine months ended September 30, 2013, primarily as a result of a $69.1 million, or 4.7% increase in gross processing revenues. The breakout of our total revenues for the nine months ended September 30, 2013 and 2012 was as follows (in thousands of dollars):
 
Nine Months Ended
September 30,
 
Change from
Prior Year
 
2013
 
2012
 
Amount
 
%
Processing revenues, gross (a)
$
1,537,455

 
$
1,468,316

 
$
69,139

 
4.7
%
Payroll processing revenues
33,648

 
16,279

 
17,369

 
106.7
%
Equipment-related revenues
33,889

 
28,876

 
5,013

 
17.4
%
    Total revenues
$
1,604,992

 
$
1,513,471

 
$
91,521

 
6.0
%
(a)
Includes Visa, MasterCard, American Express and Discover bankcard processing revenues, American Express fees, check processing fees, customer service fees, gift card, loyalty, Heartland School Solutions, loan servicing and other miscellaneous revenue.

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Processing revenues, gross. Further breakout of our gross processing revenues for the nine months ended September 30, 2013 and 2012 was as follows (in thousands of dollars):
 
 
Nine Months Ended
September 30,
 
Change from
Prior Year
 
 
2013
 
2012
 
Amount
 
%
Merchant card processing revenue:
 
 
 
 
 
 
 
 
    SME card processing
 
$
1,375,007

 
$
1,325,592

 
$
49,415

 
3.7
 %
    Network Services card processing
 
105,865

 
110,107

 
(4,242
)
 
(3.9
)%
 
 
1,480,872

 
1,435,699

 
45,173

 
3.1
 %
Heartland School Solutions revenue
 
27,031

 
18,557

 
8,474

 
45.7
 %
Campus Solutions revenue
 
21,778

 

 
21,778

 


Prepaid card revenue
 
7,774

 
12,579

 
(4,805
)
 
(38.2
)%
Other miscellaneous revenue
 

 
1,481

 
(1,481
)
 
(100.0
)%
    Total Processing Revenues, Gross
 
$
1,537,455

 
$
1,468,316

 
$
69,139

 
4.7
 %

The $69.1 million increase in gross processing revenues from $1,468.3 million in the nine months ended September 30, 2012 to $1,537.5 million in the nine months ended September 30, 2013 was primarily due to higher SME card processing, Heartland School Solutions, and Campus Solutions revenues.
Our gross SME merchant card processing revenues for the nine months ended September 30, 2013 increased $49.4 million, or 3.7%, primarily due to the increase in SME bankcard processing volume. For the nine months ended September 30, 2013, our SME bankcard processing volume increased 4.0% to $56.2 billion, compared to $54.1 billion for the nine months ended September 30, 2012, reflecting increases for same store sales growth and new SME merchants installed.
Network Services card processing revenues reflect the 731 million transactions it settled, representing $21.1 billion in processing volume, and the 1,769 million transactions it authorized through its front-end card processing systems during the nine months ended September 30, 2013, as compared to the 725 million transactions it settled, representing $21.2 billion in processing volume, and the 1,895 million transactions it authorized through its front-end card processing systems during the nine months ended September 30, 2012. We report Network Services' settled bankcard processing revenues net of credit interchange and dues and assessments because the daily cash settlement with Network Services Merchants is on a net basis. The decrease in Network Services card processing revenues of $4.2 million, or 3.9%, for the nine months ended September 30, 2013 compared to the nine months ended September 30, 2012 is due primarily to a renegotiated contract with a large national petroleum industry customer and a decrease in the number of locations we serve at a large retail merchant.

Also contributing to our growth in processing revenues for the nine months ended September 30, 2013 were the processing revenues generated by our Heartland School Solutions business and our Campus Solutions business. The increase in Heartland School Solutions and Campus Solutions processing revenues for the nine months ended September 30, 2013 reflects acquisitions we made in 2012 (see "— Liquidity and Capital Resources” for a detail on these acquisitions). Partially offsetting these increases was a decrease in Prepaid card revenue primarily related to the exit of a large customer from Heartland Marketing Solutions in the fourth quarter of 2012 and lower Prepaid card revenues relating to the sale of a group of merchant contracts that occurred in March 2013.

Payroll processing revenues. Payroll processing revenues, which include fees earned on payroll processing services and interest income earned on funds held for customers, increased by 106.7%, from $16.3 million in the nine months ended September 30, 2012 to $33.6 million in the nine months ended September 30, 2013, primarily due to an 89.9% increase in the total number of payroll processing customers from 12,301 at September 30, 2012 to 23,360 at September 30, 2013. This increase in payroll customers reflects our 2012 acquisition of Ovation ( see "— Liquidity and Capital Resources” for detail on this acquisition).
Equipment-related revenue. Equipment-related revenue increased by $5.0 million, or 17.4%, from $28.9 million in the nine months ended September 30, 2012 to $33.9 million in the nine months ended September 30, 2013, primarily due to increased sales of equipment in our Heartland School Solutions business as a result of our June 2012 acquisition of Nutrikids (see "- Liquidity and Capital Resources” for details on this acquisition), and an increase in equipment-related revenue in our Micropayments business. Partially offsetting these increases in equipment-related revenue was a decrease in revenue from the sale of card processing terminals. This decrease in card processing equipment-related revenue was primarily due to the period ending March 31, 2012 benefiting from a one-time sale.

The following table summarizes our equipment-related revenue for the nine months ended September 30, 2013 and 2012 (in thousands of dollars):

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Nine Months Ended
September 30,
 
Change from
Prior Year
Equipment-related revenue
 
2013
 
2012
 
Amount
 
%
Card processing
 
$
9,806

 
$
11,138

 
$
(1,332
)
 
(12.0
)%
Heartland School Solutions
 
9,597

 
6,552

 
3,045

 
46.5
 %
Micropayments
 
8,328

 
5,725

 
2,603

 
45.5
 %
Campus Solutions
 
5,271

 
4,626

 
645

 
13.9
 %
Other
 
887

 
835

 
52

 
6.2
 %
    Total equipment-related revenue
 
$
33,889

 
$
28,876

 
$
5,013

 
17.4
 %

Net revenue. Net revenue, which we define as total revenues less interchange fees and dues, assessments and fees, increased 13.1% from $397.7 million in the nine months ended September 30, 2012, to $449.8 million in the nine months ended September 30, 2013. The increase in net revenue was driven primarily by increases in SME bankcard processing volume, and increases in revenues from Heartland School Solutions, Payroll processing, Campus Solutions and equipment-related revenue. Partially offsetting these increases were decreases in Prepaid card revenue, revenues from the sale of card processing terminals and a decrease in other miscellaneous revenue which consisted primarily of revenue from Express funds, our remote deposit capture product, that was discontinued in 2012.

The following table summarizes our net revenue components for the nine months ended September 30, 2013 and 2012 (in thousands of dollars):
 
 
Nine Months Ended
September 30,
 
Change from
Prior Year
 
 
2013
 
2012
 
Amount
 
%
Merchant card processing revenue:
 
 
 
 
 
 
 
 
    SME card processing
 
$
1,375,007

 
$
1,325,592

 
 
 
 
    Less: Interchange, dues, assessments and fees
 
(1,085,196
)
 
(1,042,261
)
 
 
 
 
        SME card processing net revenue
 
289,811

 
283,331

 
$
6,480

 
2.3
 %
    Network Services card processing
 
105,865

 
110,107

 
 
 
 
    Less: Interchange, dues, assessments and fees
 
(69,989
)
 
(73,551
)
 
 
 
 
        Network Services card processing net revenue
 
35,876

 
36,556

 
(680
)
 
(1.9
)%
  Card processing net revenue
 
325,687

 
319,887

 
5,800

 
1.8
 %
Heartland School Solutions revenue
 
27,031

 
18,557

 
8,474

 
45.7
 %
Prepaid card revenue
 
7,774

 
12,579

 
(4,805
)
 
(38.2
)%
Campus Solutions revenue
 
21,778

 

 
21,778

 


Other miscellaneous revenue
 

 
1,481

 
(1,481
)
 
(100.0
)%
  Processing net revenue
 
382,270

 
352,504

 
29,766

 
8.4
 %
Payroll processing revenues
 
33,648

 
16,279

 
17,369

 
106.7
 %
Equipment-related revenues
 
33,889

 
28,876

 
5,013

 
17.4
 %
    Total net revenue
 
$
449,807

 
$
397,659

 
$
52,148

 
13.1
 %

Total expenses. Total expenses increased 13.3% from $313.1 million in the nine months ended September 30, 2012 to $354.8 million in the nine months ended September 30, 2013, due to the increases in Processing and servicing and General and administrative expenses. Total expenses were 78.9% of total net revenues in the nine months ended September 30, 2013, compared to 78.7% in the nine months ended September 30, 2012.
Processing and servicing expense for the nine months ended September 30, 2013 increased by $12.1 million or 7.3%, from $165.9 million in the nine months ended September 30, 2012 to $178.0 million in the nine months ended September 30, 2013. The increase in processing and servicing expense was due to increased costs associated with processing and servicing higher SME bankcard processing volume, increased residual commission expense and increased cost of sales and servicing related to higher Heartland School Solutions, Campus Solutions, and Payroll processing revenues. Partially offsetting these increases was a decrease in service center costs. As a percentage of total net revenue, processing and servicing expense decreased to 39.6% for the nine months ended September 30, 2013 compared with 41.7% for the nine months ended September 30, 2012.
Customer acquisition costs for the nine months ended September 30, 2013 decreased by $1.8 million, or 5.4% from $33.3 million in the nine months ended September 30, 2012 to $31.5 million in the nine months ended September 30, 2013. This decline reflects higher capitalized customer deferred acquisitions costs resulting from improved levels of new installed

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margin during the nine months ended September 30, 2013 and 2012, and included the following components (in thousands of dollars):
 
Nine Months Ended September 30,
 
2013
 
2012
Amortization of signing bonuses, net
$
20,747

 
$
22,017

Amortization of capitalized customer deferred acquisition costs
13,189

 
11,741

Increase in accrued buyout liability
13,294

 
12,336

Capitalized customer deferred acquisition costs
(15,676
)
 
(12,748
)
Total customer acquisition costs
$
31,554

 
$
33,346

Depreciation and amortization expenses decreased 0.7% from $14.2 million in the nine months ended September 30, 2012 to $14.1 million in the nine months ended September 30, 2013. Most of our investments in information technology have supported the continuing development of HPS Exchange, Passport and other processing-related initiatives. Depreciation and amortization expense recorded on these investments is included in processing and servicing expense. Additionally, we capitalized salaries, fringe benefits and other expenses incurred by our employees that worked on internally developed software projects and outsourced programming. Amortization does not begin on the internally developed software until the project is complete and placed in service, at which time we begin to amortize the asset over expected lives of three to five years. The amount capitalized in the nine months ended September 30, 2013 and 2012 was $27.8 million and $19.4 million, respectively. The total amount of capitalized costs for projects placed in service in the nine months ended September 30, 2013 and 2012 was $17.9 million and $19.9 million, respectively.
General and administrative. General and administrative expenses increased $31.6 million, or 31.7%, from $99.6 million in the nine months ended September 30, 2012 to $131.2 million in the nine months ended September 30, 2013. General and administrative expenses in the nine months ended September 30, 2013 included $2.3 million for our periodic sales and servicing organization summit held in October 2013 and the nine months ended September 30, 2012 included $1.1 million for our periodic sales and servicing summit that was held in March 2012. Excluding these summit expenses, our general and administrative expenses in 2013 increased $30.4 million, or 30.9%, primarily due to a $22.2 million increase in personnel costs. This increase in personnel costs is primarily attributable to the 2012 acquisitions of Nutrikids, ECSI and Ovation, as well as other headcount increases. The remaining increase in other general and administrative expenses also resulted from our acquisitions, as well as to support increased investments in our growth initiatives. General and administrative expenses as a percentage of net revenue for the nine months ended September 30, 2013 were 29.2%, an increase from 25.1% for the nine months ended September 30, 2012.
Income from operations. Primarily as a result of the increase in net revenue, our income from operations, which we also refer to as operating income, improved to $95.0 million for the nine months ended September 30, 2013, from $84.6 million for the nine months ended September 30, 2012. Our operating margin, which we measure as operating income divided by net revenue, was 21.1% for the nine months ended September 30, 2013, compared to 21.3% for the nine months ended September 30, 2012.
Interest expense. Interest expense for the nine months ended September 30, 2013 was $3.7 million, compared to $2.5 million for the nine months ended September 30, 2012. Interest expense in both periods includes interest incurred under our Credit Facilities and interest we recorded on payables to our sponsor banks. The increase in interest expense reflects higher borrowings under our Revolving Credit Facility. See “—Liquidity and Capital Resources —Credit Facilities” for more detail on our borrowings.
Provision for processing system intrusion costs. During the nine months ended September 30, 2013, we incurred approximately $0.3 million, or $0.01 per share, for legal fees and costs incurred related to the Processing System Intrusion. During the nine months ended September 30, 2012 we expensed approximately $0.5 million, or $0.01 per share, related to the Processing System Intrusion.

Other income (expense), net. Other, net for the nine months ended September 30, 2013 included pre-tax income of approximately $0.2 million relating to the sale of a group of merchant contracts within our Prepaid Card business. Other income (expense), net for the nine months ended September 30, 2012 included pre-tax charges of $0.9 million related primarily to write downs of capitalized information technology development projects.
 
Income taxes. Income tax expense for the nine months ended September 30, 2013 was $34.0 million, reflecting an effective tax rate of 37.3%. This compares to income tax expense of $30.9 million for the nine months ended September 30, 2012, reflecting an effective tax rate of 38.3%. The decrease in our effective tax rate for the nine months ended September 30,

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2013, as compared to September 30, 2012, is due to the recognition of research and development credits. On January 2, 2013, the ATR Act was enacted which included an extension of the federal research and development credit retroactively to 2012 and prospectively through 2013. We recognized the effects of the research and development credits in the three months ended September 30, 2013 in conjunction with filing our 2012 tax return.

Income from discontinued operations, net of income tax. Income from discontinued operations, net of income tax reflects the results of operations from our interest in CPOS, which we sold in a transaction settled on January 31, 2013 and recognized a gain on the sale of $3.8 million, net of tax. We presented the net assets of CPOS as held for sale at December 31, 2012 and presented the results of operations for CPOS as a discontinued operation for all periods presented.

Net income attributable to Heartland. As a result of the above factors, we recorded net income of $61.2 million for the nine months ended September 30, 2013. This compares to a net income of $50.9 million for the nine months ended September 30, 2012.

Balance Sheet Information
 
September 30,
2013
 
December 31,
2012
 
(In thousands)
Selected Balance Sheet Data
 
 
 
Cash and cash equivalents
$
67,156

 
$
48,440

Funds held for customers
111,895

 
131,405

Receivables, net
195,678

 
180,448

Capitalized customer acquisition costs, net
57,711

 
56,425

Property and equipment, net
139,160

 
125,031

Goodwill
191,172

 
168,062

Intangible assets, net
52,147

 
53,594

Total assets
859,213

 
813,414

Due to sponsor banks
42,633

 
37,586

Accounts payable
66,175

 
64,065

Customer fund deposits
111,895

 
131,405

Processing liabilities
108,144

 
95,273

Borrowings:
 
 
 
Current portion
111,000

 
102,001

Long term portion
35,000

 
50,000

Accrued buyout liability:
 
 
 
Current portion
13,667

 
10,478

Long term portion
23,195

 
24,932

Total liabilities
605,086

 
602,253

Total stockholders’ equity
247,419

 
209,786


September 30, 2013 Compared to December 31, 2012
Total assets increased $45.8 million, or 5.6%, to $859.2 million at September 30, 2013 from $813.4 million at December 31, 2012, primarily due to increases of $18.8 million in cash, $15.2 million in receivables, $14.1 million in property and equipment, and $23.1 million in goodwill. Partially offsetting this increase was a decrease of $19.5 million in funds held for customers. The decrease in funds held for customers was offset by an equal decrease in customer fund deposits. Assets held for sale of $17.0 million at December 31, 2012 were recovered in our sale of CPOS, which settled in January 2013. The increase in goodwill is primarily due to the September 2013 purchase of 66.67% of the outstanding capital stock of Leaf Holdings, Inc ("Leaf"). See “— Liquidity and Capital Resources” for more detail on the Leaf transaction. The increase in property and equipment reflects our continued investments in our information technology and products.

At September 30, 2013, we had cash on our condensed consolidated balance sheet totaling $67.2 million compared to cash of $48.4 million at December 31, 2012. Our cash balance included approximately $39.7 million of processing-related cash in transit and collateral, compared to approximately $31.6 million of processing-related cash in transit and collateral at December 31, 2012, respectively. Excluding the processing-related cash balances, our operating cash balance increased $10.7 million, or 44%. See “— Liquidity and Capital Resources” for more detail on the net increase in cash.


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    Our receivables, which increased $15.2 million, or 8.4% from December 31, 2012, are primarily due from our bankcard processing merchants and result in large part from our practice of advancing interchange fees to most of our SME merchants during the month and collecting those fees from our merchants at the beginning of the following month, as well as from transaction fees we charge merchants for processing transactions. Total receivables also include amounts due from bankcard networks for pre-funding of Discover and American Express transactions to our merchants. Amounts due from bankcard networks at September 30, 2013 increased $4.0 million from December 31, 2012 reflecting overall higher processing volume for the period ending September 30, 2013 compared to December 31, 2012. Processing liabilities at September 30, 2013 also increased, reflecting this higher processing volume. Receivables from the networks are recovered the business day following the date of processing the transaction. The portion of our total receivables which are due from SME bankcard processing merchants increased $10.2 million from December 31, 2012.

Total borrowings decreased $6.0 million, or 3.9%, to $146.0 million at September 30, 2013 from $152.0 million at December 31, 2012, reflecting $15.0 million of quarterly amortization payments made under our Term Credit Facility and additional borrowings of $9.0 million under the Revolving Credit Facility. See “— Liquidity and Capital Resources” for a discussion of our Credit Facilities.

Total stockholders' equity increased $37.6 million from December 31, 2012 primarily due to recording net income of $61.2 million for the nine months ended September 30, 2013. Other increases in total stockholders' equity for the nine months ended September 30, 2013 included proceeds received from the exercise of stock options, tax benefits related to those stock option exercises and share-based compensation expense. During the nine months ended September 30, 2013, we repurchased $40.2 million of our outstanding common stock and paid cash dividends of $7.7 million.

Liquidity and Capital Resources
General. Liquidity and capital resource management is a process focused on providing the funding we need to meet our short and long-term cash and working capital needs. We have used our funding sources to build our merchant portfolio, our servicing technology platforms, and our service center, and to make acquisitions with the expectation that these investments will generate cash flows sufficient to cover our working capital needs and other anticipated needs for capital.

Our cash requirements include funding payments to salespersons for signing bonuses, residual commissions and residual buyouts, paying interest expense and other operating expenses, including taxes, investing in our technology infrastructure, and making acquisitions of businesses or assets. We expect that our future cash requirements will continue to include amounts used to repurchase our common stock as authorized by our Board of Directors.

Other than borrowings we used to fund certain acquisitions, we fund our cash needs primarily with cash flow from our operating activities and through our agreements with our sponsor banks to fund SME merchant advances. We believe that our current cash and investment balances, cash generated from operations and our agreements with our sponsor banks to fund SME merchant advances will provide sufficient liquidity to meet our anticipated needs for operating capital for at least the next twelve months.

Working Capital. Our working capital, defined as current assets less current liabilities, was negative by $85.2 million at September 30, 2013 and $85.5 million at December 31, 2012. Our negative working capital primarily reflects borrowing $82.0 million in December 2012 under the Revolving Credit Facility to fund the acquisitions of ECSI and Ovation, and using $103.4 million of operating cash to repurchase 3,634,044 shares of our common stock during 2012 and $40.2 million to repurchase 1,250,083 shares during the nine months ended September 30, 2013. See “—Credit Facilities” for a discussion of our Revolving Credit Facility and “—Common Stock Repurchases” for a discussion of our common stock repurchase programs. We believe that our current cash and investment balances, cash generated from operations and its agreements with our sponsor banks to fund SME merchant advances will provide sufficient liquidity to meet our anticipated needs for operating capital for at least the next twelve months.

In the fourth quarter of, 2012, we, along with the 30% non-controlling shareholders of CPOS, entered into an agreement to sell CPOS to a third party. This sale settled on January 31, 2013. The total sales price was $30.3 million cash including net working capital, of which we received $20.9 million for our 70% ownership.

At September 30, 2013, we had cash on our condensed consolidated balance sheet totaling $67.2 million compared to cash of $48.4 million at December 31, 2012. Our cash balance included approximately $39.7 million of processing-related cash in transit and collateral, compared to approximately $31.6 million of processing-related cash in transit and collateral at December 31, 2012. At September 30, 2013, we had used $2.4 million of our cash to fund SME merchant interchange advances and at December 31, 2012, we had used $3.8 million of our cash to fund SME merchant interchange advances. Interchange

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advances are included in our receivables from bankcard processing merchants and are collected at the beginning of the following month.

On September 30, 2013, we had $49.0 million available under our Revolving Credit Facility. See “—Credit Facilities” for more details.

Acquisitions. On June 29, 2012, we expanded our Heartland School Solutions business through the acquisition of the net assets of Nutrikids for a cash payment of $26.0 million, adding approximately 10,000 schools.

On December 14, 2012, we purchased for a $37.6 million cash payment the stock of ECSI and net assets of related entities. The purchase price was financed under our Revolving Credit Facility. The acquisition expanded our Campus Solutions division. ECSI supports the entire life cycle of higher education and post-graduation school/student services, including student loan payment processing, default solutions, refund services, tuition payment plans, electronic billing and payment, tax document services, and business outsourcing to more than 1,800 colleges and universities nationwide. With this acquisition, our Campus Solutions business gained ECSI's client portfolio, increasing its higher education client base to more than 2,000 colleges and universities throughout North America.

On December 31, 2012, we purchased for a $44.2 million cash payment the stock of Ovation. The purchase price was financed under our Revolving Credit Facility. This acquisition expanded our payroll processing business. Ovation serves over 10,000 clients in 48 states, providing payroll processing, payroll tax preparation, Internet payroll reporting, and direct deposit. With this acquisition we added scale to our PlusOne Payroll platform, leveraging operating costs once conversion is complete, and also added management, a new sales approach including an affinity partner network and enhanced product and servicing capabilities.

On September 11, 2013, we purchased 66.67% of the outstanding capital stock of Leaf Holdings, Inc. for a $14.5 million cash payment. The purchase price was financed from operating cash flows. Leaf provides us with a cloud-based, software-as-a-service (SaaS), Point-of-Sale (POS) system to deliver an open-architecture platform supporting numerous vertical-specific business applications. Leaf products provide a mobile payment platform built for local commerce helping retail stores, restaurants, and other local merchants improve the speed and ease of checkout and offering easy-to-use business management, analytics, and customer engagement

Cash Flow Provided By Operating Activities. We reported net cash provided by operating activities of $87.4 million in the nine months ended September 30, 2013, compared to $98.7 million in the nine months ended September 30, 2012. Cash provided by operating activities in the nine months ended September 30, 2013 benefited from an increase in pre-tax income from continuing operations as adjusted for non-cash operating items including depreciation and amortization, and share-based compensation expense. Operating activities in the nine months ended September 30, 2013 reflects the use of cash to pay income taxes, prepaid expenses and accrued expenses.
Other major determinants of operating cash flow are net signing bonus payments, which consume operating cash as we install new merchants, and payouts on the accrued buyout liability, which represent the costs of buying out residual commissions owned by our salespersons. We paid net signing bonuses of $19.5 million and $22.4 million, respectively, in the nine months ended September 30, 2013 and 2012. In the nine months ended September 30, 2013 and 2012, we reduced our accrued buyout liability by making buyout payments of $11.8 million and $9.4 million, respectively.
Cash Flow Used In Investing Activities. Net cash used in investing activities was $36.6 million for the nine months ended September 30, 2013, compared to $50.5 million for the nine months ended September 30, 2012. Cash flows from investing activities for the nine months ended September 30, 2013 reflect the $19.3 million of net proceeds received from the sale of CPOS. The amount of cash used in investing activities during the nine months ended September 30, 2013 included $14.5 million for the investment in Leaf and during the nine months ended September 30, 2012 included $26.0 million for the acquisition of Lunch Byte.
We made capital expenditures of $36.9 million during the nine months ended September 30, 2013, compared to $25.0 million in the nine months ended September 30, 2012. We continue building our technology infrastructure, primarily for hardware and software needed for the development and expansion of our products and operating platforms. To further develop our technology, we anticipate that these expenditures will continue near current levels.
Cash Flow Used In Financing Activities. Net cash used in financing activities was $34.3 million for the nine months ended September 30, 2013 and $43.5 million for the nine months ended September 30, 2012.

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In the nine months ended September 30, 2013 and 2012, we made term loan amortization payments of $15.0 million and $11.3 million, respectively, due under our Term Credit Facility. During the nine months ended September 30, 2012, we paid down $26.0 million on our Revolving Credit Facility. See “— Credit Facilities” for more details.
Cash used in financing activities in the nine months ended September 30, 2013 and 2012 included cash for common stock repurchases. See “— Common Stock Repurchases” for more information on our common stock repurchase authorizations. We used $39.6 million of cash to repurchase 1,250,083 shares of our common stock during the nine months ended September 30, 2013, and $48.2 million of cash to repurchase 1,674,423 shares of our common stock during the nine months ended September 30, 2012.

Cash dividends paid in the nine months ended September 30, 2013 were $7.7 million, compared to cash dividends paid of $7.0 million in the nine months ended September 30, 2012. See “— Dividends on Common Stock” for more information on our common stock dividends. During the nine months ended September 30, 2013 and 2012, employees exercised stock options generating cash proceeds in the aggregate of $10.7 million and $16.8 million, respectively.
Credit Facilities. On October 23, 2013, we entered into a Credit Agreement (the “Credit Agreement”) with Bank of America, N.A., as administrative agent, and certain lenders who are a party to the Credit Agreement. This Credit Agreement replaces our November 2010 Second Amended and Restated Credit Agreement (the "Prior Credit Agreement”). Credit extended under the Credit Agreement is guaranteed by our subsidiaries and is secured by substantially all of our assets and the assets of our subsidiaries.

The Credit Agreement provides for a revolving credit facility in the aggregate amount of up to $350 million (the “Revolving Credit Facility” and together with the Credit Agreement, the "Credit Facilities"), of which up to $35 million may be used for the issuance of letters of credit and up to $35 million is available for swing line loans. The Revolving Credit Facility also provides for, upon the prior approval of the administrative agent, an increase of $150 million to the total revolving commitments for a total commitment under the Revolving Credit Facility of $500 million. The Revolving Credit Facility is available to us on a revolving basis until October 23, 2018. All principal and interest not previously paid on the Revolving Credit Facility will mature and be due and payable on October 23, 2018.
The Credit Agreement and the Prior Credit Agreement contain covenants which include: maintenance of certain leverage and fixed charge coverage ratios; limitations on our indebtedness, liens on our properties and assets, investments in, and loans to other business units, our ability to enter into business combinations and asset sales; and certain other financial and non-financial covenants. These covenants also apply to certain of our subsidiaries. We were in compliance with these covenants as of September 30, 2013 and December 31, 2012 and expect we will remain in compliance with the covenants of the Credit Agreement for at least the next twelve months.

The Prior Credit Agreement provided a term credit facility (the “Term Credit Facility”). The Term Credit Facility required amortization payments in the amount of $5.0 million for each fiscal quarter during the fiscal years ended December 31, 2013 and 2014, and $7.5 million for each fiscal quarter during the period commencing on January 1, 2015 through the Term Credit Facility maturity date on November 24, 2015. All principal and interest not previously paid on the Term Credit Facility were to mature and become due and payable on November 24, 2015.
At September 30, 2013, there was $55.0 million outstanding under the Term Credit Facility and $91.0 million outstanding under the Prior Credit Agreement revolving credit facility (the "Prior Revolving Credit Facility"). These outstanding balances were repaid on October 23, 2013 using new borrowings under the Credit Agreement. At December 31, 2012, we had $70.0 million outstanding under the Term Credit Facility and $82.0 million outstanding under the Prior Revolving Credit Facility.

Common Stock Repurchases. On each of October 21, 2011, July 27, 2012, and November 2, 2012, our Board of Directors authorized the repurchase of up to $50.0 million worth of our outstanding common stock under each authorization. On May 8, 2013, our Board of Directors authorized the repurchase of up to $75.0 million worth of our outstanding common stock. Repurchases under the October 21, 2011 and July 27, 2012 authorizations were completed during the year ended December 31, 2012 and repurchases under the November 2, 2012 authorization were completed during the second quarter ended June 30, 2013. The May 8, 2013 authorization is ongoing. Repurchases under these programs were made through the open market from time to time in accordance with applicable laws and regulations. We intend to fund any repurchases with cash flow from operations, existing cash on the balance sheet, and other sources including our Revolving Credit Facility and the proceeds of options exercises. The manner, timing and amount of repurchases, if any, will be determined by management and will depend on a variety of factors, including price, corporate and regulatory requirements, market conditions and other corporate liquidity requirements. The repurchase program may be modified or discontinued at any time.

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Repurchase Programs by Authorization Date
 
 
 
 
October 2011
 
July 2012
 
November 2012
 
May 2013
 
Total
Activity For the Nine Months Ended September 30, 2013
 
 
 
 
 
 
 
Shares repurchased

 
 

 
 
952,183

 
297,900

 
1,250,083

 
Cost of shares repurchased (in thousands)

 
 

 
 
$29,813
 
$10,407
 
$40,220
 
Average cost per share

 
 

 
 
$31.31
 
$34.93
 
$32.17
 
Remaining authorization (in thousands)

 
 

 
 

 
$64,593
 
$64,593
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Activity For the Nine months Ended September 30, 2012
 
 
 
 
 
 
 
Shares repurchased
1,157,440
 
 
516,983

 
 

 

 
1,674,423
 
Cost of shares repurchased (in thousands)
$33,172
 
 
$16,044
 
 

 

 
$49,216
 
Average cost per share
$28.66
 
 
$31.03
 
 

 

 
$29.39
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Activity For the Year Ended December 31, 2012
 
 
 
 
 
 
 
 
 
 
 
 
Shares repurchased
1,157,440
 
 
1,760,804
 
 
715,800
 

 
3,634,044

 
Cost of shares repurchased (in thousands)
$33,172
 
 
$50,000
 
 
$20,187
 

 
$103,359
 
Average cost per share
$28.66
 
 
$28.40
 
 
$28.20
 

 
$28.44
 

Dividends on Common Stock. The following table summarizes quarterly cash dividends declared and paid on our common stock during 2013 and 2012:
Date Declared
 
Record Date
 
Date Paid
 
Amount Paid
Per Common
Share
Nine Months Ended September 30, 2013
 
 
 
 
February 7, 2013
 
March 4, 2013
 
March 15, 2013
 
$0.07
April 30, 2013
 
May 24, 2013
 
June 15, 2013
 
$0.07
July 30, 2013
 
August 23, 2013
 
September 13, 2013
 
$0.07
 
 
 
 
 
 
 
Twelve Months Ended December 31, 2012
 
 
 
 
February 8, 2012
 
March 2, 2012
 
March 15, 2012
 
$0.06
May 1, 2012
 
May 24, 2012
 
June 15, 2012
 
$0.06
July 27, 2012
 
August 24, 2012
 
September 14, 2012
 
$0.06
November 1, 2012
 
November 23, 2012
 
December 14, 2012
 
$0.06
    
On October 29, 2013, our Board of Directors declared a quarterly cash dividend of $0.07 per share of common stock, payable on December 13, 2013 to stockholders of record as of November 22, 2013.

Contractual Obligations. The card networks generally allow chargebacks up to four months after the later of (1) the date the transaction is processed, or (2) the delivery of the product or service to the cardholder. If the merchant incurring the chargeback is unable to fund the refund to the card issuing bank, we must do so. As the majority of our SME transactions involve the delivery of the product or service at the time of the transaction, a good basis to estimate our exposure to chargebacks is the last four months' bankcard processing volume on our SME portfolio, which was $26.0 billion for the four months ended September 30, 2013 and $23.5 billion for the four months ended December 31, 2012. However, during the four months ended September 30, 2013 and December 31, 2012, we were presented with $11.9 million and $11.8 million, respectively, of chargebacks by issuing banks. In the nine months ended September 30, 2013 and the year ended December 31, 2012, we incurred merchant credit losses of $2.4 million and $2.0 million, respectively, on total SME bankcard dollar volumes processed of $56.2 billion and $71.7 billion, respectively. These credit losses are included in processing and servicing expense in our Consolidated Statement of Income.

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The following table reflects our significant contractual obligations as of September 30, 2013:
 
Payments Due by Period
Contractual Obligations
Total
 
Less than
1 year
 
1 to 3
years
 
3 to 5
years
 
More than
5 years
 
(In thousands)
Processing providers (a)
$
14,800

 
$
7,071

 
$
7,729

 
$

 
$

Telecommunications providers
15,534

 
5,287

 
6,751

 
3,496

 

Facility and equipment leases
39,349

 
10,813

 
13,630

 
6,634

 
8,272

Term Credit Facility (b)
55,000

 
20,000

 
35,000

 

 

 
$
124,683

 
$
43,171

 
$
63,110

 
$
10,130

 
$
8,272

(a)
We have agreements with several third-party processors to provide to us on a non-exclusive basis payment processing and transmittal, transaction authorization and data capture services, and access to various reporting tools. Our agreements with third-party processors require us to submit a minimum monthly number of transactions or volume for processing. If we submit a number of transactions or volume that is lower than the minimum, we are required to pay the third-party processors the fees that they would have received if we had submitted the required minimum number or volume of transactions.
(b)
Interest rates on the Term Credit Facility are variable in nature; however, in January 2011 we entered into fixed-pay amortizing interest rate swaps having a remaining notional amount of $27.5 million. If interest rates were to remain at the September 30, 2013 level, we would make interest payments of $1.6 million in the next 1 year and $0.8 million in the next 1 to 3 years or a total of $2.4 million including net settlements on the fixed-pay amortizing interest rate swaps. In addition, we had $91.0 million outstanding under our Prior Revolving Credit Facility at September 30, 2013.
Unrecognized Tax Benefits. At September 30, 2013, we had gross tax-effected unrecognized tax benefits of approximately $4.3 million. As of September 30, 2013 we are unable to make reasonably reliable estimates of the period of cash settlement with the respective taxing authority, hence the unrecognized tax benefits have been excluded from the above commitment and contractual obligations table.

Legal and Regulatory Considerations
Except as disclosed in “Legal Proceedings” of Part II of this Quarterly Report on Form 10-Q, there were no material developments that occurred since the filing of our Quarterly Report on Form 10-Q for the quarter ended June 30, 2013 in the proceedings reported under Part I, Item 3. Legal Proceedings in our Annual Report on Form 10-K for the year ended December 31, 2012, nor are we aware of any other material legal proceedings initiated against us during such time.

Quantitative and Qualitative Disclosures About Market Risk

Interest Rate Risk. Our primary market risk exposure is to changes in interest rates.

We have interest rate risk related to our payable to our sponsor banks. Within our amount payable to our sponsor banks are balances which our sponsor banks have advanced to our SME merchants for interchange fees. Historically, these advances to our SME merchants were funded first with our available cash, then by incurring a payable to our sponsor banks when that cash had been expended. Beginning in the fourth quarter of 2012, these merchant advances are first funded from settlement cash received from bankcard networks when receipt of that settlement cash precedes the funding obligation to the SME merchant. At September 30, 2013, no merchant advances were funded from payables to our sponsor banks. During the quarter ended September 30, 2013, the average daily interest-bearing balance of that payable was approximately $2.2 million. A hypothetical 100 basis point change in short-term interest rates applied to our average payable to sponsor banks would result in a change of approximately $22,000 in annual pre-tax income.

We also incur interest rate risk on borrowings under our Prior Credit Agreement. The Prior Credit Agreement provided for a Prior Revolving Credit Facility of $140.0 million and a Term Credit Facility of $100.0 million. At September 30, 2013, there was $55.0 million outstanding under the Term Credit Facility and $91.0 million outstanding under the Prior Revolving Credit Facility. The Term Credit Facility required amortization payments in the amount of $3.75 million for each fiscal quarter during the fiscal years ended December 31, 2011 and 2012, and requires $5.0 million for each fiscal quarter during the fiscal years ended December 31, 2013 and 2014, and $7.5 million for each fiscal quarter during the period commencing on January 1, 2015 through the maturity date on November 24, 2015. Under the terms of the Prior Credit Agreement, we could borrow, at our option, at interest rates equal to one, two, three or six month adjusted LIBOR rates, or equal to the greater of the prime rate, the federal funds rate plus 0.50% and the adjusted LIBOR rate plus 1%, in each case plus a margin determined by our current leverage ratio. In January 2011, we entered into fixed-pay amortizing interest rate swaps having an initial notional amount of $50.0 million on the variable rate debt outstanding under the Term Credit Facility. These interest rate swaps convert that initial notional amount to fixed rate. At September 30, 2013, the remaining notional amount of these interest rate swaps was $27.5

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million. The impact which a hypothetical 100 basis point increase in short-term interest rates would have on our outstanding September 30, 2013 balances under the Prior Credit Agreement would be a decline of approximately $1.2 million in annual pre-tax income, including the effect from interest rate swaps.

While the bulk of our cash and cash-equivalents are held in checking accounts or money market funds, we do hold certain fixed-income investments with maturities within three years. At September 30, 2013, a hypothetical 100 basis point increase in short-term interest rates would result in an increase of approximately $79,000 in annual pre-tax income from money market fund holdings, but a decrease in the value of fixed-rate investments of approximately $17,000. A hypothetical 100 basis point decrease in short-term interest rates would result in a decrease of approximately $79,000 in annual pre-tax income from money market funds, but an increase in the value of fixed-rate instruments of approximately $17,000.

Office Facilities
At September 30, 2013, we owned one facility and leased twenty five facilities which we use for operational, sales and administrative purposes.
Our principal executive offices are located in approximately 9,300 square feet of leased office space on Nassau
Street in Princeton, New Jersey. The Nassau Street lease expires in June 2023. We own 35 acres of land in Jeffersonville, Indiana, on which we constructed our credit card operations and service center. On October 4, 2013, we purchased an additional 19 acres of land in Jeffersonville, Indiana which will be used for future expansion of our existing service center. This state-of-the-art facility is comprised of 238,000 square feet of space supporting customer service, operations, deployment, day care, fitness, cafeteria, and large company meetings.
  
We also leased the following facilities as of September 30, 2013:
Location
Square Feet
 
Expiration
Alpharetta, Georgia
11,484

 
May 31, 2016
Auburn, Alabama
8,035

 
May 15, 2016
Chattanooga, Tennessee
9,461

 
June 30, 2014
Cleveland, Ohio
41,595

 
June 30, 2019
Colorado Springs, Colorado
9,920

 
February 28, 2015
Coraopolis, Pennsylvania
8,186

 
August 31, 2014
Coraopolis, Pennsylvania
41,556

 
July 31, 2016
Edmond, Oklahoma
3,038

 
January 31, 2015
Edmond, Oklahoma
2,932

 
August 31, 2018
Harlan, Kentucky
5,000

 
May 25, 2014
Johnson City, Tennessee
5,252

 
April 17, 2014
Plano, Texas
26,020

 
January 31, 2015
Plano, Texas
53,976

 
May 31, 2015 for 26,988 square feet. January 14, 2019 for 26,988 square feet.
Pleasanton, California
3,306

 
July 31, 2015
Portland, Oregon
10,838

 
December 31, 2016
Rochester, New York
18,000

 
June 30, 2023
Rochester, New York
9,450

 
Month to Month
Rochester, New York
12,708

 
November 30, 2018
Santa Ana, California
6,186

 
June 30, 2014
Tempe, Arizona
14,315

 
September 30, 2014
Tempe, Arizona
2,500

 
September 30, 2014
West Windsor Township, New Jersey
5,288

 
October 18, 2013
West Windsor Township, New Jersey
4,886

 
October 18, 2013
West Windsor Township, New Jersey
22,414

 
August 31, 2023
We believe that our facilities are suitable and adequate for our current business operations and, if necessary, could be replaced with little disruption to our company. We periodically review our space requirements and may acquire new space to meet our business needs or consolidate and dispose of or sublet facilities which are no longer required.


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Item 3.
Quantitative and Qualitative Disclosures About Market Risk

See “Management’s Discussion and Analysis of Financial Condition and Results of Operations –Quantitative and Qualitative Disclosures About Market Risk.”

Item 4.
Controls and Procedures

Evaluation of Disclosure Controls and Procedures
Under the supervision and with the participation of our management, including our Chief Executive Officer (“CEO”) and Chief Financial Officer (“CFO”), we evaluated the effectiveness of our disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended (the "Exchange Act") as of the end of the period covered by this Quarterly Report on Form 10-Q. Based upon that evaluation, our CEO and CFO concluded that, as of the end of the period covered by this Quarterly Report on Form 10-Q, our disclosure controls and procedures were effective and provided reasonable assurance that the information required to be disclosed by us in reports filed under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and forms, and are designed to ensure that information required to be disclosed in those reports is accumulated and communicated to management, including our CEO and CFO, as appropriate to allow timely decisions regarding required disclosure.
Any system of controls, however well designed and operated, can provide only reasonable, and not absolute, assurance that the objectives of the system will be met. In addition, the design of any control system is based, in part, upon certain assumptions about the likelihood of future events. Because of these and other inherent limitations of control systems, there is only reasonable assurance that our controls will succeed in achieving their goals under all potential future conditions.
Changes in Internal Controls
During the quarter ended September 30, 2013, there was no change in our internal controls over financial reporting (as defined in Rule 13 a-15(f) and 15d-15(e) under the Exchange Act) that has materially affected, or is reasonably likely to materially affect, our internal controls over financial reporting.

PART II. OTHER INFORMATION

Item 1. Legal Proceedings
The following is a description of material developments that occurred during the quarter ended September 30, 2013 in legal proceedings reported in our Annual Report on Form 10-K for the year ended December 31, 2012 and our Quarterly Reports on Form 10-Q for the quarters ended March 31, 2013 and June 30, 2013.

On June 10, 2009, the Judicial Panel on Multidistrict Litigation entered an order centralizing the class action cases for pre-trial proceedings before the United States District Court for the Southern District of Texas, under the caption In re Heartland Payment Systems, Inc. Customer Data Security Breach Litigation, MDL No. 2046, 4:09-md-2046. On August 24, 2009, the court appointed interim co-lead and liaison counsel for the financial institutions.

On September 23, 2009, the financial institution plaintiffs filed a Master Complaint in the MDL proceedings, which we moved to dismiss on October 23, 2009. On December 1, 2011, the Court entered an order granting in part our motion to dismiss the financial institution plaintiffs' master complaint against us, but allowing the plaintiffs leave to amend to re-plead certain claims. Plaintiffs elected not to file an amended complaint. The parties then jointly moved for the entry of final judgment on those claims in the master complaint that the Court had dismissed. On August 16, 2012, the Court entered final judgment on the dismissed claims and, on September 17, 2012, Plaintiffs filed a notice of appeal from that final judgment to the United States Court of Appeals for the Fifth Circuit. On September 12, 2012, Plaintiffs stipulated to dismissal with prejudice of the remaining claims pending before the District Court. Briefing on Plaintiffs' appeal was complete on February 8, 2013. On September 3, 2013, the United States Court of Appeals for the Fifth Circuit reversed the District Court, holding that the economic loss doctrine under New Jersey law does not preclude the financial institution plaintiffs’ negligence claim at the motion to dismiss stage, but declined to address in the first instance the Company's other arguments for affirming the District Court. The Fifth Circuit remanded to the District Court for further proceedings.

In the ordinary course of our business, we are party to various legal proceedings, which we believe are incidental to the operation of our business. We believe that the outcome of the proceedings to which we are currently a party will not have a material adverse effect on our financial position, results of operations or cash flows.

Item 1A. Risk Factors

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There have been no material changes in our Risk Factors as previously reported in our Annual Report on Form 10-K for the year ended December 31, 2012.

Item 2. Unregistered Sales of Equity Securities and Use of Proceeds
(a) None
(b) None
(c) Purchases of Equity Securities by the Issuer and Affiliated Purchasers
On each of October 21, 2011, July 27, 2012, and November 2, 2012, our Board of Directors authorized the repurchase of up to $50 million worth of our outstanding common stock under each authorization. On May 8, 2013, our Board of Directors authorized the repurchase of up to $75 million worth of our outstanding common stock. Repurchases under the October 21, 2011 and July 27, 2012 authorizations were completed during the year ended December 31, 2012 and repurchases under the November 2, 2012 authorization were completed during the second quarter ended June 30, 2013. The May 8, 2013 authorization is ongoing. Repurchases under these programs were made through the open market, or in privately negotiated transactions, from time to time in accordance with applicable laws and regulations. We intend to fund any repurchases with cash flow from operations, existing cash on the balance sheet, and other sources including the proceeds of options exercises. The manner, timing and amount of repurchases, if any, will be determined by management and will depend on a variety of factors, including price, corporate and regulatory requirements, market conditions and other corporate liquidity requirements. The repurchase program may be modified or discontinued at any time. At September 30, 2013, we had remaining authorization to repurchase up to $64.6 million worth of our common stock.

See "— PART I. FINANCIAL INFORMATION — Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations — Liquidity and Capital Resources — Common Stock Repurchases" for a summary of the Company's repurchase activity under these authorizations.

The following table presents information with respect to those purchases of our common stock made during the three months ended September 30, 2013:
 
 
Total Number of Shares Purchased
 
Average Price Paid Per Share
 
Total number of shares purchased as part of publicly announced plans or programs
 
Maximum number (or approximate dollar value) of shares that may yet be purchased under the plans or programs
 
 
 
 
 
 
 
 
(In thousands)
July 1— 31, 2013
 

 
$

 
 
$
70,596

August 1— 31, 2013
 
42,000

 
37.43

 
42,000
 
69,024

September 1 — 30, 2013
 
116,100

 
38.17

 
116,100
 
64,592

Total
 
158,100

 
$
37.98

 
158,100
 
64,592


Item 3. Defaults Upon Senior Securities

None

Item 4. Mine Safety Disclosures
 
Not Applicable

Item 5. Other Information
None.


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Item 6. Exhibits
Exhibit
Number
 
Description
 
 
 
10.1
 
Second Amendment to Uncommitted Revolving Line of Credit Agreement, dated as of October 17, 2013, by and among Heartland Payment Systems, Inc., a Delaware corporation, the Guarantors party thereto, and Wells Fargo Bank, National Association, in its capacity as lender and as sponsor bank. (Incorporated by reference to Exhibit 10.1 to the Regristrant's Current Report on Form 8-k filed on October 23, 2013).
 
 
 
10.2
 
Credit Agreement dated October 23, 2013, among Heartland Payment Systems, Inc., the lenders party to the Credit Agreement from time to time, Bank of America, N.A., as administrative agent, swingline lender and letter of credit issuer, SunTrust Bank and KeyBank National Association, as joint syndication agents, Wells Fargo Bank, National Association, as documentation agent, and Merrill Lynch, Pierce, Fenner & Smith Incorporated, SunTrust Robinson Humphrey, Inc. and KeyBanc Capital Markets, as joint lead arranges and joint book managers. (Incorporated by reference to Exhibit 10.1 to the Regristrant's Current Report Form 8-K filed on October 29, 2013).
 
 
 
10.3
 
Intercreditor Agreement dated October 23, 2013 by and among Hearland Payment Systems, Inc. , as borrower, Wells Fargo, as sponsor, and Bank of America, N.A., as bank group administrative agent. (Incorporated by reference to Exhibit 10.2 to the Regristrant's Current Report Form 8-K filed on October 29, 2013).
 
 
 
10.4
 
Collateral Agreement dated October 23, 2013, among Heartland Payment Systems, Inc. certain of its subsidiaries as guarantors and , Bank of America, N.A. (Incorporated by reference to Exhibit 10.3 to the Regristrant's Current Report Form 8-K filed on October 29, 2013).
 
 
 
10.5
 
Subsidiary Guaranty dated October 23, 2013, among certain of Heartland Payment Systems, Inc subsidiaries as gurantors and Bank of America, N.A. (Incorporated by reference Exhibit 10.4 to the Regristrant's Current Report Form 8-K filed on October 29, 2013).
 
 
 
10.6
 
ISDA Amendment dated October 23, 2013, among Heartland Payment Systems, Inc. and Bank of America, N.A. (Incorporated by reference Exhibit 10.5 to the Regristrant's Current Report Form 8-K filed on October 29, 2013).
 
 
 
*31.1
 
Certification of the Chief Executive Officer, pursuant to Rule 13a-14(a)/15d-14(a), as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
 
 
 
*31.2
 
Certification of the Chief Financial Officer, pursuant to Rule 13a-14(a)/15d-14(a), as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
 
 
 
*32.1
 
Certification of the Chief Executive Officer, pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
 
 
 
*32.2
 
Certification of the Chief Financial Officer, pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
 
 
 
*101
 
The following financial information from the Quarterly Report on Form 10-Q for the quarter ended September 30, 2013, formatted in XBRL ("Extensible Business Reporting Language") and furnished electronically herewith: (i) the Consolidated Statements of Income and Comprehensive Income; (ii) The Consolidated Balance Sheets; (iii) the Consolidated Statements of Cash Flow; (iv) the Consolidated Statements of Equity; and (v) the Notes to the Consolidated Financial Statements.
______________________
*    Filed herewith.

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SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
Date: November 6, 2013
HEARTLAND PAYMENT SYSTEMS, INC.
(Registrant)
 
 
By:
/S/    ROBERT O. CARR        
 
Robert O. Carr
 
Chief Executive Officer
 
(Principal Executive Officer)
 
 
By:
/S/   Robert H.B. Baldwin, Jr.
 
Robert H.B. Baldwin, Jr.
 
Vice Chairman and Interim Chief Financial Officer
 
(Principal Financial and Accounting Officer)


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EXHIBIT INDEX
Exhibit
Number
 
Description
 
 
 
10.1
 
Second Amendment to Uncommitted Revolving Line of Credit Agreement, dated as of October 17, 2013, by and among Heartland Payment Systems, Inc., a Delaware corporation, the Guarantors party thereto, and Wells Fargo Bank, National Association, in its capacity as lender and as sponsor bank. (Incorporated by reference to Exhibit 10.1 to the Regristrant's Current Report on Form 8-k filed on October 23, 2013).
 
 
 
10.2
 
Credit Agreement dated October 23, 2013, among Heartland Payment Systems, Inc., the lenders party to the Credit Agreement from time to time, Bank of America, N.A., as administrative agent, swingline lender and letter of credit issuer, SunTrust Bank and KeyBank National Association, as joint syndication agents, Wells Fargo Bank, National Association, as documentation agent, and Merrill Lynch, Pierce, Fenner & Smith Incorporated, SunTrust Robinson Humphrey, Inc. and KeyBanc Capital Markets, as joint lead arranges and joint book managers. (Incorporated by reference to Exhibit 10.1 to the Regristrant's Current Report Form 8-K filed on October 29, 2013).
 
 
 
10.3
 
Intercreditor Agreement dated October 23, 2013 by and among Hearland Payment Systems, Inc. , as borrower, Wells Fargo, as sponsor, and Bank of America, N.A., as bank group administrative agent. (Incorporated by reference to Exhibit 10.2 to the Regristrant's Current Report Form 8-K filed on October 29, 2013).
 
 
 
10.4
 
Collateral Agreement dated October 23, 2013, among Heartland Payment Systems, Inc. certain of its subsidiaries as guarantors and , Bank of America, N.A. (Incorporated by reference to Exhibit 10.3 to the Regristrant's Current Report Form 8-K filed on October 29, 2013).
 
 
 
10.5
 
Subsidiary Guaranty dated October 23, 2013, among certain of Heartland Payment Systems, Inc subsidiaries as gurantors and Bank of America, N.A. (Incorporated by reference Exhibit 10.4 to the Regristrant's Current Report Form 8-K filed on October 29, 2013).
 
 
 
10.6
 
ISDA Amendment dated October 23, 2013, among Heartland Payment Systems, Inc. and Bank of America, N.A. (Incorporated by reference Exhibit 10.5 to the Regristrant's Current Report Form 8-K filed on October 29, 2013).
 
 
 
*31.1
 
Certification of the Chief Executive Officer, pursuant to Rule 13a-14(a)/15d-14(a), as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
 
 
 
*31.2
 
Certification of the Chief Financial Officer, pursuant to Rule 13a-14(a)/15d-14(a), as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
 
 
 
*32.1
 
Certification of the Chief Executive Officer, pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
 
 
 
*32.2
 
Certification of the Chief Financial Officer, pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
 
 
 
*101
 
The following financial information from the Quarterly Report on Form 10-Q for the quarter ended September 30, 2013, formatted in XBRL ("Extensible Business Reporting Language") and furnished electronically herewith: (i) the Consolidated Statements of Income and Comprehensive Income; (ii) The Consolidated Balance Sheets; (iii) the Consolidated Statements of Cash Flow; (iv) the Consolidated Statements of Equity; and (v) the Notes to the Consolidated Financial Statements.

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*
Filed herewith.



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